Home theater

Is there a recommended longer HDMI that will work with Sonos ARC, the one that came with it is shorter, I need 10' atleast, I have an LG OLED CX 2020 with eARC. I ordered the Crutchfields premium HDMI cable and it didnt work. Please assist. 

Hi.  I've just bought a Sonos Arc to go with my also brand new LG CX OLED TV. Everything is working as anticipated for the most part, with streaming through apps working perfectly. However, maybe I'm a bit old fashioned but the majority of my movie collection is still on blu ray. I've always used my xbox one (original model) to play the blu rays - this is just connected to one of the TVs HDMI ports fyi, and the Sonos Arc to the eARC. I'd heard about the issues with the Arc's lack of support for DTS but I, perhaps naively, assumed that the devices would communicate with each other to find a solution.What I didn't know beforehand is that the LG CX also doesn't support DTS, which baffled me as the 2019 model did.The result is that I'm getting no sound from my blu rays whatsoever. I heard that newer versions of the xbox have settings that allow you to transcode DTS to DD etc, but my OG Xbox One doesn't have these options.Does the lack of DTS support on all my devices mean that I'm basicall

I recently upgraded my existing Playbar sound system with the Boost, and then did the S2 update. However, I do not get sound when trying to play certain streaming channels--such as Hulu, Showtime, Amazon Prime, and others. Other channels like Netflix and HBO Now are fine and I can get sound through my Playbar. I’ve made sure the TV audio settings are correctly set, and I’ve followed all the instructions on this page: https://support.sonos.com/s/article/3339But, still no audio on most of our streaming channels (which we get through a Roku device).  Any advice?

I have an amazon fire toshiba tv. tv is wirelessly streaming. comcast is service provider.  running hdmi from tv to beam, wireless sub and two play 1’s amazon prime video and music play in surround amazon music played through Sonos app plays in surround   netflix 5.1 shows only play through the beam and the sub   it’s driving me crazy   Any idea what I can try?  

Hey all, My bedroom has cathedral ceiling, approximately 15’ tall at the peak. Currently, I have a playbar located at one wall, placed dead center under the peak, so that the wall descends equally down on either side of the bar.  Does anyone have any input if this setup will work with Atmos? If I replace the bar for an Arc. My concern is the obvious, I’ve read that you need a short level ceiling for Dolby Atmos to create a surround effect. will true play work with Atmos to perfect the surround effect in the room? Should I just stick with the playbar? will atmos work with cathedral ceilings 15’ high? i also have a sub in the room. thanks

Will we be able to see Dolby Atmos on Sonos Beam in the near future?

Audiophilia three month Arc follow up (install & Sound)

I can’t get the volume buttons to work on the sky q remote to increase or decrease sound.It did work fine in both rooms with a beam but now not working in either.Tried setting up in sky settings but won’t recognise Sonos and Sonos app says remote connected any suggestions, thx

I have been running my system on S1 seeing as I had a bridge and Play5 not comparable. I have a number of devices so took the advantage of upgrading those products (still waiting for the Play5) but have removed the old Play5 from the network. I installed the new Boost and then updated the system to use S2.All working except, my playbar/sub/s1-surrounds group. I have them connected for use with the TV (Home Theater) as well as being able to use them for music from the Sonos app. They worked fine with S1, but all I can get to work with S2 is the Playbar.When I select the room, I can see the 4 units in the group and can see controls for EQ-Sub and Surrounds but changing any of the setting for Sub or surrounds does nothing. I have removed the Sub and the Surrounds from the group and then set then up again but still the same issue, they don't work. If I remove the Playbar I can then get the Sub and the Surrounds to work.Can anyone suggest what I need to do to get these working together agai

Hey all – love my Sonos system and I’ve been slowly adding to it over time. Thinking about adding the Sub eventually to my living room TV. Obviously, watching a movie or listening to music with the volume around 40 to 50% I’d expect to hear a huge improvement with the bass.But, how’s the Sub at lower volumes? Say 20%? Does it still feel like it’s adding a new dimension? My current setup is a Beam for the soundbar and two Play 1’s as the rear speakers.

Setup the Beam/Sub to a Samsung Plasma TV via optical, not ARC; disabled TV speaker and set to external; followed Sonos procedure to set DirecTV Genie RF remote and all work fine except that the remote is sending a volume control signal to the Beam and the TV and I get a “Not Available” message. The Sonos Controller app sent me to a support page with lots of different remotes and how to fix the problem. I navigated to my Genie remote to follow the instructions, and I get to Step 6 “setup program audio device”, but I do not get that option. I can Pair/Program Remote and I can see Program TV; I can IR/RF Setup that tells me to press the mute and “enter” buttons to start pairing; or I can reset the remote. What am I missing? What do I need to do to get my Genie Remote to reset itself to not send a volume control signal to the TV?  

