Components and Architectural

Hello! I just moved and got a new router. In the process of getting everything hooked up I’m having a line-in problem. My system is Sonos One, Play:3, and Connect - which I have hooked up to my receiver. I have my Connect hooked up exactly the same as it was before but my line in is no longer working. Everything but the connect is working. I get the message in the attached photo when I try to use my line-in. I was on the phone with Sonos for almost an hour last night and couldn’t get the issue solved. All hookups have been checked and double checked for a firm connection so that’s not the issue.   Hoping the community can help! You’ve saved me so many other times!  

Damn.. my connect keep cutting the connection to WiFi, it’s like it has to load to play maybe 1 minute and then load 3 sek again, driving me crazy. all other Sonos work fine, Beam, Move, Ones also. any suggestions?  (WiFi is 550 download and 340 upload at the current room (garage) 

I was listening to Audible all morning over my Sonos and it suddenly disconnected. I went to reconnect and am getting a modal saying, “This content is not currently available to be played on Sonos.” I’ve literally never had an issue playing Audible over my Sonos. What gives? What changed? Zero help from any support from Sonos. Extremely disappointed right now.    

SONOS App version 16.1 (but I’ve seen this on earlier, recent revisions as well)Sonos S2 OSSystem includes SONOS Beam, mini-sub, Sonos One (x2).  The entire system is connected wirelessly.iPhone 12 Pro, IOS 17.3.1 (but I’ve seen this on earlier, recent revisions as well).Summary: My iPhone Sonos App frequently, and arbitrarily loses connection with my Sonos system. It seems very clear that the wifi connection between the APP and wireless network is extremely fragile.  Which is weird because the network is quite stable (it serves two TVs, two laptops, two iPhones, tablets, etc) in all other respects.Symptoms include:After playing for awhile, I’ll glance at the app and notice that it is not showing the currently playing song. On startup, my iPhone reports that it cannot connect to the Sonos system When browsing my music library, it will report that it “cannot browse the library”.  The library is stored on a NAS device on the same network. When this is happening, I am still able to connec

I have a Sonos Connect Gen 2 that is connected to my WiFi along with 4 other Sonos Speakers (2 x Era 100 + 2 x One Gen 1). All but the Sonos Connect seem to be connecting via 5Ghz. The Connect obviously connects via 2.4Ghz.All 5 components are seen and work fine through the Windows Sonos S2 app on a PC hardwired to the network and on a laptop connected to the WiFi. I can group all 5 Sonos devices and use Line-In on connect.However the Connect has disappeared from my my Sonos S2 app on my tablet and Samsung phone. They are all on my 192.168.50.x network. This has all been fine until very recently (may be a S2 app update has caused this issue ?).The output of of the Windows Sonos S2 app Help/About this system is shown below:Associated Product: 192.168.50.93---------------------------------Era 100: Kitchen Sonos (L)Serial Number: ******************Sonos OS: S2Version: 16.1 (build 78151070)Hardware Version: 1.38.1.10-9.1Series ID: A102IP Address: 192.168.50.93WM: 1-------------------------

Helloi have an amp connected to 4 sets of in ceiling speakers that was working great and now suddenly when I put the volume past 70ish the sounds cuts out. When I unplug the right banana clips I can go up to 100 volume.  I understand this to be a safety feature so the amp doesn’t break beyond repair but I can’t fathom what has happened to the right cables to cause this issue. We had some construction work done and new lights installed but I don’t see how it could be related. Does the community have any ideas what the issue is in the connections/cables to cause this? thanks in advance for the help

I have been playing Sonos music to my hot tub via a Sonos Port RCA output that is hard wired through a mini plug at the other end that is plugged into the auxiliary input for the tub JBJ speakers - worked great. But the hot tub motherboard burned out, and the new updated hot tub motherboard will only accept a Bluetooth signal to run the tub speakers (no more hardwiring).Question.  Is there a way to now send a Bluetooth signal to the hot tub speakers through the Sonos Port, or maybe some other way ?

Buenas, tengo un sonos Connect:Amp y me gustaría saber si en la entrada de audio por cable puedo conectar un televisor o solo puedo conectar equipos de música. Lo he conectado alguna vez y si me funciona, pero me hace un rateo en los altavoces y no se si es un defecto del amplificador. El rateo solo ocurre cuando conecto la entrada de audio por cable. Cuando lo uso de manera inalámbrica me funciona perfectamente. Me podéis ayudar?? Gracias

All of a sudden, my 2 Sonos Ones are not showing up in my Airplay list.  I have not changed anything and they were working fine a couple weeks ago.  I have tried power cycling them.  I have seen this exact issue on multiple boards and the answer is always that it’s “odd”.  How can it be odd if it is obviously happening to people on a fairy consistent basis?  Sounds like a Sonos issue that should be addressed.

Hi all - Ridding our house of Sonos that don’t play nice with S2 controller / app Need to drive 2 outdoor, non-powered speakers  Been using Sonos amp connect zp100 and zp120 Like to use s2 controller  what’s the lowest cost option to drive them but using s2 app /controller over WiFi  Also - have seen the Sonos Connect’s Gen 2 for S2 - looks like RCA jacks on the back. My speakers have regular, old fashioned speaker “wire” thx all - very much  will likely just grab something on the 2nd hand market  much appreciated !!

I’m thinking about replacing my Sonos Connect:AMP (runs with S2) with the newer Sonos Amp.I’m using the connect:amp to power two speakers and a sub - mostly streaming music from a laptop connected to connect:amp via RCA in; and from my media library located on my desktop.  Desktop shared on LAN via ethernet cable, connect:amp via wifi.  (New Orbis router.)Media library consists of ripped CDs in flac - CD quality uncompressed.We are having occastional issues with skipping.I thought I might as well go ahead and update my old connect:amp just to move to more recent tech.  But I’m on the fence.Does anyone know if the wifi antenna in the newer Amp is an improvement over the Connect:AMP?     

