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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,303 Topics
  • 25,224 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
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Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
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3303 Topics
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DoublegintonicContributor III
asked in Amazon Alexa and Sonos
SONOS 1+ Alexa TIME SETTING Local time

My new Sonos 1 insists on working 7 hours behind UK time - I have updated the app on phone to use UK GMT/set time for internet and timing shows was local time on iPhone but One/Alexa has USA time. How do I get Sonos 1 Alexa on local time?

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Ryan S
7 years ago
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deesforever1893Contributor I
asked in Amazon Alexa and Sonos
Sonos One compatible with Play 1 and Playbar ?

Will we be able to play music through the Sonos One and my existing Play 1's and Playbar I have seen a review somewhere saying they canno be paired

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controlav
7 years ago
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Special KContributor I
asked in Amazon Alexa and Sonos
Using Sonos for ALL Alexa Output

First of all, I love the new Alexa skills for SONOS. What I would like to have is the ability for SONOS to output 100% of Alexa's output; not just music. My SONOS setup includes a playbar, 2 one's and a sub. For example, if I say, "Hey Alexa, what time is it?", I'd like her response to come through SONOS system and not her speaker. Any suggestions?

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S
7 years ago
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matiaseTrending Lyricist I
posted in Amazon Alexa and Sonos
Seems Sonos/ Alexa integration is just in the corner..... Sonos layout terms for voice control -- from cnet

Seems Sonos/ Alexa integration is just in the corner..... https://www.cnet.com/news/sonos-lays-out-terms-for-voice-control-ahead-of-alexa-skill/

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7 years ago
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RandallScotContributor I
posted in Amazon Alexa and Sonos
Alexa and SonosOne

Does Sonos1 make my existing Amazon Alexa obsolete?

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P
7 years ago
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pluckyhd1Trending Lyricist I
posted in Amazon Alexa and Sonos
Sonos Play One dissapointments

I have to say I have been along time Sonos proponent and supporter. I have owned my sonos amps since 2006 long before we had touchscreen or speaker options. I have always touted their support and reliability. Calling the One an Alexa device is horrible advertising and beyond misleading. The One can't do half the stuff my alexa's can do. I have have another third party speaker with alexa built in that does more than sonos. I understand it's a "beta" product officially but you are selling this Beta at $200 a pop and advertising features that just aren't there. Seems to me the logical solution would to have been to partner with amazon and someone mount a dot at the top of the speaker and have internal line in connection to the sonos speaker. Here is my list of needs from top to bottom. 1. Get basic alexa support (news, sports, skills etc) how you don't have this first and foremost is shocking 2. Get Amazon to open up and accept this as an alexa device (not being able to add t

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P
7 years ago
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QuocContributor I
asked in Amazon Alexa and Sonos
Echo Dot not playing Amazon Music through Sonos

When I ask Alexa to play music it does it through the echo dot perfectly, however when I ask the same question but to play in my living room (name of my Sonos speaker) it says I have no music in my library? The problem is yes I have no music in my library, but I want it to steam music via Prime Music! So frustrating... The only way I can get the echo dot to stream music via Prime music is to say "play blah blah from Prime Music in my living room" which is long and tedious. And yes I have set my default music service to Prime Music! Where I am going wrong? Any help is much appreciated!

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Keith N
7 years ago
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Elizabeth_7Contributor I
asked in Amazon Alexa and Sonos
Alexa and multiple rooms

If I start music from Alexa in my Sonos 1 and ask to add kitchen or living room it will start but it starts a new, different station, on each speaker set. I’ve tried grouping them in the Alexa app too. Any suggestions? Diagnosis 8034377.

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jgatie
7 years ago
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ben russellContributor I
asked in Amazon Alexa and Sonos
Echo Dot Alexa unable to change music on Sonos Playbar, but works with Play 1, Play 3

Hi I just purchased an Echo Dot. I have named the sonos devices in my house as per the guidelines and can control them in all rooms except the playbar in the kitchen. When I say "Alexa" the music goes quiet in the kitchen (and presumably all rooms at present) so it is communicating correctly with the playbar, I can even ask it to stop the music. But if I say "play Radio 2 in the kitchen" alexa says "playing BBC Radio 2 from TuneIn On Kitchen" but nothing happens. Same with playing any music from the Amazon Prime service. It did actually work the first day I had the device, not sure what happened as everything is as it was before.

