Amazon Alexa and Sonos

Ryan S or anyone who works at Sonos, its inconvenient to have to say “switch to tv” every time we want the Beam to play tv sound. Since the soundbar is first and foremost for Tv, can you default the Beam to automatically switch itself back to Tv mode after playing music? That would create a more seamless experience

I still have to use either, but here is the Stuff magazine take on this, from their review: "Finally, Alexa seems to be less responsive on the Sonos One, at least compared to the Echo, meaning you have to speak a little bit louder for it to hear you. Considering my Echo will sometimes pick up an unintended ‘Alexa’ reference while I’m chatting in another room, this probably isn’t as significant a shortcoming as it sounds. Read more at https://www.stuff.tv/sonos/one/review#RDh9IciKOQwAQ2K0.99 But something that is a concern that Sonos ought to look at, if what you say is more applicable.

As smart TVs are increasingly connected to Sonos, does Sonos have plans to develop an app for such TVs? If not all commande features, it would be great to leverage the family TV (or restaurant/ bar TV for that matter) to display at least the current track (jacket when available) as well as the playlist. I’m ready to trade Deezer/Spotify + Sonos for Google Play Music, but the Sonos team could consider a dangerous leapfrog in terms of visual experience. A smart TV app would also publicize the Sonos sound superiority in public places where sound and smart TVs coexist. (Apologies for not posting in the appropriate topic) ??

My new sonos one with alexa has no Alexa function. Went through all the back and forth set up with both app's. The speaker hears when I say Alexa and that's it. Never get a voice back saying ok or anything. Please help. Very disappointed.

Have recently set up Alexa with Sonos and it works OK, but if I ask Alexa to play an album (play album name, by band and where I want it played), it just plays (queues) the first song in the Album. None of the other songs in the album appear in the queue on the Sonos app. Do I need to word the question to Alexa in another format?

Hello, I have 2 Echo Dots that work fine on their own. I have a Sonos surround system downstairs, Play 1 upstairs. I've connected everything with the Alexa skill for Sonos. I've eliminated any naming conflicts. Using Amazon Unlimited works flawlessly for me, pushing the music to the Sonos room of my choice. However, using Tunein is another story. If I play tunein on the Echo Dot without pushing it to Sonos, it works fine (I listen to Tunein on the Echo Dot every day). When I try to play Tunein on one of the Sonos rooms, it says it's doing it, but no sound ever comes out of the speakers. As I said, Amazon Unlimited comes out of the Sonos speakers from the Echo Dot just fine, so the Alexa to Sonos connection is fine. This issue is limited to Tunein. All stations I try. Both of my Sonos room setups. Both Echo Dots being used as the source. Anyone have any idea how to get Tunein to work properly like Amazon Unlimited is working? I'd love to be listening to these radio stations

Loving the Alexa controlled TV on/off, but the only thing I still need my TV remote for is to change the HDMI source. Is there any way to do this via voice control, and if not is it being worked on?

Headspace is now supported on Sonos with Alexa but I am experiencing a bug where when I finish a meditation from a pack, it doesn't mark it as completed in the Headspace app. So the next day, it will play the same meditation again instead of the next one in the pack. I have to open the Headspace app and forward to the next one. Anybody else is experiencing this issue? I got in touch with Headspace support and they told me it was probably a problem with Sonos.

I have a sonos one, set up perfectly the first time then we had a WiFi account change and now will speak and say playing through Spotify or tune in radio but no sound come out??? I have re set speaker and still the same any help really greatful. I can play music manually through Spotify but not by voice.

I have 10 Sonos rooms in my home. I have multiple people living in my home. My daughter is the heaviest user of Alexa. With the Sonos skill enabled, every time she activates Alexa, all the active Sonos speakers go mute. I have found that I sometimes can not listen to a single song without 8 interruptions while listening on the other side of the house. Ever try watching a show while your child is listening to a different song via Alexa every 30 seconds? I understand there is no correlation between the Alexa device (Echo Dot) and the room it is located in. As a result, all the speakers go mute in the whole house. However, with the Sonos device that have Alexa built-in, why wouldn't it just mute these devices? Why does it still have to mute the entire house. I have invested heavily in Sonos over the years and have 17 Sonos devices. I am hesitant to invest in the 'latest' devices like Sonos One or Beam if they will cause a poor user experience. I'm assuming with the Alexa skill d

I have the beam and connected Fire Stick to my TCL TV. I updated the CEC on TV to recognize the Fire Stick, but I am unable to control Fire Stick with Alexa voice commands. I have Alexa app updated to my device (Sonos Beam). Can someone tell me what I am doing wrong. I believe controlling Fire Stick is doable through Alexa and the beam.

