Controllers and Music services

So it’s obvious that Sonos Executives are ignoring the torrents of criticism about the new app, so I want to move forward, and ask if…has anyone found an alternative app that can be used with Sonos equipment? There is no question that the executive know users are currently tied to their Sonos hardware, but there already must be people looking for alternatives to the audio world’s “ New Coke” is anyone currently developing an alternative app that I can sign up for as a Beta tester?   has anyone managed to work out any means of rolling back to the “ old version”? If so, please share details. Again it goes without saying, that if the Sonos executive p/CEO were serious about listening to their user base, they would provide a rollback option, and see how many took it up. The shock would likely cost them their jobs.a final comment. Great strategy by the Sonos executive to edit/censor feedback in this community to focus on one rather trivial shortcoming with the new app, the alarm option. Thi

I am looking to know what is the best way to stream Tidal.  My setup is Sonos Port connected to Marantz amp via coaxial, and Google Pixel 8a.  The Port and Pixel are both on the same WiFi.  I have 3 options to stream Tidal.Open the Sonos App then select Tidal.  If I use this option the quality level of what is being played does not appear.  Also once the stream is started I can turn off my phone and the stream will continue.  This tells me that the Port is connected directly to Tidal. Open the Tidal App, start playing then select Port as the playback device.  This method does show me the stream quality but if I close the Tidal app on the phone the music stops.  It seems that the phone is connected to Tidal then passing it on to Port.  Not sure if the phone can pass the full quality of the stream as option 1 can.Any thoughts on this to backup my thoughts would be appreciated.Another option I have but have not tested is to use HEOS that is built into my amp. 

Before the app update, I was able to cast Tidal to my Sonos system. I mainly went to all tracks and played on shuffle.But since the update, they no longer play nicely together. They don't even work individually. Both Tidal and Sonos have suffered.I can see the Sonos speakers when go to cast music from Tidal but it only connects for a brief second. Can't be the Tidal app as it can cast to my Chromecast.That's a big problem as the Tidal controls in the new Sonos app lack key functions the old app had- In Tracks, I can no longer play more than one at time. I have to manually add them one by one to the queue or to a playlist. I lost the ability to shuffle all tracks and play which I used ALL THE TIME.- I can no longer add or delete songs to playlists in Tidal from the Sonos app (which is necessary since I can no longer cast from Tidal).- I've also been having issues with Sonos speakers dropping the internet connection that I never used to have I've been patiently waiting for any of these i

Je me demandais pourquoi youtube prenium ne peut pas jouer sur mon sonos Moderator Note - Translation by Google: i was wondering why youtube premium can't play on my sonos

Since downloading the new app in May, I can no longer listen to a music source through AirPlay in different rooms using a mixture of Sonos airplay and non-AirPlay enabled speakers.  For background:I can still group all my speakers, new and old a listen to music direct from the Sonos app. But if I want to listen to an external source (eg BBC Sounds), I used to AirPlay from the BBC Sounds app to my Sonos Playbase and then group the Playbase to two other older Sonos Play: 1s.  I could then listen to the BBC app on all three speakers. If I try to do this now, the audio only plays on the Playbase.  Even though the three speakers still show as grouped (yellow ticks) on the app only the Playbase has the moving audio bars icon. I can still group the speakers and listen to airplay through the group if I use the Sonos app on my PC which I haven’t updated so I know it’s the new app and not a problem with my setup. I have a single router and two Ethernet access points connected directly to that ro

Hi everybody. Someone offered me a sonos connect yesterday, that he never used. So as it is an old model, i’ve install the S1 apk, made some test and it was working pretty well exept the fact that i couldn’t play an entire folder of music stored on my music server. Then a message appear telling me that i could go for S2 version. So i made the upgrade and download the S2 apk. Only sonos radio appears, no way to make visible my media server, no way to see songs stored on my android device. So i decided to roll back to S1, but every time it fails downgrading. I have reset the connect, the light flash green, i enter the S2 apk and start the downgrade process. It detect my connect and tell me that my connect is ready to be downgraded. I hit the “downgrade button” and a second after, i’ve got a message. An error occured. I really don’t know what to do. HELP pleeeeeaaaaaase !!!!!!

