Components and Architectural

I recently bought a used connect 2. When I connect it to my wired network. Sonos app s1 detects it but tells me to use Sonos app v2. However in sonos app v2 doesn’t detect the device. I tried factory reset (press play and up button while powering up) it flashed amber for a few second and then go green. Did I miss something? Did the previous owner forget to transfer ownership or something?

Hello,I am trying to figure out whether I need to upgrade my whole system which was bought in 2015. I’m sorry I haven’t kept up with all the changes. Here’s the situation:I have four connect amps serial numbers like: ***************** registered 10/15. They are wired to speakers in the wall in a few rooms in my house. My old regular sonos app doesn’t connect anymore. The S1 and I think I tried the S2 apps don’t work either. Is there a fix for this? Thank you so much to anyone who can help. I did try to scroll through the other answers but I think I’m so late to the party that this is a really old issue.Moderator edit: removed serial number

Hello, I have a Sonos amp upstairs and is connected to WiFi. I have speakers downstairs to the roof which are connected to the amp. However I am not able to detect the amp on my mobile app after I’ve changed mobile.  please advise. Also is there a way or a page using which I can detect which WiFi network amp is connected to?

I have a Sonos Amp along with a pair of Sonos by Sonance Outdoor speakers and I want to connect-add a passive GLS8 OSD Subwoofer along with a Fosi M03 mono sub amp, is this configuration possible all together in the Sonos Amp??

So I've been posting fairly consistently about the missing sub controls on the Connect:Amp S2 - after getting my hands on a newer generation connect amp which has the sub controls in the app, it's become evident that the "sub output" feature has been removed from the Connect:Amp without ANY notification of doing so.Is there any plan to restore the sub output on the Connect:Amp or will I have to raise this with trading standards?The app mis-steps I can just about deal with, but removing features without notification is completely unjustified! 

I'm just going to keep posting about this until I get a fix or Sonos acknowledges the damn bug!I have 3 sonos amps, and a powered sub. Connecting to the sub output on the amp works, but very quietly. I have to push the subs' gain up to full to get any output! Critically, the app doesn't show the sub controls when a sub is plugged in. At all. I've tried all 3 amps with the sub, all exhibit the same issue. Anyone else seen this? And is sonos even going to acknowledge it? Or will we see another pair of damn headphones before they do? 

Anyone experiencing issues with the new app and Sonos port? i’m looking to buy one but concerned it may have connectivity issues like the boost.

Hi,since quite a while the playback of radio streams via MyTuner stops randomly. The music then simply stops and I have to restart the playback either via the app or via the speaker.Yesterday, I was told by the Sonos customer support to switch to a wired setup as my diagnostics showed wifi interferences. Now I’m back to a wired setup and I observe the same interruptions even on the device that is directly connected to my network (and on the devices connected via SonosNet too).Network-wise I’m using a fairly standard Ubiquiti setup consisting of an UDM pro some switches and AP’s. My internet is running stable and I do not face other complications, e.g. Spotify works smoothly in both network modes.Could anyone please have a look into my diagnostics if there is something else that could point to the issue?*Moderator Note: Removed diagnostic number for privacy. *Thanks!Sebastian 

I just purchased the Sonance - MAGO6SYSV3 - Mag Series 2.0-Ch. Outdoor Speaker System Powered By Sonos.  It’s essentially 2 passive Sonance speakers with the Sonos Amp.  I was able to successfully set everything up but the speakers are not registering on the Sonos App (and are not picked up in my Sonos account) to actually register for any warranty issues. Can anyone help me figure out how I go about registering the two speakers? thank you!

I thought we finally put the Sonos problems behind, but after last update of apple update ios.17.6.1 the Sonos app is lifeless. It doesn’t even open. Thankfully SonoPhone always works. Handy as a back-up just incase.  I’m not even going to and try and fix this, just make sure that I won’t buy extra speakers etc for a while

Hi Community, What’s the current preferred way to connect a hi-fi with Sonos to use it as a player?  Ideally with digital audio, not line out from the Sonos device - I’d prefer the Denon AVC’s DAC to do the work. Is that Port now?  Sonos’s description of Port confused me - seems to be intended to broadcast a line out signal to Sonos speakers, which is the opposite. If it is Port, is there any advantage of Port over a second-hand Connect Gen 2? Thanks!

I just moved into a new home and it has 4 speakers.  But, looks like it only has 1 set of these wires.Can I still connect them to Sonos Amp? Thank you

I have a damaged Sonos Era 300, does anyone know what resistor should be in the place marked in the photo? possibly the parameters of the components in this area, maybe someone has the motherboard? 

