Get help and assistance with your Sonos system

Is there a way to make night sound come on a timer?Like make the surround sound speakers turn off, turn the base down, and really amp up speach enhancement.  

We primarily used Sonos to play our own very large music library, saved on our mac.  Last year, we suffered the same fate as everyone else, ie the music library was unavailable after the update.  There are no good tech people in our household, so alot of the workarounds are left to me to stumble through the suggestions online.  I tried some, to no avail. I have pretty much ignored the issue for the last year, but it’s been long enough that I’m hoping the problem has been fixed and that there is a semi-easy fix to get our music library playing again.  Googling the issue brings up thousands of threads from over the last 12+ months, but rather than reading a year of dialogue (alot of which clearly pre-dates any fix), i’m hoping someone can cut to the chase:  Did sonos fix this?  If they fixed it, can someone walk me through the fix on a mac? Music saved on the mac, not on an external harddrive.  Walk me through it like i’m five - don’t just say stuff like “then you need to save the flange

I am a long time Spotify user with a house full of Sonos. I love the UI of Spotify and the music discovery ability. I also love that I can play from the Spotify app to my Sonos system at the same quality as via the Sonos app. HOWEVER, I am getting very frustrated with the lack of hi res audio on Spotify.I have been testing Spotify vs. Amazon Music and to me the difference is obvious. (And Atmos mixes when done right are very cool.) I would consider switching to Amazon Music or Apple Music or Tidal for the high res audio, but in order to get the highest resolution to stream, it needs to be played via the Sonos app. That's fine if I know exactly what I want to listen to, but that's not often my process. I cannot stand using the Sonos app for music browsing. It just doesn't do it well. I have no problems using the Sonos app for speaker configurations, etc., but it's jut not built for music discovery.Is there any high res service out there that will stream full resolution audio to Sonos di

Two mobiles, two users, two Sonos App installations, one ERA 100. I have a Qobuz Duo account and would like one Qobuz user account on one mobile (iPhone) and mine (the ‘System Owner’) on the other (Android) Can’t seem to achieve this as the Sonos app only recognises one Qubuz account - am I missing something?

Would my Sonos beam gen 2 work good with one era 300 In my condo?

Hi everyone,I’ve extended my WiFi with a new node on a Starlink network. Since then 2 of my Sonos look online, are connected and show that they are playing but nothing is happening. As soon as I restart the node, they reconnect to the original WiFi antenna and start playing music normally.the new antenna works perfectly with other devices. any ideas?

I am very happy with my Port. I do think it is priced high.The analog in works fine with my analog turntable and the digital out coax ‘stream through’ to an external dac.What I am missing is an optical in for my cd player.I think it could be a great feature for the Port and increase the value for a small cost. What do you think? My two cents.

Hi!Im going to build a small cinema in the room you can see on the picture. Its not an ideal room size, but it is what it is. My problem is that i want to have a reflective surface for the era 300 which currently dont have a reflectice surface to the left, just a open space that i want to “remove”  by putting up a “surface”, which can not be a full wall from floor to ceiling. Can i use a cabinet/closet (ORANGE in the picture) to create this “wall”, and hosw tall and big should it be to work? is it enough to be a little taller than the higth placement of the era 300? (I gave bougth the original Sonos stand)Thanks! 

What a pile of s***...spent best part of £5K and cannot listen to a tune....waste of £4.5KModerator Note: Modified in accordance with the Community Code of Conduct.

Anyone want this feature !! It shouldn’t be too complicated to do ??

Hi,beam is updated. Sonos Anroid app is updated. Google account has been connected. Still youtube in sonnos app cannot show music lists or search doesn’t find anything.Sonos radio is working.Has anybody suggestions ?So dissapointing.

Hi All, need some help please. Would this space below be a problem for era 300s? As you can see, the wall juts out at the window and I was going to place one speaker there and one the other side where the wall also juts out. The couch will be in front of it. Just wondering would this impact on surround sound and if 100s would work better here? Thanks  

Hi. Ive recently bought a sonos arc ultra and a pair of sonos era 100. I set them up, use true play and works amazing with hbo, netflix all in sorroud etc.  but the 2 era100 do not work when Im watching youtube or tv. I understand that youtube is not 5.1 but still i want to hear sound from behind my coach. Anybody know how to set it up? thanks

Bonjour, Mon domicile est entièrement équipé de système sonos, dans toutes les pièces. Dans le salon, j'ai 1 playbar, 1 sub et 2 play 1. En mode cinéma je n'ai pas de problème, par contre lorsque j'écoute de la musique dans le salon, le son se coupe pendant quelques secondes et revient. J'ai tout essayé, changer de box, brancher tous les éléments en câble rj45, j'ai toujours le problème. J'ai lu sur certains forums que d'autres utilisateurs ont le même problème et qu'il s'agirait d'un beug depuis une mise à jour.Je commence a désespérer. Qui pourrait m'aider ?Merci. 

