Skip to main content
Answered

sonos arc sound bar making a noise

  • April 9, 2026
  • 4 replies
  • 36 views

My Sono arc sound bar keeps make a sound like a water drop. How do I fix this?

Best answer by Airgetlam

Do you know what is causing this? Like maybe being sent by the TV? Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss i?. Don’t post the resulting diagnostic number here.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

4 replies

Airgetlam
  • Answer
  • April 9, 2026

Do you know what is causing this? Like maybe being sent by the TV? Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss i?. Don’t post the resulting diagnostic number here.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


AjTrek1
  • April 9, 2026

Out of curiosity….In addition to ​@Airgetlam advice when does the sound occur (i.e. when not or when receiving audio or both)?


  • Author
  • Contributor I
  • April 9, 2026

Out of curiosity….In addition to ​@Airgetlam advice when does the sound occur (i.e. when not or when receiving audio or both)?

Just when using it, happen quite frequently while watching TV 


AjTrek1
  • April 9, 2026

Out of curiosity….In addition to ​@Airgetlam advice when does the sound occur (i.e. when not or when receiving audio or both)?

Just when using it, happen quite frequently while watching TV 

Thanks for the reply. Last question…does the noise occur when listening to music that is streamed via the app?