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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,223 Topics
  • 24,766 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3223 Topics
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jjrharperukContributor I
asked in Amazon Alexa and Sonos
Play:1 Not Discovered

I am almost giving up with this Sonos & Alexa integration. I have a Play:1 device which I am trying to link up with Alexa. The Alexa app on Android is the most recent, the Sonos app on Android and the Windows desktop are the most recent. Also the software on the Play:1 is up-to-date (checked on the Android app and Desktop app). I can add the Skill on either the App or through a web browser (Chrome) on the desktop - I have signed into my Sonos account, authorised, then signed into the Amazon account (goes to Amazon.com not .co.uk??). This seems to work without a hitch every single time I have tried it (I have lost count now...). The problem comes when I try to discover devices the message "There was an error discovering your devices" flashes up and has done so every single time I have re-added the Skill which is now driving me insane!! I have even reset the Play:1 and re-installed all the apps numerous times but still cannot get Alexa to discover the Play:1. Stuck!

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6 years ago
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RoloContributor I
asked in Amazon Alexa and Sonos
Sonos/Alexa in multi-room situation

I am having difficulty getting Alexa to respond to audio requests for her to play music over Sonos in several rooms at the same time. She only seems to be able to cope with one room. Anyone else experienced this?

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6 years ago
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LozbozChromatic Producer I
posted in Amazon Alexa and Sonos
Sonos One Reviews are starting to appear... 'Good hardware.. buggy software'. What a surprise !!

The first few reviews of the Sonos One are emerging. https://www.engadget.com/2017/10/18/sonos-one-review/ [i]Unfortunately, there were a few times I ran into some strange and frustrating bugs -- the speaker wasn't recognizing that it was playing music, so "pause" or "next track" requests didn't work. Amazon Music also occasionally got confused and told me it was playing on another device so it couldn't play on the speaker I asked for.[/i] https://www.theverge.com/circuitbreaker/2017/10/18/16490866/sonos-one-speaker-review-alexa [i]The process of enabling Alexa was a different matter and left me, a tech reviewer, feeling pretty stupid. Alexa could answer general questions and control my smart lights just fine within minutes, but would give me a “Something went wrong” error when I asked for music (or podcasts) with voice commands.[/i] https://www.wired.com/story/review-sonos-one/ [i]Once you get things humming, the limitations of the voice controls become clear pret

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6 years ago
MadMonkey71
MadMonkey71Contributor II
asked in Amazon Alexa and Sonos
SONOS One play Deezer?

Will Sonos One play my Deezer songs / playlists? Assume this would then work with my groups...

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MikeV
6 years ago
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JohnWDContributor I
asked in Amazon Alexa and Sonos
Sonos One Alexa trigger word

My shiny Sonos One arrived today and it all setup fine but for my Echo devices I use the trigger word “Echo”. However, I can’t see anywhere in the Alexa setup to change the trigger word to “Echo”. Am I doing something silly?

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6 years ago
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duncan3dcContributor I
posted in Amazon Alexa and Sonos
Device/Room name clashes

If your Echo devices are named the same as your Sonos devices then you won't be able to use the Sonos devices. For example I had a Doc called "Bedroom", and the app would not discover my Sonos speaker called "Bedroom". I think the Alexa App should provide some indication of this, or maybe a warning during discovery

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6 years ago
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User402406Trending Lyricist I
posted in Amazon Alexa and Sonos
More trouble than it’s with so far

Alexa update has made my sonos worse

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6 years ago
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nikfulContributor I
asked in Amazon Alexa and Sonos
Group volume control

I have three zones in my house. Kitchen, den, and living room. When we listen to music which is 80% of our use, the 3 zones are always in a group. The only time they are not grouped is when we watch TV in the living room. When grouped I have the volume of each zone balanced for constant sound throughout the house. Reading through the Alexa commands it appears that when a I want raise or lower the volume of my whole house music group I will have to command each zone individually.? I believe that you cannot group or ungroup zones via Alexa, but not having a master volume control for a group seems like a major oversight.

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6 years ago
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marycul22Contributor I
asked in Amazon Alexa and Sonos
No music coming from alexa

I added my new sonos one and alexa - i've enabled skills - when i ask it to play music, it says it is going to ... then nothing happens... help :)

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6 years ago
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User455494Contributor I
asked in Amazon Alexa and Sonos
Music will not play via Sonos, only Echo Dot

Hi, I have a number of play 1 speakers in 5 rooms and in each one I also have an echo dot. I have linked the account successfully and can discover the Sonos speakers in Alexa app. The speakers are named with the room and the dots named [room name] echo dot. However when I say "Alexa play radio 1 in [room name]" it always plays via the echo dot, not sonos. How can I make it always play via Sonos?

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Airgetlam
6 years ago
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russell22Contributor I
asked in Amazon Alexa and Sonos
Alexa - sonos Setup

I have successfully logged in and linked both my Amazon account and Sonos account, added the Sonos skill to Alexa. Aleax wont discover any of my Sonos speakers .. just says there has been an error discovering your devices

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6 years ago
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DiverHPTrending Lyricist I
asked in Amazon Alexa and Sonos
Sonos One - Alexa Setup for the UK

After a bit of playing around, I managed to setup my new Sonos One to be part of both my current Sonos system as well as Alexa (I already have several Amazon Alexa devices). Much of the setup needs to be done in the Amazon Alexa App for things like TimeZone, Location, Metric Units etc. There are still a couple of things that it'd be good to see if it's possible to fix... 1) All the other Alexa-enabled devices have the same British accented voice. The Sonos One has a North American accent. Can this be changed ? 2) Asking Alexa to play things (and other requests) is noticeably slower on the Sonos One than my other Echo and Echo Dots. Is there a difference in how or where the speech is processed ?

