I got the Arc connected and set up with Alexa and moved the Beam to the bedroom. Arc won’t turn off the Tv using Alexa. Alexa is responsive but just nothing happens
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I have this exact problem but I am using a Samsung QLED. I am able to turn ON the TV but the OFF command gives the chime as if it worked, but the TV remains on.
Found a workaround for this issue… It might work for your case if you’re using Alexa inside the Sonos ARC.
I named the Sonos Arc tv control device “TV”. This can only turn ON the TV due to some limitation I have yet to figure out.
I created a second Alexa device called “Television”. This can only turn OFF the TV.
So to turn on the TV I use “TV” and to turn off the TV I use “Television.”
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