Controllers and Music services

a message to re-authorize my SiriusXM account on my Sonos app. When I go into Sirius and re-authorize it it says I’m good and then when I go back to Sonos, it tells me that it did not work?

I have 7 zones in my system and the bottom bar on the new app still confuses me every time I use it.  From what I can tell:If I click the album art or the currently playing song, it will pop up the “player view” for my current zone If I press the round button with 2 rectangles on it, I can manage my zone (and volumes).  But if I misclick the round button, it will pop up into the “player view” If I touch the volume slider, I can manage the volume of each set of speakers in my current set of zones If I swipe up on bottom bar, I can then flip to manage other zones in the houseMy brain knows all of this, but I seem to do the wrong thing every single time I try to use this damn app.  I think the UX team was too clever by about 50% when designing this. Also, I’d strongly prefer it to default to my zone that is currently playing music when I open the app.  It seems to default to a random zone whenever I open the app.

The Pocet Cast integration is not syncing, position nor completing an Episode with Pocket Cast App. Can you please take a look into this, to make it work again. App S2 Version 80.07.03-release-20240819.7fd7da0dd

Why wouldn’t Sonos produce a video tutorial describing how to use EACH feature of the new app? 

SHORT VERSIONThe Sonos app on my desktop machine shows content from the Plex server on my NAS. Sonos apps on my iOS devices on the same network do not show any Plex content. Why not? DETAILSMy music library is on a Synology NAS.I installed Plex Server on the same NAS. I have installed Plex as a content service in Sonos.The Sonos app running on my desktop machine sees the Plex server and shows its contents.The Sonos apps running on my iOS devices do not see the Plex server. They show Plex as a service, but when I select that service there is no list of available content. It’s just blank. Looks to me like they are not connecting with the media server.I also have the Plex app installed on the iOS devices. The Plex app on those devices is finding and displaying the Plex content just fine.The NAS, the desktop machine, and the iOS devices are all on the same network. Their IP addresses are all on one VLAN.The desktop machine is connected via ethernet. I’m guessing that’s significant.The netw

I’ll begin by saying that nothing in my home network environment has changed.  All Sonos products (roam, One, Arc) were working fine until today.  Now my Roam - which I’m currently playing music off via Apple Airplay - is showing as powered off in the Sonos app.  I mean, that’s clearly not the case.Now the app has thrown me into a ‘sign in as owner’ loop.  I sign back in and it asks me to do it again when I click on ‘my system’.I’ve uninstalled/installed the app.  No change.Any ideas?

Hi,In the old S2 app it was possible to quickly get to the eq settings by pressing the button on the volume slider, as shown in the picture.Is something like this coming back to the new app? Currently accessing the eq settings takes 3 clicks, which is a bit annoying. Cheers

Why are volume respons so extreme poor? The app is totally fu*ed up nowdays. Fix the app or start a buy back program of your speakers and subs. 

The update is worse than before! Search feature missing! My music missing after spending 2 hours or more re-adding it a month ago! Volume control is uncontrollable! I recommend using the SonoPhone app which is far better than the Sonos one!! Dreadful company v

I used to have no issues when I first bought this system. Now ....it difficult to connect if you move it. You have to reboot everything all from the beginning if Internet goes down . Most of all there isn't a remote that works with the system since they last upgraded. Bye anything but Sonos! Others I had were so much less aggravating.

After being a huge huge Sonos supporter for over a decade, I am now so afraid of updates.I finally got the system working in one of my homes. But when I came to the cottage and it asked to check for updates, I just shut down the app for fear that anything I do will affect my system when I go home.  Lost all my confidence in SONOs to watch out for my music enjoyment.

HELLO, I CAN'T FIND THE SONOS APP PREFERENCES ON IOS 18... and I can't even find the version number of this application!!!!!Can you help me?... Thanks in advance.

I think i am almost ready to throw all my Sonos equipment in the garbage. It’s almost 4 months ago since I updated the app. I almost never have the music playing anymore in the morning because it takes so much frustration putting the music on. One simple thing, starting a radio station through the app and 9 out of 10 it just wont start. ‘Something is going wrong, try again’.  I am an IT guy, already spent hours checking the router, networks etc. It just isn’t working like before and it seems Sonos is not able to fix it. If they go bankrupt they sure earned it. So last question before I dump everything. Is it possible to downgrade? For me the old app worked fine. Play, pause, next song. 

