Components and Architectural

One of a several Sonos Amp has not worked. Sonos won’t back their products and will only provide a discount to buy a new Amp. I’d rather get the current Amp fixed and hoping fellow Sonos owners can help. Looks like “L2” is fried? Thoughts on fixing this? 

I am building a new house. There is currently no drywall so i am able to audio everywhere. My plan is to do 8 speakers in the living room, 2 in the master bedroom, few in the patio etc. My question is, how do i wire 4 speakers to 2 channels from the amp? Do I just go + to + on 1 architectural in-ceiling speaker and follow that to the + on the second speaker? Same for -? Thank you!

My Connect is never in sync with my other Sonos speakers. I’m going straight into an amp, so it’s not AVR latency… Is this inherent with the connect?

My sonos connect amp with serial number: 1508-B8-E9 etc… is not being detected by the application.I havent used for a few years - is there a software application that can be used?

Does anyone have any experience with connecting Sonos Amp:connect devices to Meraki switches? I have just installed four Meraki switches, replacing some old Netgear switches. One switch acts as the core switch and the three other switches are connected via trunk ports. RSTP is enabled, core switch has a priority of 0, other switches are set to 12288, 20480, and 28672. STP guard is not enabled on ports. There are approx 14 Sonos Amp devices on the network with the majority plugged into one of downstream switches. The sonos devices were producing a number of bdpu and loop issues so we disabled the wireless on each sonos device as there is ample cabling. We have also now plugged in the majority of sonos devices into the core switch. We are no longer seeing bdpu or loop alerts but the devices are intermittently disappearing from the sonos controller s1 app (from the rooms view on the app). I have also noticed that I'm unable to ping the devices when this happens but then they suddenly come

I have a ZP80 and a ZP90 which both drop the signal when I’m using the RCA outputs. Both work fine when using the COAX output. I believe this is because the COAX out bypasses the Sonos DAC and instead uses the DAC in my amplifier. My problem is, I want to use one of these with an amp that doesn’t have a DAC (or a COAX input). So, my question is, is there some kind of software update (or reset) that will get these old ZPs working through the RCA outs? I use the S1 controller and have mostly older Sonos gear that all works fine on S1.Alternatively, should I buy an external DAC that I can control from my ZP (use the COAX or Digital outputs) and plug the DAC into my amp using RCA outputs? Or would this be throwing good money away on old gear?  Thank you,Scott 

Since the last update I have a couple of my Amps that will no longer detect the Sonos speakers. I have factory reset the Amp but still no joy.I have also swapped speakers from amps that are detecting and still unable to trueplay.Anyone else see this?

Why can’t I add a Sonos Sub to a system using a PORT?  Will this ever be available? 

I have 5 Connect Amps, all compatible with S2 app.  Unfortunately S2 app sucks, especially for My Music Library.  I would like to use the S1 app for My Music, and the S2 for streaming over the same 5 amps.  Is this possible?

I am unable to Connect again to Sonos App. Yet again this premium system has failed. We have 3 Play1 and a Beam but myself and my wife cannot control any device from our IPhones.For all the updates, this company still cannot provide a reliable app. I also have an Echo which never fails. 

Hello Complete novice here! We have just moved into a new home with Sonos speakers in many rooms. There is an AudioVisual cabinet with a patch plug and a lot of ethernet cables. The router is in a different room and cannot be installed in said cabinet, so I am having the router somehow connected to AV cabinet.  Once the cabinet is “live”, then I need to buy a network switch and Sonos Amps, install them and get it all connected.  The question is - is this switch sufficient to run the Sonos system? I may consider Wireless Access Points in the future (though that seems excessive).  TIA!Confused!

I have Sonos Port connected via CO-AX to an A/V Receiver. Three other Sonos speakers, at the corners of a large room, are all within listening radius for each other including the receiver listening to the Port’s output. Regardless of Audio Delay settings the Port is always just a few ms lagging behind the other three perfectly synchronized speakers. While enabling the receiver’s PURE DIRECT mode has reduced some lag, it’s still so present where an artificial reverb is created when the Port participates in playback. Is there anything I can do to mitigate this? Is there a chance there’s a way to reach the development team to request injecting a way to set a delay on “the rest of the Sonos installation” to reduce this reverb effect from the Port’s plus receiver’s output lag?

I have tried multiple times to ensure the password is correct, but the connection still does not establish and there was a problem linking my Sonos (Amp) to my account!Could you please assist me in troubleshooting this issue? Any advice on how to resolve this would be greatly appreciated.Hello Sonos Support Team,Thanks for help!

