Controllers and Music services

System: Arc, 2 beams (Gen2)on additional TVs, 2 ERA 300, 2 ERA 100, Play 1, Sub (Gen2)Volume blast for a second or two, Sonos System goes dead then restarts in 30-45 seconds at set volume. Scares the * out of any listeners. Any suggestions?Thank you  

I can’t tell when I’m searching for artist if I’m searching in Spotify or something else. Many of my searches come up with nothing

Good morning.I have an amp that I connect my cell phone to.If I listen to Spotify (having a subscription) on my mobile phone I don't have any type of advertising that interrupts my listening.instead if I connect it to the amp advertising takes place.does anyone know why?Thank you

Another 12 months has passed and still no sign of access to Radio HD in Australia!@Sonos, when are you going to make this available downunder?

I spent quite some quite creating a large holiday music playlist a few years ago (probably before the switch from SONOS 1 to SONOS 2? not sure...); that list still appears - and I can ‘see’ all names / tracks that are part of the list.However, when trying to play the tracks, I get the above message ‘the associated account was not found on your system’ !?So - not sure what’s going on here.1 - I have never created / used more than ONE SONOS account (so the message, at face value, does not make any logical sense? - The playlist CAN ONLY BE ASSOCIATED with the same account I am using now - and:2 - again, I really don’t know enough about the technical background here - but - if I can ‘see’ each and everyone of these tracks, albeit with a funny struck through circle in front of it, then I assume that the associated info (i.e. source of the track / album etc.), so the coordinates for SONOS to find the track, are still there.  Isn’t that what makes up a playlist?

The Sonos XM Sirius goes to the US website and doesn't recognize my Canadian login. So I can’t reauthorize. Sonos changed something because I’ve been using Sirius XM Canada for years/ Is there a work around or fix?

When playing music using the Plex app on my TV it sounds terrible -  almost as if I'm only hearing one channel and the system isn't sending any signal to the rear surround speakers.The TV is brand new ULED Samsung.In the 'About my System' section:When its working properly from the Sonos app on my phone it says nothing regarding audio in. .When playing from the problematic Plex TV app it says it's Dolby digital 2.0I have a sonos beam and 2 x play ones (all gen2)The audio is fine if played from Plex in the Sonos app from my phone.

Is there any plan to include my personal library in the new search? I have a large library, including music not on streaming services. I bought Sonos specifically because it can manage music on my NAS in the old search. I’d like to see that feature supported in future software versions.

I have a playbar, sub, 2x play1 and 2x roam. For some reason I can’t get the playbar to group play with anything anymore. please help 

Help please. Sonos 1 updated app has dropped off my sub & play 3 speaker and is asking to turn on bluetooth??

I listen to the show over iHeart 6 days a week, and beginning with the first commercial break, Sonos seems to be hijacking the stream to play it’s own commercials over the iHeart stream.  I can listen to the same stream on my phone and hear the actual iHeart stream, while the Sonos controller is running the same obnoxious commercial set every time.  Worse, the Sonos commercials play longer than the iHeart set, so when I finally stop & restart the stream on Sonos, I’ve missed portions of the show.  So I have gotten in the most annoying routine of constantly stopping and restarting.  Most often, a new song will play, which is better than the same horrible commercial for the thousandth time, but that song or the next also end up playing over the actual show stream.  Playing from phone and AirPlaying to Sonos works through the first commercial break, but at the second, Sonos hijacks it again.  I could regretfully live with the hijacked commercials IF they would stop in line w

Bonjour,Quand j’utilise Connect avec Deezer, la fin des morceaux est systématiquement coupé. Cela fait des années que j’ai le problème. Ça ne se produit pas avec les autres enceintes sonos.Est ce que sonos pourrait régler ce problème ou voir avec Deezer si le problème est chez Deezer ?Merci d’avance pour votre réponse s Google Translate:Good morning,When I use Connect with Deezer, the end of songs is systematically cut off. I've had the problem for years. This doesn't happen with other PA speakers.Could Sonos resolve this problem or check with Deezer if the problem is with Deezer?Thank you in advance for your response

Have been running seven Sonos zones using older hardware and S1 controller on iPhone and iMac with no problems. Upgraded to MacBook Pro macOS Ventura. Mac-version S1 controller hangs and won’t boot. PC-version S1 Controller (running under Windows 11 on Parallels) boots, but won’t recognize any Sonos devices. Might be incompatible port configuration. Very frustrating. Any ideas?

