Home theater

Hello all…..I currently have an old Bose sound bar and sub and Samsung TV, that was purchased many years ago and supplies audio/video in my viewing room. I want to go to an all Sonos system, as I have (5) play 5’s gen 1, throughout the rest of the house. I also have 2 new Sonos amps, one which is currently supplying power to (2) B&W floor loudspeakers in another part of the house.  Now here’s the dilemma. If I go to a Sonos surround system in my viewing room, I understand that I cannot use the gen 1 play 5’s as rears. I would also like to bi wire by B&W’s but cannot do that with the Sonos amps. I can use the B&W’s as 3rd party speakers to the new TV I will be getting in the viewing room (using one of the amps) and just not have a surround system, or purchase new gen 2’s as rears for the  Sonos surround...which I would rather not do. Does anyone see other option to this?...any and all suggestions are welcomed. Thanks

I just purchased a Sonos Arc and a new LG OLED CX TV.  Most nights, when I am done watching TV, I stream music on my Arc through Spotify. But I listen to the music at a lower volume than when I am watching TV. Is there any way to separate the volume by source, so I don’t have to lower the volume for music and then raise it back up the next day when I turn on the TV?

I have a Beam connected to my TV.  On my “goodnight” command via alexa the TV (LG) turns on.  I say goodnight again, it turns off. I disconnect the Beam from Alexa or from ARC port and its not an issue so its certain a Beam issue.I have autoplay turned off in the Sonos appPart of my Alaxa routine is to turn every group off.I cannot understand why or what I am missing here?I even disconnected my LG skills from Alexa in case that was interfering. Diagnostics number: 512443598  

Music and movies (voices) are sounding skewed to the left. I put my ears up to the bar and can definitely hear a difference in the 2 speakers immediately to the left and right of the SONOS logo. The left one has more treble so voices are coming out clearer. Is this a true play issue or some other defect?

Sonos arc volume goes down by itself randomly. it goes all the way down to zero.I’m using sonos app to play tracks from my connected spotify account.

Hi everyone - I’m moving my Connect: AMP which is S2 compatible to my Beam and Sub and In-ceiling speaker setup. The in-ceiling speakers were powered by another Connect: AMP which is only S1 compatible and when I set it up years ago, it was configured via using that strange way of using its IP address. Now it seems like you can’t do that method and requires the Connect: AMP to be connected via Ethernet to the Beam and the router at the same time. My router is located in a different room that’s about 20 metres away so I am wondering is the only way I can do this is getting a 20 metre ethernet cable? Seems like a pretty crappy way to hooking up the system. Any help would be greatly appreciated!  

I live outside Sacramento so while it definitely gets hot in the summer, the winters are fairly mild. I have a large overhang in the backyard and am putting a TV on the outside wall. I would like to put a Sonos Beam installed underneath the TV outside. This would be completely protected from any direct sunlight or any of the elements (protected from rain, wind, sun, etc...). Obviously the only thing that would impact the Sonos would be the heat but again never in direct sunlight. Has anyone every installed a Sonos Beam outside in a very protected area?

Sonos Arc sounds great. Samsung TV shows the volume control as HDMI Receiver with just +|_. Is it possible to show the volume level? Is it annoying to check mobile app for volume level. Need a fix please.

I am reconfiguring my home/office which has a new 4k TV.  I also have a couple of hardly used Play:1’s.  If I buy a Beam to connect to the TV, does the beam connect to the Play:1’s for more surround sound in the same room? Thanks!

I tried playing a blu ray last night and it should have 5.1 audio output but the Sonos app said it was in Stereo 2.0. I tried changing the blu ray (PS4) players settings using the “options” button on the controller and changing from LPCM to bitstream but that didn’t work either… games give 5.1, Netflix via the TV gives Atmos etc… it’s just the blu ray discs via PS4 Pro… My TV is set to passthrough and PS4 (for games) to bitstream (dolby)… I connect the arc to the TV using eARC btw (not optical)… any help?

I have a Sonos Beam, and I have the audio hooked up from the optical out on my Samsung TV - through a Sonos optical to HDMI adapter.  I would like to add a Sonos Sub and 2 rear Sonos One speakers to the system.  Will this work with my current configuration?

How do I know if my arc is outputting atmos? I have seen videos that show that if you go to "now playing" in the app it says that its outputting atmos. I have tried several sources (disney+, prime and netflix) that say they are dolby vision and atmos. When I play them the TV says its displaying dolby vision but nothing comes up regarding the audio and nothing is displayed in the app to say its atmos. I am using the LG 2020 GX and connected into the hdmi e-arc output. I have also used the hdmi supplied with the arc and also one I bought separately that is meant to support hdmi 2.1.Is this an issue with the app (im using an android and i know that sonos don't support them as well as apple, but surly something as simple as if its playing atmos should work?) Any help or advice would be much appreciated.