It testing a Sonos setup for our new workboat and before installing I set it up on the floor to make sure it all works. The inside is being driven by 1 Amp and 2 Sonos ceiling speakers plus a sub. The Sonos ceiling speakers I just sat on the floor when testing. When I turned the volume up over 40% the speakers made a bad banging sound and the woofer seemed to be going crazy bouncing back in forth. It was the bass but it sounded awful. Once I went to 25% volume the bass sounded normal. I was wondering if this because they need to be in a void to sound correct. I want to know before we go ahead and cut holes in the roof of the boat if this is likely normal because they’re not in an enclosed void or if possible there’s a default. Was surprised how bad they sounded for expensive speakers. Wires were all red to red and black to black, 12 gauge. I have Sonos play 5 etc at home and they sound incredible hence why I pretty disappointed when testing these ceiling speakers on the floor. 

I have a customer with (3) Ports and (1) Amp. Over the weekend they had continuous dropouts making listening impossible. No issues since install and no new devices on the network. The last reboot of the Sonos hardware was 175 days ago. I have done the unplug Sonos units and reboot router and reset them to new to the set them back again multiple times with no luck. I also tried just using a single Sonos Port with the other Sonos products disconnected. Hoping someone else has history with this.I suspect a hardware failure because I battled (3) Ports with the same issue. Did the standard rebooting, restoring to new and setting up again multiple times. Typically audio would work from 1 hour to a day without dropouts and then start. Took (2) Ports out and same thing. After multiple trips customer decided to fold when I recommended the Russound Streamer which has been working perfectly for 8 months. His 34 zone system is (4) Russound MCA-88’s and he would not budge on using anything but Sono

The volume cannot be increased past 15 in one of my rooms that has its own amp and uses ceiling speakers.  When I try to increase the volume it automatically adjusts itself down.To avoid confusion, I have no arc or TV in room, not is any other amp in my house tied to this room.  It is a standalone amp.

Hi,I have 7 sonos speakers and 1 Amp. All are physically connected to an Ethernet port of my switch.All the Plays are in Disable Wifi mode but I can't disable the Wifi for the Sonos Amp, the option is grayed out.Any advice ? 

Having a party and switched off all of the speakers except one.  When I tried to then add the others back, they showed check marks in the app as if they were connected, but no music playing, and were grayed out.  Tried rebooting app, using another iPhone to control, using my MacBook to control.  Nothing.  Party had to continue with no music.  I spent a fortune installing speakers, turntable, soundbar, multiple amps.  Am soooo frustrated!

Have 4 Sonos ports as part of a media system wired to play throughout the house. Music Appears to playing from the Sonos app, yet no sound in the house. All ports and plugs have been checked and reset. They are green, so all appears properly connected. Any suggestions to fix?

Morning allI’m not sure if this is an extreme use case, but please hear me out: I have a turntable and streamer+DAC combination connected to a headphone/pre-amp analog-in, which in turn has analog outputs to a Sonos Port. This is fine for listening to either digital or analog sourced music through my Sonos speakers, wherever they may be.However, I also have a set of passive speakers connected to monobloc amps (1 amp per speaker, L&R) and I was wondering if I connected my monobloc’s to a Sonos Port (potentially one Port for each monobloc), could I in theory send an audio signal from the Sonos Port connected to my headphone/pre-amp, wirelessly to the Port’s connected to the monobloc’s, these Port’s acting as a preamplifier to the monobloc’s, thereby allowing my passive speakers to effectively be active speakers, but of somewhat higher quality than a Sonos smart speaker?I am of course presuming that the music signal is at least CD quality/lossless and not compressed and that the Sonos

My Sonos amp that I use to play my record deck keeps disappearing out of my system   I re connect after had re set then it shows but then goes again.  Any advice ? 

If I connect a DAC vía cable to an era 300, but I have 2 era 300 , how do I play música on both?

Gentlemen, Swallow your pride and restore the original version which worked well, before you ruin the reputation of the company you work for. Work again on the update and offer it to your customers when it has been fully tested, or resign!  Simples. Time to admit failure and leave it to others more competent. 

Hi,I have a Sonos amp connected to my TV via an Hdmi arc cable. When watching tv, the sonos amps always turn on and use the external speakers. Even if I change the audio output on my tv to tv speakers, it switch to external speakers after 2/3 seconds.It is due to the fact that Sonos amp cannot be turn off.  Is there a way to not use the external speakers when watching tv ?  

I have hr church bells that come on each hour and some rings are only 20 seconds. Etc and play for a whole minute since it only allows minutes. I it should be very easy to also add seconds. I know I must be the only one out of the 20 million users that ever have church bells that come in on the hour but it be very nice to be able to have it in seconds since all of my clocks alarm Bells come on for seconds not minutes