Hello. Problem with playing the Sonos connect amp. When you turn on playback, there is an instant sound and then disappears. As if the sound mute mode is turned on.
I can send you a video of the problem.
Answered
problem sonos connect amp
Best answer by Stanley_4
If you verified the wiring and speakers are good then calling Sonos support is the next step.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+24Sounds like it is overloaded and switching off the amp to protect itself. Check your speaker wiring for shorts etc.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
If you verified the wiring and speakers are good then calling Sonos support is the next step.
+18Could you post a picture of how you connected the Connect amp?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.