I see the spec sheet saying that alexa and google will work with the in-wall and in-ceiling speakers when using the sonos amp. My question goes a little further:Are the listening microphones that support true tune and the alexa/google integration… are those in the speakers themselves?  The reason for the question: If I have a zone in the primary bedroom, the speakers will be in the walls, but the Sonos AMP will live back in the AV closet down the hall… will I need an additional google Nest Mini to act as the voice integration mic for the room OR will the alexa/google integration work directly from the in-wall speakers?

Here's the rephrased scenario:Here's the situation: The Sonos Amp is configured to my WiFi and is functioning smoothly. I'm curious whether the Sonos Amp relies on my phone to continue playing music, especially if I've selected continuous streamers or radio stations that should play uninterrupted.

We have been using an old Mac to stream music to speakers via Sonos Port.We have bookmarks in Google Chrome for our favorite stations/programs - but the Mac is so old it needs to be put out to pasture.I have a Samsun Tablet that’s just sitting around - so I thought I would just replace the Mac with the Tablet.Is there a downside?

Hi,Have tried to find an answer to this online, but maybe I’m not using the right search terms. Anyway…I have a Sonos Amp, with a turntable as Line In (powered by a phono amp). It works fine, but I miss the true vinyl sound. So I was thinking - I have my previous amp still. Can I set up a system so that I can play CD and Turntable through the old amp as previously, but connect the Sonos Amp to aux (?) in that amp to stream music to the system. Many thanks in advance for your help! Mark

I have older generation connect running wired speakers to my patio and line in to my TV. Worked perfectly for 5 years or more. Within last year or so the sound starts to fade to barely a whisper no matter volume setting. Neither TV or speakers will work when this happens. I can unplug power to connect for few seconds and once the room is back online it will function perfectly for various amounts of tme before it fades again. I thought it might be connect going out so I bought replacement and that seemed to work but unfortunately that was short-lived. Have been on phone with customer support. We tried a few things but communication was difficult. I asked for elevation and was cut off while waiting.  Anyone with similar issue and possible solution?I also have another connect device with a similar configuration for another room and it still works. 

how to connect the Port to existing pre-amp and outboard separate DAC

I’ve got a large music library on my PC, that I copied over to my QNAP NAS a few years ago but have never exploited or linked through to SONOS - I’ve really only used Spotify with SONOS.  .  It’s easy to manage my library on my PC (I use Mediamonkey), but never quite figured out my best options to manage it on my NAS. I use Plex (paid lifetime pass) on my NAS / PC / TV / Phone for my video media, and it’s great.  However it doesn’t seem so good for managing audio and I’m not convinced Plexamp is any better (despite the rave reviews).  I can’t import my playlists and Plex doesn’t recognise the ratings I’ve already added to all of my audio and that I use all the time on Mediamonkey, so my options to manage, listen to and filter music I want to listen to is limited.  The SONOS Music Library also doesn’t recognise ratings, so can’t filter there either, so suspect playlists might be the only way I’ve got of filtering my music, meaning I’ve got to be able to better manage it on the server.  

I am curious if there is a way to play the sound from my Denon receiver on the Sonos system.   Example, I watch TV with Roku that plays through me Denon.  I’d prefer outputting that sound from the Denon to get better sound on the Sonos system.I have a bunch of Era 100s.Thanks for your expert ideas.

Whats the best way to get two wires into the one side of the adapter?  I’m having a hard time.

When my Connect is playing music with other speakers in a group, it constantly drops audio. Often multiple times in a song. I’ve had it hardwired direct to the router and wireless, no difference. A helpful Sonos support rep told me that it’s because it’s an older device and they have trouble handling the load of music services like YouTube Music, Spotify, and Pandora. He said this is particularly an issue when the Connect becomes the primary device that forms the net with the other speakers. Recommended work arounds included using wireless instead of wired and adding the Connect to the group AFTER starting streaming. There was some logic to his explanation, but unfortunately none of the suggestions helped.SO… do I upgrade to a Port and all my issues go away? I’d hate to spend the money and find out it doesn’t help any. Sonos used to be super stable for me and in the past two years constant drops from the connect and connect amps.

I have a number of Sonos products which all work reasonably well EXCEPT my Sonos Connect Gen2.  It was purchased in 2019 and for the last year will not stay connected - either WIFI are hardwired.  I’ve done factory resets, moved to other locations, rebooted, etc. and it may come online for a while but eventually will display “not connected” just disappears from the Sonos app all together. The only visible symptom is the white LED flickers (not blinking) when it’s “dead”.  If I unplug it, it may come back online for an hour or two.I’ve pinged Sonos support several times and end up going through all of the basic troubleshooting to no avail.  Very frustrating for a product I pay a premium for to stop working in 3 years.Anyone have thoughts?  Thank you! 

Can I connect an external turntable to my Beam(Gen 2)?

I have a ZonePlayer 120 that has been in storage for a few years. I. just found a new use for it thankfully. However, I can not seem to get it connect via my Sonos S1 app. When I try a factory reset (unplugging and then reconnecting while plugging power back in) it simply blinks a brief white light and then nothing else. I have held the button in for several minutes and nothing alse happens. The S! app does not see the ZP120. Anyone have any ideas?

Hi-   I have a few of the Connect S15 devices.  One is continuously in a reboot cycle.  I’ve pulled power and plugged back in.  Still does it.   I disconnected all lines going to it with only power being applied, still does it.  Held the play/pause button down while applying power, gets to the orange light (flashes a few times) then reboots.   Is it a lost cause? Thanks!