I’ve been scratching my head for some time now. Let me explain.
I got my Arc and Sub g3 earlier this week, paired them with my two One SL’s. No issues at all. Everything smooth and it sounds really great.
The arc is connected to my Sony XH95 with the Hdmi cable that came with the arc. And, this is the interesting thing, both Amazon Prime and Apple TV+ is working perfect and i get amazing Dolby Atmos sound with the built in apps in my Sony tv.
But the built in Disney+ app is only showing Dolby digital 5.1. I have checked that everything is up and running with the latest downloads/firmware and whatnot, i have searched the worlds widest web for answers and tried some different things like resetting the tv, uninstalled Disney+, pulled all the cables out and put them back in again.
Amazon Prime and Appletv+ is still giving me Dolby Atmos. But Disney+ is not.
I am sort out of ideas here. Anyone else here with the same issue that have any tips or tricks down their sleeve? Any help would be much appreciated.