When my Connect is playing music with other speakers in a group, it constantly drops audio. Often multiple times in a song. I’ve had it hardwired direct to the router and wireless, no difference. A helpful Sonos support rep told me that it’s because it’s an older device and they have trouble handling the load of music services like YouTube Music, Spotify, and Pandora. He said this is particularly an issue when the Connect becomes the primary device that forms the net with the other speakers. Recommended work arounds included using wireless instead of wired and adding the Connect to the group AFTER starting streaming. There was some logic to his explanation, but unfortunately none of the suggestions helped.
SO… do I upgrade to a Port and all my issues go away? I’d hate to spend the money and find out it doesn’t help any. Sonos used to be super stable for me and in the past two years constant drops from the connect and connect amps.
