Home theater

Setup: beam and 2 OneSL’s as surround products. I don’t always want to use the system in surround mode, so toggle the surround setting to off - simple. However, doing so changes the status lights on the OneSL’s to flashing green - which is kinda annoying. The issue though, is that the OneSL status light still flashes even when status lights settings are toggled to off!  Any suggestions to overcome this? Am I missing something? 

New to this forum. Greatly appreciate your guidance. I recently purchased a Sonos Arc and two Ikea/Sonos bookshelf speakers for surround on my Samsung Smart TV 6-series.   I already have an older Sony Subwoofer which connects via Bluetooth.  Is there any way to add it to my system? Or is there a way to directly connect using optical audio or another option?

I have an Arc on order.  I am about to order a new TV and wondered if this issue has now been fixed or are there some TV brands to steer away from?  

I'm using Chromecast with Google TV with a Sony Bravia TV and a Sonos Beam. Using Chromecast's remote settings, I've set up the volume +/- keys for controlling the Beam's volume. Technically, this works. But then, all of a sudden, out of nowhere, it stops working. I can restart Chromecast and nothing changes. The only way to fix this is to restart the Beam (unplugging its power chord and plugging it in again). Then everything is working again, for some time at least (anything between half an hour and a couple of hours).I initially thought it had to do with that I used a different audio source with the Beam - but it also stops working while simply watching TV. It is extremely annoying.Does anyone have any idea? Thanks in advance.

HelloI haven’t found any real world responses in the community regarding using dual Sonos subs. That said here is my take on the subject. I’m not going to provide information on how to properly position Sonos dual subs as I believe Peter Pee does an excellent job of explaining how to get the best listening experience. You can listen to his recommendations on the subject at this link .Basic components: Arc, Beam, Playbar, Playbase or Sonos Amp bonded to a Sonos Gen3 sub and then adding a second Sonos Gen2 or Gen3. For ease of setup assuming you have a Sonos Gen2 sub already I recommend removing it, add the Sonos Gen 3 and re-add the Gen2.Straight away let me say that using dual subs is AWESOME.  IMO what you should expect is not a lot of increased volume. What you will get is a more immersive experience. Using a single sub I heard the rumble of an explosion...now I FEEL it to a much greater degree. The subs are at 90 degrees to my Arc spaced 12 feet apart (inside measurement) along the

Hi  I just bought the Sonos ARC and Sub Gen 3 and went through the set up process and tuning with my iPhone.  The bass sounds great but the dialogue is very weak.   Will be there an upcoming software fix for this?  I’m debating whether to return before the 15 days…  your guidance will help with my decision 

Hi I’m a little frustrated here and I can’t believe this is how the “system” is supposed to work. I have an Epson projector (no internal speaker) coupled with an Apple TV 4k. Up until recently I hardwired my stereo to the projector and everything was rosy. Last week I bought a Sonos 1 Gen 2 to use for the audio and it’s been ridiculously frustrating. I connect to the speaker using the control center on Apple TV and picking the speaker. Frequesntly I have trouble connecting the speaker to the Apple TV and when I do there are several issues (everything is fully updated): 1)No system clicks from the Apple TV. It’s completely silent until I start playing a video or watching something. 2)The volume control is erratic. Sometimes it connects fine sometimes it doesn’t. Sometimes it shows the volume graphic on the screen sometimes it doesn’t. 3)Today I tried playing a game, Asphalt 8, and there isn’t any sound at all even though the sound when playing a video from Netflix, for example, works fi

Okay I have a Sony TV with an arc HDMI port. I recently bought the Sonos ARC and an UHD Blueray player with  two outputs a separate video and an audio output. I can connect the Sonos ARC to the HDMI arc port and the BD video output to a TV HDMI port. Where do i connect the BD audio output to. I have a three port switch. At the moment I am not getting Dolby Atmos sound from any of the Blueray discs that have Dolby Atmos printed on the cover. A simple sketch would be appreciated.

