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Contributor I
March 10, 2021

PLEASE HELP! Dolby Atmos is not working(((

Dear all, 

I bought Sonos arc and 2 sl one speakers. 

I am not sure that I’m getting Dolby atmos, which is the main reason I wanted the system. 

I was reading all those reviews describing how planes are flying on top of your head and that you can hear sound in the air in the middle of living room. 

I have nothing of that. I have a few drops of rain and other occasional sounds coming from my rear speakers but apart from that I wouldn’t tell the difference between my TV speaker and Sonos system. 

I have Netflix Ultra HD and LG webOS TV UH603V

I think the reason is TV is not supporting Dolby Atmos. Please find att photo where it shows the TV output where Sonos Arc is connected. 

It says Optical Digital Audio OUT. Is it Dolby atmos output or not?
 

Also on other photo in Sonos System Info AUDIO IN is Dolby digital 5.0 

is it Dolby atmos?

I would appreciate any help, advise and suggestions 🙏🙏🙏
 

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11 replies

Dia.nkaAuthor
Contributor I
March 11, 2021

Got it! 
Thank you very much for your help! 
now I left with decisions-get a new TV or get ATV and arcana or just leave as it is. Sonos is already improvement compared to my TV speaker. 😄 

And yes, I am using speech improvement option and night mode on Sonos arc . Don’t know if it’s working or not 😅