Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,089 Topics
  • 24,200 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3089 Topics

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N9EBJContributor I
asked in Amazon Alexa and Sonos

Multi Room Music Groups

I just got my Sonos system (Play Bar, Sub, and 2 Play 1s ) I set all of these up in the same room (Living Room). Living room appears as a device in my Alexia app, but I can not add it to an Alexia Multi Room Music group. Does anyone know why or how I can fix this? Thanks

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UKMedia
6 years ago
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ghothemContributor I
asked in Amazon Alexa and Sonos

List of Supported Alexa Skills

Where can I find a list of Alexa Skills supported by Sonos One? It's frustrating to go through the setup of skills only to find they are not supported. Thanks.

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A
6 years ago
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alant78Contributor I
asked in Amazon Alexa and Sonos

Sonos one Alexa app not available in Singapore?

Hi I just got the Sono one but the Voice command cannot be connected. Does it mean Alexa is not available in Singapore?

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h1lt0n
6 years ago
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divaesqContributor III
asked in Amazon Alexa and Sonos

Alexa/Audible and Sonos?

Just got the new Alexa integration working but where are the Audible Audiobooks???!!! This is my number one use case and been waiting for two years since Sonos broke the previous integration. Come on people!

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Chris
6 years ago
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RealMusicTrending Lyricist I
posted in Amazon Alexa and Sonos

Can't Repeat A Track Using Sonos App with Amazon Music Service, Discrepant Functions with Alexa & Sonos App???

I'm sure this has been asked a thousand times, but I can't find it under the search menu. I just got a Play:1 and in discovering more about just using the Sonos App, I was listening to a station that I have selected in Amazon Music. I wanted to repeat a track, but there was no was of doing so via the Sonos App. This does not make sense, especially if I heard a song a couple of minutes ago, and want to know what song it was, artist, etc. I can't figure a way to back up the app or look at play history. Now, you may be asking, why are you posting this in the Alexa section? Because, when I use Amazon Music through Alexa app or voice control, I cannot control the volume of my Play:1 with my iPhone. I guess that is an Amazon thing, but this too is foolish and creates a fragmented system. I have to go to Alexa app to back up a track or figure out who it was, and then I have to go to the Sonos app to control the volume of the speaker??? This can't be the way it is designed to be. I h

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Keith N
6 years ago
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GinoDotCom2Trending Lyricist I
posted in Amazon Alexa and Sonos

Amazon remote hard keys compatibility with Sonos

Hello, I bought a $30 Alexa remote over the weekend and this little guy is just great.. no more yelling across the room to control Sonos through Alexa. No more yelling across the room to control my home lights through Alexa :) While the voice activation sent from over the remote works great controlling Sonos, The remote has some hardkeys that unfortunately do not control Sonos. I would just LOVE if Sonos can work with the Alexa team to make the hard buttons active across the Sonos platform. Considering that Sonos never really had a remote control (except the original Sonos controller that went extinct), it would be super ideal to have a pause button, fast forward/skip or rewind and volume buttons all active on this cool little remote so when pressed Alexa will somehow know the commands are to control the active Sonos system that’s playing music. Please please won’t the Sonos team work with the Alexa team to implement this feature.. pretty please :)

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melvimbe
6 years ago
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FaustContributor I
asked in Amazon Alexa and Sonos

Using Alexa to access my library by voice command

I am a new user setting up a system for my father so he can using Alexa commands to listen to music stored on my mom's computer. (He's very computer-phobic). I can get Alexa to open up the music library and start playing at random, and from there to skip a track. But I can't get it to start playing a particular song or artist. Even more confusing, if I say, for example, "Alexa, play Warren Zevon," it will start playing Warren Zevon songs that are not in my library. I don't know where this music is coming from! I removed all streaming services. Help!

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bockersjv
6 years ago
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Ryan123Contributor I
posted in Amazon Alexa and Sonos

HOW TO USE MY ITUNES LIBRARY WITH THE NEW SONOS ONE ALEXA

HOW TO USE MY ITUNES LIBRARY WITH THE NEW SONOS ONE ALEXA - HELP :?

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1
6 years ago
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GoodgrooveContributor III
posted in Amazon Alexa and Sonos

Sonos zones ducking Alexa ....

Please please are we any closer to a resolution to this...I can't even remove a room from Alexa app as it's immediately automatically rediscovered ???