My TV is an lg-OLED55B7V, my Arc is plugged in to the hdmi-arc. Issue is that I get occasional micro-stutter, like a half second break, every now and then, whenever Audio In displays as Dolby Atmos (DD+).it's not consistent or repeatable. I can watch an entire episode of Briderton on Netflix and it's perfect, re-watch the same and there is the stutter. Sometimes it seems to start stuttering only after I skip scenes.Expanse Season 4 on Amazon seems especially bad, but again I can re-watch episodes or scenes and the experience is different.I struggle with the notion that the TV isn't passing the audio correctly as I can get through whole shows with no stutter. I have various audio out options but none of them seem to make a difference. In a different menu I can select PCM instead of Auto, but then it drops to 2 channel.Understand the True-HD codec needs eArc, but questions please:a) how can I find out the codec in use by the source at any one timeb) why does Netflix detect that I'm Atmos

Sony Bravia KDL-60NX720 connected to the Beam will send audio to the beam only if I use an app within the TV such as Pandora.  I get no audio from either a cable box or a Fire TV Cube.   Both are connected to the TV using HDMI cables.  I get the same results whether I use the TV HDMI ARC to the Beam or the digital audio cable with adapter to HDMI in the Beam.  I feel like I've tried every setting in the TV settings and I'm getting no results.  Diagnostics when sound is coming from Pandora app in the TV using digital audio is 801032938.  Diagnostics with no sound when playing YouTube from the Fire TV Cube is 1960275942.  Diagnostics with no sound from cable box is 484444563.  Switching cable to the Sonos supplied HDMI cable and cable box input still no sound, test code is 681063180.  Any suggestions?

Setup: LG CX 55, Sonos Arc, 2 x One SLI’m experiencing random audio drops, or quietens, on my Arc. I have the status light disabled but, when the sound drops, the status light comes on for the duration. It usually lasts less than a second and then audio returns to normal.After much searching, I’ve tried everything suggested to resolve this (quality HDMI cables, rebooting everything etc). Currently, the Arc is wired into the network (the One SLs using WiFi), and the CX is connected to the Arc via eARC. All software/firmware is up to date.I thought that perhaps Alexa was picking up something that sounded like it’s wake word, but it’s definitely not this.Has anyone else seen this specific issue, or does anyone know how to stop this? I’m guessing most people have the status light on, and so wouldn’t see the white light coming on briefly?Thanks in advance...

So I think there is an issue with the arc while in eARC mode and lip sync while playing LPCM content  I have tested on an LG C9, Sony 900H and a Sony A8H.  On all of them when my Apple TV is set to LPCM output, I get lip sync issues on some content. If I change it to Dolby Digital or get the Sony to convert to DD+ it’s in sync.  it seems like there is an issue with the lip sync compensation that eARC is supposed to have when using LPCM. 

Hello, I am getting the following error when I try to add my Sonos One SL I purchased today to my ARC + Sub Gen 3. “There was a problem adding your surrounds”. My network is Ubiquiti (router is UDM Pro, the APs are FlexHD). All my devices are in the same VLAN.I have reseted the SL speakers and adding them to my account again, adding as surround multiple times, restated all my network devices, restarted my ARC and Sub.  Nothing has worked at all when I am trying to add them to my ARC.The One SL did join the WIFI and I can stream music to them individually (using AirPlay for example).My ARC and SUB gen 3 are connected by Ethernet. Both of the Sonos One SL are setup wireless. Also, after trying to join both speakers and getting that error, it does list them as surround but it doesn’t really work. Here is my diagnostic confirmation number: 1540609632 I grabbed the diagnostic right after the failure.

The Sound disapears periodically on a LG tv (not the Oled your other answer relates to). sound is connected through hdmi-arc. help! Really annoying on a new product. 

Hi, does anyone have any recommendations for sonos 1 placement as rear speakers in the living room setup pictured.  Ceilings are 3m high and the room extends to the left of the listening position a few meters more than what is pictured, meaning that the home theater setup is a few meters off center in the room left to right.  I imagine the placement in the kitchen (B)  being better for music filling the room, but are they too far away from the sofa, and too close to the ceiling and walls?  