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6 years ago
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TerrierLContributor I
asked in Amazon Alexa and Sonos
Sonos One NAS Integration

Will the new Sonos One stream music directly from a NAS device on the same network?

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6 years ago
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bruce1Avid Contributor I
posted in Amazon Alexa and Sonos
Sonos one

Could anyone answer this, if you have the Sonos one can you ask it to play music on a play 5 for example, I have set up the Sonos skill in Alexa , I suppose my question does Alexa on Sonos one control only that Sonos one or can you ask it to play music on a different not Sonos one device Thanks Bruce

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Stuart_W
6 years ago
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bemplummerContributor I
posted in Amazon Alexa and Sonos
Plays one song on Sonos when I ask Alexa to play music -then stops

so now I have both echo dots playing through both my sonos - one in bedroom and one in kitchen - however when I ask Alexa - play rock music on bedroom - one song gets played then the music stops - when I say Alexa pause music - Alexa skip to next song - the volume goes down (ducking) then after a few seconds goes up again - it only plays one song :? and then stops? any idea what I am doing wrong on setup? thanks :?:?:?:?

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6 years ago
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ryteeeContributor I
asked in Amazon Alexa and Sonos
Set up Sonos One with Alexa

I've followed the set up connected both accounts as described, alexa responds to questions but when i ask to play music/radio etc she says its playing but no sound. i've also found she thinks shes in USA even though i've set all the devices to europe/london summer time.

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6 years ago
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jonnypolite1Contributor I
asked in Amazon Alexa and Sonos
New Sonos One with Alexa: Can it pair with an existing Play: 1?

If I buy a new Sonos 1 with Alexa capability/mic, will it be able to pair with my Sonos 1 without Alexa for stereo?

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6 years ago
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JohnssonsTrending Lyricist I
posted in Amazon Alexa and Sonos
Sonos alexa integration

I updated my connect amp and activated alexa integration (echo dot in my case). Now, according to https://sonos.custhelp.com/app/answers/detail/a_id/4158/~/amazon-alexa-and-sonos it is only able to play music (and of course spotify is not included) through the sonos device? So they spend more than a year to develop a skill that just allows it to play music but not let sonos work as a remote speaker?

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6 years ago
testcard
testcardProdigy I
posted in Amazon Alexa and Sonos
Sonos offering $25 off coupon for Echo Dots

According to this story, Sonos will be sending all its customers a unique code for $25 off an Amazon Echo Dot. UK, US and Germany only. https://www.theverge.com/2017/10/17/16489516/sonos-25-dollar-coupon-amazon-echo-dot-sale

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7 years ago
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coltaboyoneContributor I
asked in Amazon Alexa and Sonos
Featured Music services and Alexa.

I understand that Alexa will play music from several music services including Amazon Music and named streaming stations but will it play all existing music from my Sonos Music Library which has not necessarily been gathered from these named services?

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7 years ago
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ulischultzContributor I
posted in Amazon Alexa and Sonos
Alexa and Sonos setup sucessfully but not playing music

I setup the new alexa skill for sonos and alexa understands my commands correctly. I replys correctly, that the e.g. tunein program is played on a specific sonos device. However, the music just does not play. Also if I speak a command to stop playing music on a sonos device, it just does not stop it.

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7 years ago
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mjavadiContributor I
asked in Amazon Alexa and Sonos
Music stopped playing via Alex after updating Players on 10/20.

I had the Sonos skill added and it was working for the most part. Playing my Pandora on the each player via Alex voice control. and I could see in the Sonos app the art of the current playing song. I updated the players and although Alexa says it is playing the music in the right location/device, I don't hear any music and the Sonos App on the iphone does not show that it is playing anything. The iOS sonos app is also up to date. I use an Echo Dot.

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7 years ago
MandGJH
MandGJHContributor III
asked in Amazon Alexa and Sonos
Alexa will not play to recognised sonos group

I have a Sonos PlayBase and 2 Sonos 1 speakers set up as a surround sound system and I have successfully used my Alexa Dot through my Sonos speakers. However, today I renamed my Sonos Group, told Alexa to forget the old Group and discovered the new Group. The new Group shows up on the Alexa app but when asked to play music through the new Group Alexa tells me it is off-line. It is not off-line as I am able to use the Sonos with all other applications. When I look at the Sonos device on the Alexa app I am told "oops something went wrong, please try again" Help please, how can I sort this?

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MandGJH
7 years ago
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rtaltonContributor III
posted in Amazon Alexa and Sonos
First impressions getting Alexa on Echo Dot to work with Sonos

Used the Sonos coupon to get a Dot for half price. :D Set up and tried the Dot last night for a short period. This is what happened; hope it's useful to others. TL;DR --- There appears to be some significant bugs in the software... It will work, but [b]Buyer beware[/b]! My Sonos setup: Two Play:5s One Sonos Sub Sonos/Alexa/Amazon Music apps are on a Galaxy S7 cell phone. I use Amazon Music (NOT their Unlimited service). I mainly use Spotify but my understanding is that doesn't currently work with Dot/Sonos. SETUP Problem 1) While doing the Dot setup, set up failed and must be restarted when I multi-tasked (two windows open side-by-side) the Alexa app and the Gallery (pictures) app. I wanted to see a photo I took of my wifi router's label to easily read the wifi password. Bad move. Alexa stopped responding and I had to press the "action" button for 5 seconds to start the setup process over. So much for multi-tasking. I wrote my wifi password down on paper and continued.

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7 years ago
Bazzeref
BazzerefContributor I
asked in Amazon Alexa and Sonos
iPad Music on Sonos via Alexa

Will l be able to play the music I have saved on my iPad via Echo dot on Sonos

8072
K
7 years ago
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