I am trying to hook my Sonos Arc to my Xbox one S. I  have an HDMI running to a projector. Since the projector is on the back wall and the Xbox (hidden behind screen), and the Sonos speaker are on the front wall, I am trying to run audio straight fromthe Xbox to the Arc. I used the provided HDMI to S/PDIF to connect the speaker to the Xbox but I can’t figure out in the Xbox settings to send video through the HDMI to the projector, and audio through the S/PDIF to the Arc. Help!

Hi all, I installed my Arc in an open living room. I've a wall at the right side of the TV, it’s open on the left.I so have quite good stereo effects on the right, not much on the left.I’m thinking of using a wood board or something  which I could install easily when watching a movie, and remove afterI don’t know exactly how sound reflexions work, so where to place it, and what should be the ideal size in order to have the best effects, without too much clutter.It just for stereo, I already have a Sub and 2 rear Play 3. Thanks for your help

I am looking to slowly build a full surround home cinema experience with a Sub, Arc and everything. But as this is a costly en-devour looking to slowly buy the parts over time. As such I have a question.I currently have a Sonos AMP hooked up to my TV through HDMI. If I buy two Sonos One SL’s can I already combine these as a surround sound set or do I first need to get a soundbar like the Arc?  

The mantle inside dimensions are 5"h x 71"w x 6"deep.  I may try to hide a cable box in here too.  My questions are: 1). I can lay the Playbar on it's back, with the mount holes on the bottom? 2) will I still be able to exprience nearly the same quality of audio with this covered by a speaker foam across the face of the mantle?

Hello, since some months ago I had Playbar connected to the optical of the TV. Xbox one X and PS4 were able to transcode DTS to DD5.1 without issue on my bluerays Now I moved to Arc with eARC connection and I’m no more able to. does anyone have the same issue?   thanks

Hello, when I try to switch from playing music to the tv I can’t just select the browse > tv option. I have to go in and turn off the play bar from the speaker group. Select the play bar room. Turn it to tv. Then select the playbar that is ok the tv and re-select all the speakers to get them on the same audio. Is this a glitch on the Sonos app or is it supposed to be this difficult?

my wife recently purchased an outdoor movie projector to watch movies outside. We set it up using an HDMI to an ipad pro, the plan was to use our sonos Move as the speaker. To our amazement the theatre sound somehow synced to our outdoor speakers which is driven by a sonos connect amp, and to our play 5 which is located in our kitchen. It was amazing…..however…..we do not know how we achieved it! We can not figure out how we got these speakers to play, rather frustrating….we have been using the move by itself since, using the bluetooth feature. Can anyone shed a little light on to what we did to get these speakers synced. totally clueless! thanks!!

Wondering what the ideal ceiling height for the Sonos Arc might be.  my ceilings are 13 feet.  Is 13 feet ceilings  too high for effective Dolby Atmos Effects to be heard?please advise.  thanks

My Sonos Beam is unable to connect to the app or to any other services.  I’ve tried restarting WiFi, unplugging the Sonos, and resetting the app, all with no luck. I refreshed the Beam to factory settings and attempted to set up as a new device, but I cannot get past the step where you press the button on the back of the device.  I press it, and nothing happens even after several minutes.  So currently it’s functioning only as a TV sound bar, with no connectivity and no sound optimization, which is frustrating. And there’s no way to log a ticket, and contacting Sonos on the phone during business hours is not convenient.

Hi guys Is it possible to use 2 of the new Five speakers with the new Arc soundbar? So like the Arc as Center channel, and the five as the front left and right channel.

I was using “passthrough” on my Samsung Q85T TV instead of “auto” as it was giving the best audio outputs. However, it has now randomly removed the “passthrough” option on my TV and will only allow “auto” or “PCM” - any idea why or how to fix? Should note that this is the case using the built in Netflix/Prime etc apps.

Beam constantly kicks my Bluetooth connection off when connecting to Bluetooth headphones on Samsung tv. Welcome community advice

Hello,is there any solution to connect ARC to a TV without any ARC output, and without Any optical output ?Thank you In advance for your help,

I have 'Kitchen' (Play 1) and 'Living Room' (Beam, with HDMI to TV) grouped playing music, then I stop the music playing as I settle down to watch TV.But.. upon turning TV on, it kicks Beam into action and then starts playing it's Sonos group - kitchen starts again!It's annoying, the Beam shouldn't start it's group again, it should realise it's the TV HDMI turning it on and it should think "only Living Room, not Kitchen"'TV Autoplay' and 'Ungroup on Autoplay' both enabled in Living Room's Home Theatre settings. Bug, or mis-configured?