I have a Playbar and a Beam.  But I ALWAYS play the same thing on all my TV’s (I have 5 but use Sonos as my sound for all of them).   But if I turn on the TV with the Beam and the TV with the Playbar, the “Group” function is disrupted and I have 2 groups.  I can put them back to one group but I have to pick the source.   Unfortunately, they both say TV Input.  Why can’t I rename them or why can’t it list the room the TV Input it located?   I can see this if I look on my Mac but not from my phone.

I have a BenQ HT2050A digital projector that will be mounted in the back of room projecting onto a wall.  I have the Sonos Arc, subwoofer, and two of 1 SL speakers.  The plan is also to run, cable box, Apple TV, and Nintendo Switch to the projector.  So how do you connect all this and use the wireless feature of Sonos?  Is that possible?  I have done some research on buying a receiver and they can be pretty pricey. Is that what I need to do or is there another option to make this work?  Thanks.

I currently have a playbar, 2 play1s for L and R, and 2 play1s for rear and it works well.I am moving and in my new house I plan on having a theater room with 2 rows of theater style seats.I would like to add play1s behind each row for the rear channel.Is it possible to have 4 play1s for the rear channel?Maybe 6 play1s if I decide to expand?

My Sonos Arc connected to Sony Bravia TV (new and earc capable, drops sound randomly. Appears to be a known issue neither Sonos or Sony care much about. After a month of this happening I must say I am totally over this!!!!!!!!!!!!!!!! Will Sonos or Sony acknowledge the issue!!!!!!!!??????? Unlikely 🤔. Ok how about fix it!!!!!!!!!!!!!!!!!!!!!!

After a couple months of being up, a gap has developed where the speaker meets the wall mount. It used to be a tight seam but now when the the speaker is pushed back into the mount there is a gap as the the weight of the speaker seems to be bending it down. It still extends and retracts without issue but the gap is really annoying. Has anyone experienced this?

I have a Sonos arc hooked up to my Sony tv (900h) in my bedroom. It has an Apple TV 4K hooked up also. I work graveyard and sleep during day. Someone using the living room tv (has apple 4K as well) hooks up to my arc and the sound almost gives you a heart attack. Is there away to shut off the sound that way no one hijacks my sound bar. It’s annoying. Never thought I’d die from a sound bar. Anyone else experiencing this?

Hi, I want to combine my Sonos system with my Devialet Expert Pro Amp for the following use cases; #1 I would want to establish a Surround set-up for my TV, where;I can use my 2 Sonos Ones as rear surround speakers My Sonos Sub as a sub And my Devialet Expert Pro driven non-active speakers as the front-stereo speakersI am also consider having a Sonos Arc in the front (but would still want to have the ability to top it up with the Devialet Expert Pro driven non-active speakers. Please note that this setup ONLY has to work for TV. I do not intend to use the sub nor the rear surroun speakers for music listening.#2 I would want to plugin my Devialet Expert Pro driven non-active speakers as a “speaker” into my Sonos System for multi-room control, and control via AlexaThis one I think should be pretty straightforward; I plug in a Sonos Port, and use either a grouped and muted Sonos One or an Amazon Echo for voice control?

I have an Optoma UHD30 with a Chromecast for streaming video. On the Optoma optical out I’ve connected an HDMI cable through the Sonos Optical to HDMI adapter. The HDMI cable goes to the Sonos Beam. No sound is coming through Sonos Beam.What’s the best way of troubleshooting this? I can see red light coming out the Optoma optical out and I’ve already tried two brand new hdmi cables. Thanks.

Hi All Recently upgraded from Sonos Beam to Arc and have noticed when using Arc for TV (particularly SKY Q) that I am having to turn my volume slider up significantly more than I did with the Beam to achieve similar sound levels.  Having to go north of 50% on the volume control to achieve satisfactory volume levels.Overall I'm delighted with the Arc but wondering if this is normal for the Arc ?Thanks   

I have a Smart TV that I added a Playbar to,connected via optical, and later added a sonos Sub.  I now purchased and added a sonos Amp and added my wired rear speakers as surrounds.  I feel like my rear speakers are not working as solely rears.  Am I not connecting or setting up something properly?