I have an outdoor/patio TV setup. Wondering the best way to arrange this system. Someone suggested the SONOS outdoor speaker set for my patio TV setup paired with a AMP. I was about to purchase and realized I have TWO first Gen/Older AMPS in my closet that I replaced with the newer (gen 2) ones to use in my house. My patio is positioned in a way that WiFi simply isn't possible. I have power out there but you have to walk probably 50 feet past other units to get to my private patio. Theres no outets to run extenders and its much to far. So lets just assume NO wifi.  To watch movies I connect my TV to my wireless hotspot on phone and stream (works great) I live in a very noisy area (city) next to an airport - so its Noisy. I need pretty loud system TV is a pretty basic TCL I got on Amazon (I didn’t want to spend big bucks for something I was leaving outside). TV has a waterproof cover.  If I set up a system with an AMP I’d need to likely install the AMP in my shed. So was really hoping f

Hi, I have a JBL 9.1 soundbar with detachable speakers connected to my TV. Now I want to create a multi-room surround sound system in the rest of my home. Can I connect a Sonos Amp with six in-ceiling speakers to my JBL soundbar and play the same music throughout the whole house? Any advice? Thanks. 

Hello,My System can‘t use my Sonos bridge anymore.I have to update the Bridge,but this didn‘t work?somebody Can help me?

Will the Sonos port send a wireless signal to Era 100 speakers from receiver?

I’m trying to set up a Connect (Gen1), but as soon as it’s plugged in the light flashes white - and not the usual slightly leisurely on/ off white blinking, but fast flashing white. Hard reset routine does nothing, and the suggestion is it’s not booting. Is it kaput/ time for the bin? 

Hi, can the sonos amp connect to Sonos ERA 100 and Sonos Sub and in this way be the “interface” between my tv and the mentioned speakers?The background for my question is that I plan to connect a AMP to my tv via eARC HDMI and use two ERA 100 as front speakers plus connect a sub. The speakers should all connect wireless to the amp. Is the described setup feasible? best regards 

Before the updating to the new app I was able to syncronize my units (Port and Play 1 & 3) such that these played the same music/sound at the same time. Now, I cannot add my Port unit when I use the other units and vice versa. It says that “I cannot connect - and please try again later”. I can still syncronize in between the Play units without problems. Can someone advice me how to sort it out or is it something in the new app that doesn’t work? All units are using the same wifi source (no extensions).

Is it possible to use a Sonos Amp as a stand alone amp?I have a WiiM streaming device plugged in to the line inputs on the back of the Sonos amp but not getting any audio.I’m using passive Polk Audio speakers with the amp.Any help with this would be appreciated! 

Hello, For the amount of money I have spent on Sonos, they have to pivot to the original companies prurpose. I could have purchased a Hi-Fi amp, and beautifully crafted speakers for the same cost. SONOSs' app update has failed and left owners with brick devices and in the lurch once again. The google disconect with GEN 1 speakers and app update making speakers useless,  and within 2 years of purchase is also unforgivable. l keep my suround (Play Bar, Sub, 2x Play One,  and a Play 3. I sold a couple of Play 5s. I am NOT going to buy any new product, when every update makes devices useless. You can spend $5,000 much better on high quality wired equipment that you control.For this amount of money you can get some serious hardware and never have to deal with an app, or a poor update ever.The constant cancellation of threads and conversations in this community space is also telling. Stop deleting the threads & stopping those who are having conversations about the value of your product &

HiGot a Sonos Connect.It is currently connected via wifi. Will both of the ethernet ports in current setup works a a switch?I mean, can I connect two computers using ethernet cable and connect to internet?The wifi is then acting as an uplink to the router.

I know the warranty is for only 1 year, but as my luck would have it one of my Amps just stopped working will not power on. So I called support knowing it would be bad news, but thought hey since my wife wants me to remove all Sonos speakers after the app update since she hates the new app and I know it’s a huge big issue for a lot of people, so I thought maybe Sonos would send me a refurb replacement once I shipped my broken one back. That seemed fair to me and my wife will not see I had to spend money on any Sonos products and everything would be back up and working for me. However, I was met with strong push back that all Sonos could do is give a 30% discount. Again, totally get it and hey 30% is better than nothing, but right now when the company is trying to keep any loyal customers they still can (and boy am I loyal I have my entire house all rooms with Sonos and I also did my parents house the same way as well) and thought maybe they would be more flexible with their warranty du

I have the Arc, amp and various Sonos speakers around the house. Linked to the system is an Innuos Zen Mini 3 which holds my music collection.All I want to be able to do is listen to my music while my wife watches the t.v. with her using the Arc.I have a Sonos Port which is not in use at the moment. Is it possible to achieve what I’d like to do if I use the Port, connect its output to something like an Ifi zen blue 3 transmitter. I then wirelessly link a pair of bluetooth headphones to the output of the Ifi giving me the freedom to listen to my music in an adjacent room or alongside her. Has anyone achieved this or have any other ideas?