I have two amps connected you can play on both individually but cant link them to play together?
Amps
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Use the Group menu to have them play together.
Couple of possibilities, as what
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
I have done the update firmware is the same there is no VPN active called support no help from them so far😒
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