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Chris
6 years ago
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trevorwcContributor I
posted in Amazon Alexa and Sonos

Sonos one alexa voice app for australia

According to online messages re the availability of alexa voice control for sonos one in Australia it was stated the app should be released in Autumn. We are now into the middle of autumn but still no alexa app for sonos.:@

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N
6 years ago
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glazzContributor I
asked in Amazon Alexa and Sonos

play one alexa drop in

I am curious to know if alexa on the play one is able to do drop in. If it is not then when would it possibly be available? Thanks

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jgatie
6 years ago
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sonosedContributor I
posted in Amazon Alexa and Sonos

Sonos One doesn't recognize Discover weekly, or public playlists

Using the same voice commands on an Echo Dot works great, it'll play Discover Weekly, or any of my created playlists from Spotify. However using the same commands on a Sonos One, it "cannot find the playlist". Trying a variety of commands: Alexa play Discovery Weekly Alexa play Discovery Weekly from Spotify Alexa play Discovery Weekly playlist All return the same error through the Sonos one. Anyone else experiencing this or have a solve?

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Dom1da
6 years ago
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ParkhillContributor I
asked in Amazon Alexa and Sonos

Dropping Alexa service

We set up our new sonos with alexa a couple of months ago and she worked fine for about 2 weeks. Then voice services just completely stopped working. In the app, it looks like everything is still fine. So we disconnect Alexa and reconnect and it works fine. Again for about two weeks. This keeps happening over and over and it really frustrating. Any ideas?

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AjTrek1
6 years ago
thenekkidtruth
thenekkidtruthTrending Lyricist I
posted in Amazon Alexa and Sonos

Soundscape Skills Not Functioning

I call them "Soundscape Skills" - like "Relaxing Nature Sounds", "Ambient Sounds: Cricket Sounds", "Rain Sounds", etc. There's hundreds of them. On my Sonos One, perhaps only one in ten works properly. If a Soundscape Skill doesn't work properly, the symptom is that I hear nothing at all. Evidence seems to point to the fact that Alexa thinks that the Soundscape is playing, but nothing whatsoever is audible at any volume level. I tried dozens upon dozens of these late last night, and only found a handful which worked properly. Alexa otherwise seems to be performing perfectly well. I am working with Sonos tech support on this, but since the diagnostic reports look absolutely fine, it's difficult for support to troubleshoot this problem. My question is, am I the only one with this symptomatology?

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N
6 years ago
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joechrContributor II
asked in Amazon Alexa and Sonos

Sonos One w/ Spotify have to ask twice

I just updated to the newest version for my 3 Sonos Ones. I have changed my default music service to Spotify. When asking Alexa (Sonos One) to play a song it will not respond the first time and just stays silent. Do it a second time and it plays right away. Has anyone else experienced this?

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Keith N
6 years ago
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MakingtheleapContributor II
asked in Amazon Alexa and Sonos

Sonos Itunes and Alexa multi room capability

I've spent a few weeks trying to understand the capabilities of Sonos speakers - think I'm getting there. For a few years I've been using iMac/iTunes to Airplay music to 3 speakers around the house, but the arrival of an Echo dot and having signed up to Prime music (limited package) means I want to make more of this. Please could someone help to clarify my thoughts, concerns and fears... 1) Looking to buy 3 Sonos Ones & Playbase. (Likely the Echo Dot will be redundant, but feel it's worth buying the more recent 'Ones' than Play 1s.) 2) It sounds like I can still stream my iTunes library/ Playlists via the Sonos App. Presumably I could also control this from my iPhone/iPad as long as the Mac remains switched on? 3) Sounds like Airplay 2 is also on the way (including Playbase?). Not sure how this would necessarily improve things, although I've read about failings in the Sonos App when it comes to functionality but don't know what. Presumably I can still play songs, add a queue of so

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M
6 years ago
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sygyzyContributor I
posted in Amazon Alexa and Sonos

Ducking with Alexa on Sonos One lasts much longer than it takes for the request to be filled

I noticed about a month ago that my Sonos One, my bathroom started ducking (lowering volume for a command), much longer than was necessary. There are two main scenarios that I use Alexa with the Sonos One. In the first, I am just asking for weather or some short snippet of information. In this case, even if the Sonos One is in "listening" mode, it doesn't matter because I already received the weather report and and I've walked away. However, the second use case is much more annoying. If I ask Alexa to play a podcast or music, it starts playing immediately, but the volume is very reduced because the Sonos One is still waiting for a command. This lasts about 10 seconds, which means I miss the first part of my song or podcast. I know there are a lot of discussions about whole house ducking which I hadn't even thought about and doesn't currently bother me since we are rarely listening to whole house music. I am more upset about the experience on the Sonos One I am using.