Can anyone tell me which current TVs are best suited for the Arc.  I’ve read lots of posts elsewhere from customers who aren’t able to get Atmos as their TVs do not support Atmos Pass through.I won’t be using any in built apps as I am looking to connect the TV to an Xbox Series X, Apple TV 4K, and Chrome Cast with Google TV and use apps from those devices.  I’ll also be using the Xbox for UHD Blu rays and would also want to pass through Atmos (True HD).  

I have my 4th generation Apple TV connected to my LG OLED which is connected to my Sonos Arc. I’ve found that some content won’t play the center channel (example, certain shows recorded in Stereo are fine, but shows in 5.1 or greater do not play center audio but do play the left, rights, etc.). If I look at the app, it only recognizes stereo. This is the only device that has a problem - content streamed from the TV is fine. This seems to happen with anything mixed above stereo (5.1, atmos).

I connected my ARC to my Sony TV (XBR-65X850D) via the HDMI4-Arc port. All functions great as long as the ARC is the only device connected to any HDMI input on the TV. The moment I connect my Apple TV / any other device to any other HDMI port, the ARC disconnects. I am not able to control it via my phone either. Once I unplug the other devices, the ARC reconnects and functions normally.Just wondering if anyone else has had this issue or what could be causing it?

I just bought the surround sound system with arc. The arc sound bar won’t connect to my tv sound. It only works for music right now. I have the sound settings changed to external speaker. The hdmi is plugged into the hdmi arc port and then into the sound bar. I went through the set up steps and when I test the connection it tells me “arc mode not connected”. I talked to someone at Best Buy they told me to change the settings on my arc to “arc” not “eArc”. Not sure where that setting is either.  

Hello you guys, I’ll be setting up in my new house, a year from now, a sound Sistem and my research took me to Sonos,”. im thinking about a tv connected to the Arc and an amp powering 4 in ceiling speakers( I might also add an OneSl in the kitchen just to talk to Google home.the thing is:    - does all them go along together? Can I have a surround system with the arc and in ceiling speakers?   - do I get a true surround system with this configuration?   - can i use the arc just for the tV and set up the in ceiling speakers for music at the same time?  thank you in advance 

All, Would you mind listing your TV and mode/year in this thread if you have tested it and confirmed it will pass DD 5.1 to the Playbar and from what source. This will help those of us in the market for a new TV and playbar. Thanks MikeB.

I just got my Arc and using it with my TCL 6 series and Shield Pro over eARC. I love the Dolby TrueHD with Atmos but I notice that after a while I lose the TrueHD on compatible media and get the DD+ Atmos instead. I can fix this by unplugging the Arc’s AC cord or HDMI. Any ideas? I am using the Arc included HDMI cable for itself and 2.1 cables for my Shield and Apple TV 4K.

I have grouped Beam and two One SL speakers in one room for surround from TV and music stream. I get sound from Beam, but nothing from the two One SL speakers. When I tried to tune, message said one speaker not working,.  

From what I’ve been reading to achieve 5.1 surround sound all I need is a Sonos ARC, 2 in ceiling speakers with a Sonos AMP, and a sub...Is that correct? Sonos ARC right under the TV, sub close by, & the in ceiling speakers should be placed a few feet back from the main sitting area in the living room is that correct?  

Hi, Does anyone know if the eArc issues affecting the Arc soundbar and 2020 Samsung TVs has been rectified? Thanks,Barry

I am looking to purchase another One SL. I know it can’t just play directly to a TV, but am I correct in saying that if I chose TV everywhere from another room and grouped them together that it would play the Tv through it?

Hi All,I have a few questions regarding Arc placement and its surroundings. My TV is placed sort at an angle 30 degrees to the wall against the corner of the room.If i place the arc parallel to my tv in front thenthere’s no wall on the left of the Arc, and on the right it faces a wall diagonally the edges of the arc will be floating in the air although most of it say 75% would be supported by a base1) Will I be losing out of 5.1.2 capabilities by not having a wall on the left of the Arc ? Let me know if 2) is okay ? 

Hi everyone, With the 12.1 update to all devices today my Arc + Sub + One SL rears setup is no longer working. The Sonos app can no longer find either of the rear SLs. Rebooting the router, resetting and reinstalling all devices including the Arc will allow it to try to reconnect the rear One SLs but the ‘add surrounds’ feature always bugs out and leaves them paired but unable to be found. Anyone else having this issue and any suggestions?