How come after months of problems and updates my app still stops recognizing my products 

Please please please somebody answer this. I’ve opened tickets with Sonos. I’ve asked this same question here and all I seem to hear is a bunch of other users saying they have the same issue. I’ve heard that Sonos knows about this but I’ve also heard conflicting statements from people of Sonos awareness of this issue.  I can only see 50 of my Spotify Playlists using the Sonos iOS app. This appears to be widespread, not unique just to me. When will this be resolved?it’s been 4 months since the app update and I can’t do something as simple as view all of my Spotify Playlists. This is getting to be completely unacceptable. It’s an app meant to play music, yet we can’t see all of our music. 

Salut les frenchies,Je ne vais pas me casser à faire une traduction pour le monde entier, après tout il n’y a pas de forum en français eh ben ils n’auront qu’à traduire..(même si je parle et écris fluent english).Si comme moi vous avez été confronté à l’impossibilité de gérer vos playlists SONOS sur la nouvelle app sonos ios/androïd, voilà la solution.Téléchargez l’application sonos de bureau sur votre PC à cette adresse :https://support.sonos.com/fr-fr/downloadsPour ma part, j’ai téléchargé l’appli pour windows => et pour  mon très grand bonheur 😁😍, j’ai ENFIN pu retrouver ma grosse playlist sonos de 485 morceaux que j’alimente depuis 10 ans, mais que je ne pouvais plus gérer en y ajoutant ou en supprimant des morceaux.Attention sur l’appli PC, il a quand fallu réinitialiser mon mot de passe qui n’était pas reconnu.. (nan mais faut pas croire non plus que ça va être aussi facileque ça.. des embuches à chaque coin de rue ..)Sur l’appli PC, une fois que j’ai pu me logger, j’ai retr

The Sonos Android app still cannot play albums from Idagio. The ‘Play Album’ button is missing, there is only a list of tracks, which can only be played individually. It’s been four months since the release of the new app. When will this feature be available?As a workaround I have been using the Idagio app and connecting to Sonos. But this Idagio feature is buggy, and I still have to use the Sonos app to control the volume. Idagio is the only music service I use, so this is extremely frustrating.Thanks 

I have been very happy using Sonos until the new app version came. One problem that keeps coming up is that sometimes it’s not possible to play different music on speakers. And sometimes it’s possible????Sometimes is goes down when changing music number or can’t connect to the speakers???

No option to use my Tuner Radio. Only option available is “ Remove Account”  S1 app.

Apple Music not found in Sonos app, no matter what I do. Currently using Spotify but added Apple Music to try Dolby atmos. 

We’ve just got a new MacBook Air (running 14.7 Sonoma) which has replaced a broken iMac desktop. The Sonos desktop app worked fine on the old iMac but on the new MacBook we continually get this message:The Sonos iPhone app and web app both work fine and the MacBook is connected to the same wi-fi network.Have spent nearly two hours on the phone to Sonos support and tried the following:Deleting app and downloading it again Toggling firewall on and “allowing incoming connections” Allowing Sonos app access in Privacy & Security → AccessibilitySupport drew a blank, said everything was seemingly running as normal at the backend (the web app and phone app are working normally) and suggested “we get the MacBook checked by Apple” and that there might be a 3rd party app blocking connections - given it is new I can’t see what app would be doing this.Has anybody else had the same issue or can suggest a solution? Something somewhere is blocking the Sonos app connecting but it is mystifying as t

Who can tell me if and when we can expect new app software update to finally solve this error 913. Main reason I bought Sonos hardware is to use this fuction and this error, sh** software patch is so frustrating.  Any help appreciated. Thanks Ben Moderator Note: Modified in accordance with the Community Code of Conduct.

 Unable to accept T&C's in the new app!!! The “accept” button remains gray. Please help me. I cannot use my Sonos and connect to my existence system 

Hello all,Whilst playing the Spotify app on my phone via my Sonos amp I used to be able to turn volume up by just using the volume buttons on my phone. This has now stopped? Is there a way to get this back. The only way I can turn the volume up is now via the Spotify appTIA

It’s now September 2024. I still can’t scan and update my music library which disappeared about four or five months ago. I have read and tried everything suggested without success.Can anyone help?