After performing an update to the Sonos app there are no music services available to add, so no music available to play. Before the update the app was connected to my apple music account.I have uninstalled and re-installed the app and have the same issue on other devices. Any suggestions would be greatly appreciated.Thanks

Spotify is skipping thru songs. Crossfade is off.Not happy with Sonos or Spotify.

Hi I am having problem to log to my app account with Android,( pixel 7 )  ..I tried all restarted app  and reinstall app restarted my WiFi router and I even disconnected my speaker Symfonik IKEA . I don't have VPN on my phone.  

Is anyone having an issue getting the Sirius channel listings to display? For a while now I get ‘Something went wrong. Please try again.’ Been that way for a week at least. All S1 apps on all devices are updated and it is still happening, including on Windows and Mac desktop controllers.

Hello,I like to know how it is possible to create a request for “Title” and “Artist” to Sonos API with my Arduino 1010 Wifi ESP32. The request should show “Title” and “Artist” which is playing actually on my Sonos (S2) Move.Thank you for help.

 have a Play 1 in my bathroom, a playbar + amp in my living room, and a pair of One’s in my kitchen.  If I start music via Alexa on the one’s in my kitchen and then go to the app to play that music on the other speakers the song will start over from the beginning and there’s no sound on the playbar. If I go through the app to start music and pair the rooms it works fine. I’ve also noticed recently if they are all grouped and playing and I ask Alexa to adjust the volume it only changes the volume in the kitchen. This all started a few months ago and I’ve struck out with Sonos support. Thought someone on here might have some useful advice. Sonos app is 15.10 Sonos OS S2.

I think this issue has been raised before but I have not seen any reliable answers so I will try againFor quite some time now (2 or 3 years, maybe longer?) the Sonos Update Music Library Now function does not update the new songs I have added to existing Apple Music playlists on my MacBook (so music is stored locally on my MacBook Hard Drive and this is the library I use for Sonos) For example.  I have a playlist in my Apple Music app on my MacBook called Good Music with 100 songs.  I can access it in Sonos via Music Library > Imported Playlists and play the songs.  If I add a new song to it in Apple Music…the playlist now has 101 songs.  But if I run the Update Music Library Now function after Sonos is finished indexing the Good Music imported playlist still only has 100 songs.I have gotten around this problem by every so often creating a new playlist with a date...e.g. Good Music 2023-04-03.  Then, when I run Update Music Library Now Sonos finds this new pl

My MacBook needs to be open before i can play my music. I am selling my MacBook. is it possible to transfer everything (including my music library) to my iPad. 

It would be so much better than that !@£$ installer they currently have.  The latest update fails on my macbook and i probably need to reboot, but I don’t want to.  Problem is that I can’t actually use the app until it has updated, even though it is usually a minor fix that I won’t even notice.  Way to stop people using you software guys.  At least give us the option to carry on using the current version.

For the past day, scrobbling on Sonos has been broken. No scrobbles have gone through & reconnecting has not helped. Is the service down?

Hey guys, I am looking to buy a sonos arc with sonos SL one and sub on black Friday sales. I have a question about sonos arc since it does not come with a remote. Apologies in advance if this has been answered as I just joined this community. So I am a bit of old school and find it inconvenient to use my phone (sonos app) to control music volume.so the question is if sonos Arc and Tv are connected via HDMI-ARC and i turn off the Tv, would the TV remote still work on sonos arc to control the volume while playing music via youtube music or spotify?Thanks in advance.

Hi,Since 15.6 iOS app release, this is not possible ti use the hardware volume buttons to control the volume of the music.Just a post to tell that I’m very disappointed about this situation.Since July, the 25th, how is it possible not to have a solution to this issue ?It’s a pain in the ass to change the volume with the slider. I'm almost at the point of not using my Sonos anymore… Hurry up ! Find a solution !