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UKMedia
6 years ago
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spencer micheleContributor I
asked in Amazon Alexa and Sonos

Audible

I just returned my full Sonos system (10 speakers) because of Audible was not available.

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P
6 years ago
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rossco494Contributor I
asked in Amazon Alexa and Sonos

Alarms, Alexa Spot and Sonos One

Hi folks, sorry if this has already been answered elsewhere but I’m thinking about buying a Sonos One and am interested in finding out more about how it will integrate with an existing Echo Spot. For example, I currently set an alarm in the morning via the TuneIn skill on the Echo Spot, so I get woken up to the radio and it plays through the Echo Spot. If I want to play the radio through my current Sonos PLAY:1, then I have to stop the radio playing through the Echo Spot and then tell Alexa to play the radio (“Alexa play Radio 2 in the bedroom”). If I get a Sonos One then is it possible to do the same thing through the Sonos, or would I have to keep doing it through the Spot and have the radio playing through the Spot? Also I’m wondering if there’s any issue with commands, i.e. currently if I say “Alexa play some Bruce Springsteen in the kitchen” then it will shuffle songs on the Sonos PLAY:1 in the kitchen. What happens if I have a Sonos One in the same room as the Echo Spot n

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R
6 years ago
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DJNormandContributor I
asked in Amazon Alexa and Sonos

Sonos One Stereo Pair and Alexa

When I set up my two speaker, Alexa recognized the devices as "...Sonos One" and "...2nd Sonos One". When I created my stereo pair (which [i]dramatically [/i]improved the sound quality BTW), Alexa created a device for the pair called "Master Bedroom." Should I leave this as-is in my Alexa settings; or should I delete the Sonos One and 2nd Sonos One devices, leaving only the "Master Bedroom" paired device?

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Master T
6 years ago
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jameslewismitchellContributor I
asked in Amazon Alexa and Sonos

Linking Sonos play 3 to Amazon Alexa

Can you link a stand alone Sonos play 3 to Amazon Alexa?

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Keith N
6 years ago
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LlaouydosContributor I
asked in Amazon Alexa and Sonos

How do I use Alexa VOice Control to play Spotify with MY Sonos One

I cannot work out how to link all these devices so i can control Spotify with my voice using my Sonos One, does anyone have simple instructions on how to do this?

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S
6 years ago
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CarniecfcContributor I
asked in Amazon Alexa and Sonos

Alexa and two Spotify accounts

My wife and I have two separate Spotify accounts. Our Sonos apps have our own Spotify account on our own phones. We each have Alexa on our phones. We tend to control our Sonos with Alexa. Alexa will only play using my Spotify account - if I'm driving I can't listen to Spotify if the family are listening on Sonos even though my wife is there with her phone and account. How can I make Alexa/Sonos choose the Spotify account of the phone that's connected to the sage WiFi Is there anyway round this?

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Chris
6 years ago
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bgood0209Contributor I
asked in Amazon Alexa and Sonos

Voice Control Spotify via Alexa

Hi there I have two Sonos One, they are set up to my home WiFi and connected to Amazon Alexa and Spotify. The Spotify is lnked to the account, which is also Premium. It works when i play music via through the app, however, it doesnt recognise that spotify is linked when ask Alexa to play spotify music. What can I do to resolve this, as everything that i believe needs to be done to link Spotify, Sonos and Alexa has been done.

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jgatie
6 years ago
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mathkarenContributor I
posted in Amazon Alexa and Sonos

Sonos one Alexa new briefing only plays the first source

My set-up of sonos one and alexa sonos skill is fine. However, I found my flash briefing on sonos one only plays the first source on my media list (NPR in my case, never get a chance to move down to BBC news, and so on). I checked my alexa app, the location and time zone setting are correct for device "sonos one", but for my "phantom room"--bathroom, those fields are blank, and I was unable to change those fields on alexa app and alexa website. Called Echo customer service and they said I should contact sonos to resolve this issue. Can anyone help me with this?

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UKMedia
6 years ago
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