Alexa on my Sonos Beam stopped working all of a sudden yesterday. If I try and request a song (or "what's in the news", etc.) Alexa responds "OK, now playing XXXX..." but then there is no sound.
The sound is turned up (it works if I go into the Sonos app and start a song from within there), but does not play when requested through Alexa. If I then go into my kitchen where I have an Amazon Echo and request a song it says that Amazon is streaming on another device.
It also wouldn't turn the TV on / off, saying that "Lounge TV is not available" - having switched both the TV and beam off overnight that is now working this morning, but still unable to play music, etc.
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Userlevel 7
+20
There is a European outage of Alexa since 8:00 BST this morning.
Thanks, but it was last night when it stopped working on my Beam, but was working fine on my Echo
Userlevel 7
+20
Okay, first step is Disable and then Enable the Sonos skill within the Alexa App.
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