Those Android users unfortunate enough to have installed the v16.3 firmware released on 17 July may have encountered a nasty bug that crashes the app over and over. Thanks to an intrepid detective on Reddit, we’ve narrowed down the bug and identified a weak workaround.The bug causing the crash seems to be triggered by local library music. And the local library music does not need to playing, it simply needs to be in the queue of the currently selected Sonos device.So if you are encountering this bug and your Android app is stuck crashing ...Using a functioning controller* clear the queuesⵜ on all Sonos devices Start Android app, everything works! Play streaming source, everything works! Play local library music, BOOM CRASH BOOM… hence “weak workaround” as local library music in your queue will continue to crash the app.* Desktop app and Web app work particularly wellⵜ or replace the queues with streaming musicSide note: this bug is not limited to Samsung devices, tho’ it may not impact

Sonos Radio and TuneIn doesn’t work after the “May update”. I have to Reauthorize both but with TuneIn I get an error and with Sonos Radio a timeout…I have installed the old app and with the old app radios are working fine, “updated” again the app and radio doesn’t work.Anyone could Reauthorize Sonos Radio or TuneIn with the new app?

I can't access to sonos system eq through app. It keeps asking me to sign out and sign in, which i did and keeps on repeating same pop up msg. Need help...

I have a pair of Play 1s in the office and Apple Music plays fine through those either direct or via Alexa. But I have the same set up in the kitchen and Apple Music only plays through one speaker. I can see no difference in the Sonos app, but Alexa sees Office and Office Sonos, whereas it only sees Kitchen, no Kitchen Sonos. Alexa has created Office Sonos. Any idea what’s going on?

I have a queue containing only elements from the Pocket Casts service.That queue is not displayed in the new android app controller.It is displayed in the windows, the webapp, and the old android app controllers.That bug is here since the new app has been released.I didn't care until yesterday because I was still using the old app but I was foolish enough to trust sonos and update my system… 🤦🤦🤦    

Pandora is not working. Just does not start playing. 

Having just built a new house we have been planning on upgrading all of the dozen or so Sonos speakers we have as ours are a little old now - but the Sonos App is so appalling to use we have decided it may be better to look elsewhere, to a different company’s product. Are there any plans for a major overhaul of the new App? And if so, when?

garbage*Moderator Note: Title modified in accordance with the Community Code of Conduct.*

There are some Podcasts that are shown under Albums and other Podcasts shown under Podcasts in Sonos Favorites. What is the difference between Albums and Podcasts under Sonos Favorites? 

WTF Sonos? You are garbage. Your app is no w complete garbage. Every time i go to use my simple system it's garbage. From not connecting (multiple mesh points with wifi coverage out to 1000’ from y residence), to not even being able to control volume on a device that's whiting 60’ of a primary router and 20’ from a mesh point.  What does it take to be a software engineer at Sonos, a pulse? If so, I'd check your SE’s pulses BTW.

I cannot open the Sonos app on iOS 17.6.1. It crashes every time I try to open it. So I tried to connect my wired home speakers through Spotify and now the speakers are playing independently and I cannot turn them off. I turned my iPhone off and they continued to play. Please help! 

I saw a similar post on this issue, but it was closed without any suggested resolution.  Last summer, based on reports that the new Sonos app was a dumpster fire, I had held off installing the update for a couple of months until my Sonos system “helpfully” advised me that some of my speakers would not play until I “upgraded” the app.So, I moved forward with the update.  Luckily, some of the issues (alarms and timers particularly) had been resolved by that time.  But, with the Sonos app on my iOS devices (iPhone and iPad), I can only see a handful of the 100+ Spotify playlists I have.  99% of my use of Sonos is with Spotify.  So, I would really like to see a solution to this issue (and saying “just use the app on your laptop” is not a solution).  Thank you.

Set up 2 Sonos 5, my music is in the Apple Music w, how to get it to play?

I've just signed up to Qobuz for a trial period. When trying to add to my Sonos I get the message "Error. Unable to add Qobuz account". Is this because I still haven't updated the app?

The sonos apps have updated on my iMac and iPhone and my library has once again disappeared. Ive set my external drive containing  the files to allow sharing and SONOS won't add the library.We’ve gone back a year again.just give us back the original app that just worked.I have 7 speakers with this system and I'm now seriously considering just selling them A year of being to constantly being unable to play my music from my library is just unacceptable

I can’t seem to find a way to sort my Sonos Favourites alphabetically, or anyway actually.  If I want them alphabetically, I have to add them in reverse order so that they are sorted correctly, but then if I decide to add new ones, there is no way to sort them unless I remove them all and re-add them again in reverse order.Is this going to be fixed in a future update?I have the latest version running on my iPhone (latest iOS version).Thanks,K

When I pick an album to play from my Apple Music library it shows the album and goes to the first track but doesn’t play and skips through each title without playing anything .

sonos before (album art +track display) Sonos now no album art no track display

After updating the SONOS app to the latest version, when I try to run "TruePlay," it results in an error and the measurement is interrupted.My system configuration consists of a Beam (gen2), Sub Mini, and two Era100 speakers for surround sound.Specifically, when the test starts, the sound is supposed to come from the front, right rear, and left rear in that order. However, the measurement stops midway through the left rear speaker and doesn't progress further.Is there any solution to this issue?