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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 8,073 Topics
  • 55,266 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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8073 Topics
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crinomadContributor I
asked in Controllers and Music services
Sonos App not working after update

I observed Alexa is not working on my Sonos One 2 and tried to access the Sonos app. It asked for an update that it showed it works but then the app loads forever. After reentering the app it asks again for update. I already talked to Sonos support and still have no working solution.I am using the app from iOS 17.6.1.Has anyone encountered this issue?   

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MoPac
1 month ago
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MarxpixContributor I
asked in Controllers and Music services
iTunes Music Library

Has anyone been able to add their iTunes Music Library to Sonos using Sonos instructions? I’ve tried repeatedly and it still will not connect.

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Jamie A
1 month ago
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arthurPContributor II
asked in Controllers and Music services
Sonos on Android tablet

I have installed the latest Sonos app on my Tablet and have transferred my library into the tablet's internal storage Music folder.   I have set the path for the shared folder  as "my files/music/library" which seems O.K. to me but this is not accepted when I try to "add" it.   Any help/suggestions greatly appreciated.

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1 month ago
MoPac
MoPacHeadliner I
asked in Controllers and Music services
Port not showing network details.

 When I look for the SNR of the Sonos Port there is no Network details option. 

482
Corry P
1 month ago
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Klaus B.Contributor I
posted in Controllers and Music services
Can't install Sonos S2 app on Samsung Galaxy S23 Ultra

I’m not able to install Sonos S2 App on my Samsung Galaxy S23 Ultra. All other apps are installing smoothly as normal.I’ve followed all available procedures on both from Sonos and Play Shop and ofc all the basics.Have called Sonos but they were not able to helpAny suggestions? BRKlaus

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Corry P
1 month ago
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AlbummanTrending Lyricist I
asked in Controllers and Music services
album listing

Under the Albums tab, some albums contain all of the songs in the album and for other albums all songs are displayed as separate albums.  

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T
1 month ago
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Sfarghe1Contributor I
posted in Controllers and Music services
app - my library artist search

Still missing the alphabetical jumplist sidebar when trying to search artists in My Library essentially rendering app useless.  I’m not gonna scroll for 5 minutes to get to Yo La Tengo.  Please figure this out sooner than later.  App has been FUBAR for quite a bit.  Any fix on horizon?

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MoPac
1 month ago
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latinlauContributor I
asked in Controllers and Music services
how to listen to apple music without subscription

I have music in my iPhone library. How can i listen to it in my sonos speakers since I don’t have a subscription?

965
Airgetlam
1 month ago
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MistaKanContributor I
posted in Controllers and Music services
Problems playing Spotify on the Sonos Arc

Hi The issue has gotten worse over the past few months, and not sure if all the updates with the Sonos App has hurt it. Now Spotify is integrated into the system, I would think it would be more seamless. When an ad comes up, or sometimes just randomly, playback will get stuck and stop. And there’s like no way to get it back, I can’t get it to play anything on Spotify anymore. I have to start playing something else just to get it unstuck. Anyway, playing Spotify almost isn’t worth it for how often it’s happening now. Please help, 

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1 month ago
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CapolonContributor I
posted in Controllers and Music services
Is this junk ever going to get fixed?

After having to throw away all of my Sonos 1 equipment, thank you very much, I was stupid enough to buy another Sonos system because I couldn’t find any competitor.  It started out mediocre, at best, but then the update from hell happened.  It still takes two or three tries to connect, constantly losing connection, etc.  Is there any remedy in sight, or should I just chuck the whole thing again and go back to transiters and a coat hanger?

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1 month ago
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bzzdContributor I
asked in Controllers and Music services
Browse button on the new app

I need the old browse function (crochet symbol) to find the “line in” option so I can play music from my player to Sonos

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1 month ago
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DomrobContributor I
asked in Controllers and Music services
utilisation Favoris Sonos

Comment faire pour écouter les titres à la suite qui sont sur Favoris Sonos.Merci Moderator edit:Google Translate- How to listen to the tracks in a row that are on Sonos Favorites.Thanks

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1 month ago
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Chris-Rye11Contributor I
asked in Controllers and Music services
Still unable to add Music Library from local or NAS drive

Has anyone heard from SONOS when they will be fixing the issue that is preventing us adding our locally stored music libraries (local / NAS drive) to the app.It is extreemly annoying not to be able to play my music without going through a PLEX account.