Hi Guys, I use Sonos for some years now and I'm very happy with them. Play:1's in some rooms (kitchen, hobby room, etc.) and a full surround setup in the living room (Playbar, Sub and two Play:1's). Using Echo dot and Alexa, the Sonos One seemed the perfect new investment. And so I pre-ordered a Play One and it arrived yesterday. Starting with using just one Play One as a separate speaker with Alexa was no problem, works perfectly (except Spotify, but that is a known issue). Just like using my Echo Dot. Pairing that Play One with one of my existing Play:1 speakers as a stereo pair, no go. So I went and bought me an extra Play One (yeah why not Sonos, you're welcome...). Pairing these two Play One's as a stereo pair worked fine, but Alexa was kind of confused when I ask something. Seemed like both speakers tried to listen and answer or something like that. So I unpaired them, removed Alexa from one of the One's and paired them up again and that seemed to do the trick

Hi, As part of trying to resolve issues I was having getting Alexa to play my flash briefing, I de-registered all my Sonos devices with Amazon. Unfortunately, Alexa now can't "discover" the devices with the Sonos smart home skill. I get the helpful message "There was an error discovering your devices". I've tried: - disabling/enabling the Sonos skill. - re-installing the Alexa app. - cycling the power on all sonos devices. Nothing works, my devices cannot be discovered and I can't control anything with Alexa. Control of the speakers through the Sonos app works as normal. Any help to get everything working would be much appreciated. Thanks!

We purchases an Echo about a year ago and it now sits about 10 feet from my new Sonos Beam. When I setup the Beam I didn't setup it up to use voice commands over the fear of having both devices responding to the same commands and it works fine but now I'm wondering if there's a way to have both devices work independently in the same room? I would like the Sonos to control my TV and my Echo to do everything else. Can this be done?

Simple question hopefully have a simple answer. I've been using Alexa with Sonos since the day it was released, previously if I start playing a playlist from the iPhone App, whether it be music from my NAS, or an Apple music playlist ... if I then say "Alexa pause music on kitchen", it pauses, but if I then say "Alexa resume music on kitchen", it starts playing either the last music requested through Alexa rather than resuming the actual last music being played. OR sometimes says, "Here's a station you might like from Amazon Music ... blah blah blah" .... This ISN'T how it used to work ... it's stopped at some point in the few months. Any ideas anyone ?

Good day, I wish to know if I will be able to do the following, it will decide whether I purchase this product or not. My wife and I have an Apple Music Family subscription, therefore, I want to know whether we would be able to simply say to Alexa, 'Alexa, play x Playlist from x account'. If I ahve to into an app and change the user each time, it's not worth the expense. Is this possible?

When will voice activation work in Denmark ?

Hello, I have an Amazon Echo Dot and tried to play music from my phone through bluetooth on it, which worked fine. Anything I played on my mobile would play on Echo Dot. If I add Sonos Play 1 speaker on Amazon Echo Dot, would I still be able to play anything on my mobile/laptop and the sound still coming out from Sonos? Mobile -> Bluetooth -> Amazon Echo Dot -> Sonos? This is for anything played on the mobile. Thanks!

Hey Everyone, I’m running the latest iOS app and firmware on my Sonos One’s. I noticed that sometimes Pandora’s thumbs up/down buttons are missing from the Sonos iOS app. I can still tell the Sono’s One’s Alexa to thumbs up/down, though. It seems that this happens when starting Pandora via Alexa and not via the Sonos app. Has anyone else noticed this?

I have purchased Sonos Beam and two Sonos Play:1. I have set up and registered the products on the Sonos account. I have set up Amazon Alexa on my laptop (using BlueStacks anroid app as our phones are not to latest spec). I can select and play music/Radio stations etc, and have surround sound from HDMI ARC from television. The lap top is wirless, so that implies that the wirless connection is working and also that the Play1 and Beam work. I have added the Sonos skill to the Amazon Alexa account, but when I try 'Add Device' a popup screen displays 'Discovery failed'. Please can anybody direct me to a step by step installation guide for the Sonos Beam with Alexa. Thanks

It won’t pause the TV, and it won’t pause music. If a song is playing and I say, ‘Alexa, pause’ she’ll either say she can’t or that she can’t find a device in my profile.

Hello, I asked Alexa to set a music alarm to a specific song with Spotify and she responded with “this feature is not currently supported on this device”. Is this a bug? Does anyone know how to fix it? Thanks in advance!!

My Sony KDL-40W2000 does not have ARC connection. When i use the adaptor cable to the optical connection on the Sky box things work fine until i turn the TV off - the sound from the TV continues through the Beam. Any ideas how to fix this.

Hey guys I'm looking at getting a couple of Sonos ones and a playbar. I currently have 2x Google homes in 2 different rooms. I plan on putting the play ones into different separate rooms also. I plan on keeping Google homes around until Sonos can take over with Google support. My question is, we often say to the Google home "hey Google, play blah blah on all devices". Then it will pay music on both Google homes in sync around the house. Will it also play on the play ones also? If so, would it Play on the playbar also? I can't seem to find the answer to this anywhere so hopefully someone in a similar position can help Thanks alot Andy

Every time I ask Alexa to control music in any fashion (start, stop, play, pause, skip, etc.) I get the reply “sorry, that device is online.” Ironically, the device in question is the Sonos One that is telling me it is offline itself. Every other command works, for example I have Lutron switches and Kasa plugs that work great. Any questions I ask Alexa get a proper response. It is just using the Sonos speaker with Alexa to play music through itself that is a problem. Does anyone know how to fix this? I’ve tried unplugging and restarting, unpairing the devices, uninstalling the Sonos skill on Alexa, switching wifi networks... nothing seems to work. Is it too much to ask for the products I purchase to work together as advertised?