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It’s worse than that! Sonos has screwed up my music library beyond belief. I have sometimes more than 10 copies of an album. Many have no cover. Most are incomplete or empty. I have gone back to my master ITunes library and it’s fine, however updating the Sonos library doesn’t work. It only makes it worse! In some cases, it has tried to create albums with only one song when there were multiple artists on the album. This is crazy. Sonos created a disaster and they have now gone months and not fixed it or addressed the issues. Who has time to wait 45 minutes for customer service only to be told there’s not a fix available?
Mike Clinton
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