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I
1 month ago
jchongkoon
jchongkoonAvid Contributor I
posted in Controllers and Music services
Nueva aplicación de Sonos - ¿Dónde está la alarma?

En la nueva aplicación, ¿alguien puede ayudarme a encontrar la alarma?Esta función es algo que usaba todos los días para reproducir una lista de reproducción de Plex como mi alarma.Qué fastidio. Moderator edit:Google Translate- In the new app, can anyone help me find the alarm?This feature is something I used every day to play a Plex playlist as my alarm.What a pain.

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K
1 month ago
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CambridgehankAvid Contributor III
asked in Controllers and Music services
No inported playlist

I am using a Mac Mini as my storage site for my music.  I am finally able to load my music library to the Sonos system.  But the imported playlist did not import.  What am I missing when I manage the system?

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C
1 month ago
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Th051Contributor I
asked in Controllers and Music services
Sonos App on oneplus 12

Dear forum membersSince the last update I am not able to keep the app open on oneplus 12 cellphoneAny idea ? Thanks

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1 month ago
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harv56Trending Lyricist I
asked in Controllers and Music services
Muting individual zones on android

Hi all. Amongst numerous other issues I am experiencing, I am unable to mute individual zones independently ( I have 5 sonos amps) when using my sonos app on my android, but can do it when using my wifes Apple phone. Does anyone else have the same problem and does anyone have a solution? Thanks.PS  I have no intention of changing to an Apple phone as my dislike for that company is even greater than that which I currently have for Sonos!!!

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1 month ago
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Tom4103Enthusiast I
asked in Controllers and Music services
yet another unwelcome change

Why is Sonos suddenly asking me every time to “ Sign in as owner to see Recently Played “?very annoying!

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1 month ago
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Cat123Contributor I
posted in Controllers and Music services
Authorising Apple Music account

I’m trying to connect my Apple Music account to my Era 300 stereo speakers, and all I’m getting is a spooling circle when Authorising Apple Music account.  I’ve been trying for days, I have an iphone 14pro, all software on my Sonos app and phone is up to date.  My husband connect his account fine, and I connected mine on initial install, but had to do a factory reset on the speakers to set up as stereo and now all I’m getting is the wheel of doom.Can anyone help because it’s really frustrating. 

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1 month ago
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KbznContributor I
asked in Controllers and Music services
temporary network

I am staying at an airbnb that has a couple sonos speakers. But when I go to the sonos app it doesnt show the speakers, ive already changed the network but still nothing

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K
1 month ago
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Lewis8891Contributor I
posted in Controllers and Music services
sonos app in general

Does anyone know if Sonos is purposely asking their app complete and utter garbage? My assumption is that it’s to push people into buying newer speakers that have airplay (or whichever system android is using). It’s not even usable in it currently state. 

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R
1 month ago
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Jan leunissenContributor I
posted in Controllers and Music services
map delen

Muziek map delen  Moderator edit:Google Translate-Share music folder

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J
1 month ago
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steentjeContributor I
asked in Controllers and Music services
Why does Sonos create an iTunes folder and an .xml file?

Why does sonos create an iTunes folder and an iTunes Music Library.xml file when I update the music library? For some reason it decides to create this folder and file even when I don’t have a path for my music folder set up. I also wonder where it gets the data to put in the xml file? It’s not my latest music library because newly imported cd’s aren’t in it, but it does create an xml file referencing to part of my library.My music is stored on an USB drive connected to my iMac and Music/iTunes works fine. Sonos however does not. Even when I export my music library to xml and copy that file to the iTunes folder, Sonos doesn’t seem to use this new file because when I open the xml file the references to my latest imported CD’s are in there but they don’t show up in de Sonos library.

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Corry P
1 month ago
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CheekyCharmerContributor I
posted in Controllers and Music services
Keyboard mapping on iphone

When i login on an iphone the keyboard mapping is wrong and you have to switch constantly to enter an email address.Why don’t you use the correct email/keyboard mapping???

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1 month ago
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SsimonnesContributor I
asked in Controllers and Music services
sonos app not saving

The sonos app is not saving my settings when I change bass, EQ etc etc, if I sett bass to +2 it goes back to 0 after i close the app and opens it again. Same with eq settings.. Why is that? Iphone 14 pro max, Sonos Arc

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1 month ago
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