Our new home came with a Sonos system in the media room, which we love. We decided to go all in with the Sonos ecosystem and have bought several new products for our entire home since February of this year. The request/complaint is, why can’t we save the volume for these specific groups, or at least remember the last volume setting!? This is quite surprising, to put it mildly. Sonos does so many things well, and this feels like it should be a basic function for such a premium (cost and quality) sound system/ecosystem.I know I’m not the only one who feels this way!! 

I have recently added a wiim ultra to my ecosystem. My use case is two fold; firstly I use it as a headphone amp for Spotify, my NAS library and my turntable, because Sonos inexplicably has no option to integrate headphones (even the ones they make)Second, for aforementioned turntable I use the wiim ultra to cast a flac stream via DLNA to my Sonos set up.It works great, I chose a target speaker in the Wiim app for the stream and then group the additional speakers.Except when I change the volume on the wiim it only affects the linked speakers, not the group. This means I have to use the Sonos app to control the group volume. Annoying I have spoken to Sonos support who didn't really want to discuss as they state this "is not a recommended set up" (despite the fact they have no alternative recommendation for my use case(s)).I have logged a feature request but thought I'd check here if I'm missing something or anyone has found a workaround...

When I open the Sonos S2 controller on ios (latest version, on iPhone16), it takes over a minute to find the speakers on my system. Quite often it then says it can’t connect when I attempt to select a different speaker. This problem started after the latest update to the controller app. It is not a network problem. If I open the controller on my Macbook, the speakers appear immediately and can be controlled as expected. Looks like this might be another example of Sonos breaking the app. Very frustrating. Has anyone else encountered this problem, and found a solution?

Hello SonosI placed an order with your good selves with a 40% discount code which you offered me for my next purchase my case number: [redacted] because the discount code did not work properly, you advised me to not accept the delivery which I have done, but it seems that it takes a hell of a time to get back to your warehouse to be re-scanned in to be re-issued with a refund and another 40% discount code which I'm still waiting for in this day and age it should not take 12 days and still no sign of a refund or discount code I've got the same situation with another company Ubiquiti  once they received the parcel the next day from myself the item was processed that day and back in the post the same day that is called professional conduct and an experience to receive What has gone wrong with Sonos processes? Moderator edit: removed and recorded case number.

Hi.  I know I can’t use a bluetooth cd player with the 4 Play:1 speakers that I have, but if I bought a Roam 2, could I group that with the 4 Play:1 speakers, and when the CD player is connected to the Roam 2 via Bluetooth, would it all play through the old Play:1 speakers too, as well as the new Roam 2?    (If so (out of interest!), 2 of the Play:1s are a stereo pair, would they still be a stereo pair or would they just all be a group playing the same thing?) It would be great to have our old CDs playing through the Sonos system. this way if it works! 

Parametric eq is essentiel for an high end headphones in the market and would let a lot more choice for customers....Ldac support would be a great choice since aptx lossless is supported by 10 devices in the whole world, whereas ldac is a lot more common....

Salve, io ho un problema che non riesco a risolvereuna volta collegato il cavo ottico ed impostato sulla tv l uscita l audio si sente ma quando cerco di configurarlo tramite l app sonos, quest ultima non vede mai il prodotto anche toccando il tasto x la visualizzazione. attendo consigli 

Ive tried multiple times but its not working. Every time i try to reauthorize it redirects me to Apple Music to sign in and after it redirects me back to sonos app to reauthorize again. I tried deleting apple music from sonos and reconnecting, also tried turning off my sonos product and checked for updates. Now im all out ideas and seem to figure it out, any suggestions?

For the past week, since the latest Mac update, my Mac OS desktop controller will crash and can’t be accessed.  Through a few chats with Sonos support, the issue appears to be the Local Network settings under Privacy & Security.  Force Quit the Sonos app - go to that setting and toggle the Sonos access - restart the app and, voila, problem solved.  But…...a glitch that should be addressed?

Connectivity:New to the community but wondering if I can get help. I have 2 Sonos Amps - 8 Sonance ceiling speakers - sonos arc ultra and Bravia 7 tv.Doing a reno and have all the wringing set up to connect 4 speakers in the entertainment room to one amp.  The other 4 speakers will be connected to the second amp (kitchen/dining room).  The arc ultra will connect to the tv with HDMI. Assuming another HDMI connection from the entertainment AMP to TV will work to have the tv sound for bar and the 4 ceiling speakers?   

Hi, I have two speakers: a Play:1 (wired to my router) and a Symfonisk Bookshelf (wireless). Both are on the same Sonos system and I can group them manually, but I want them to always play together by default, whether I start music from the Sonos app or the Spotify app on iPhone. I’ve tried looking for the “Group on Autoplay” or “Group with…” options in Settings, but I can’t find them in the current Sonos app. Can someone explain the exact steps in the latest app to make grouping persistent, or confirm if this feature has changed/been removed? Thanks!