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7 years ago
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Rob_17Contributor I
asked in Amazon Alexa and Sonos
Sonos speaker names in Alexa

I’ve been able to successfully use Alexa (4 dots) to control Sonos (7 speakers) using sw v 8 since it’s release - it’s been flawless. The wheels came off yesterday when I installed 8.1. Today’s 8.1.1 hasn’t fixed it. Now stuck with single track playback from albums, refusal to play different rooms, etc. Tech Support supposedly looking at it :-( I’m wondering if I have an IP address issue, ie do the dots remember the IP address at speaker discovery or do they purely use the speaker name when handing the Alexa voice command across from the Amazon cloud to the Sonos cloud? The speakers have historically been on DHCP and have likely changed ip address at or around the time of the update and wonder if this is contributing to the issue? I’ve since allocated static up addresses to ensure a static/stable configuration. Related to this I notice references in these threads to “forgetting” speakers in the Alexa App /Amazon. I’d like to do this so I can ensure Alexa isnt holding onto old up

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UKMedia
7 years ago
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srssrsContributor I
asked in Amazon Alexa and Sonos
Using Alexa with Sonos Bridge?

I recently set up a Sonos bridge and have a single player (Play 3) set up properly. I have used the Play 3 without the bridge and Alexa worked fine. Not certain if this is an issue with the bridge or "Alexa". I can give Alexa a command and she says she is playing it but the Play 3 does not play. Anyone using a bridge with the echo dot? Any suggestions would be appreciated. Thank you.....Steve

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S
7 years ago
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GgKmContributor I
asked in Amazon Alexa and Sonos
using Alexa on sonos one - apple music

Hi, I very recently bought a sonos one and love it and the sound quality. Eventually will be getting the playbar. I use Apple Music and when I ask Alexa to move to the next song she keeps saying no music or something and only works with amazon music. How do I get Alexa to skip tracks and search my library for songs so I don't have to keep browsing through my phone / tablet? Many thanks. K

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Ryan S
7 years ago
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pauloaltoContributor I
asked in Amazon Alexa and Sonos
Sonos One Bugs

I've finished setting up my Sonos One in the Foyer location, but it doesn't work other than as a Play:1 or an Echo with no ability to play music unless I use the Sonos App. Steps: :"Alexa, what's the weather?" Actual/Expected: Successfully provides weather. Alexa, play Blondie in the Foyer. Actual: "I couldn't find anything called Foyer. To check device or group name go to settings in the Alexa app" Expected: Plays Blondie in the Sonos-defined Foyer. Also tried unsuccessfully with Sonos-defined Living Room and Master Bedroom which were long standing Sonos locations. Steps: "Alexa, ask Sonos to play Blondie" Actual: "Shuffling songs by Blondie on Ruth's Sonos One". No music plays, but it is clear Alexa knew where it should play it. Expected: Music plays on Sonos One which is assigned to the Foyer location in Sonos. Steps: "Alexa, play Blondie" Actual: "Shuffling songs by Blondie". No music plays. Expected: Music plays Steps: "Alexa, next song." Actual: I can chang

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Ryan S
7 years ago
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Douglas_17Contributor I
posted in Amazon Alexa and Sonos
Sonos ducking with Alexa integration works poorly with multiple Alexas and Multiple Sonos zones

Many people have talked about ducking and the use of line in, so I won't go into detail. Discussed here: https://en.community.sonos.com/amazon-alexa-and-sonos-229102/amazon-dot-and-play-5-line-in-going-quiet-when-replying-from-alexa-6791469/#post16150889 However, the ducking has other unintended consequences. As a household with multiple Alexas and multiple Sonos zones: 1) Any utterance to Alexa anywhere in the home ducks Sonos playback 2) Sonos playback is ducked even if it was not originated via Alexa While I enjoyed the integration, the "cross-talk" interference makes the current implementation unusable. I hope the GA version sorts this out.

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H
7 years ago
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FitnessmentorAvid Contributor I
asked in Amazon Alexa and Sonos
Resuming music after executing a command (Echo Dot connected to Play 5)

If I am playing music using Pandora, then ask Alexa to add something to a Shopping List, the music stops but never resumes. I have to then ask Alexa to start music again. Seems like music should simply get quieter as I'm talking to Alexa, and then resume previous volume after command is executed.

217011
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7 years ago
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bemplummerContributor I
asked in Amazon Alexa and Sonos
how to get the echo to play through the sonos speakers

Hi I have a black and a white sonos and have now purchased 2 echo dot - but I am wondering how do I get the music from the echo to play through the speakers of my sonos - do I need another lead or is it done via the Alexa app? thanks

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7 years ago
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LWELDONContributor I
asked in Amazon Alexa and Sonos
Sonos One Windows App

Is the Windows App capable of setting up a new Sonos One?

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L
7 years ago
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wyslowionyContributor I
asked in Amazon Alexa and Sonos
Calling using Play1 Alexa

Does anybody know if free calling feature is supported in new Sonos One with built-in Alexa?

13203
Ryan S
7 years ago