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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,245 Topics
  • 24,870 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3245 Topics
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sunchasers64Contributor I
asked in Amazon Alexa and Sonos
Going back to TV sound through Alexa

Is there a way to tell the Sonos One Alexa to stop playing music and go back to the TV sound? I just purchased 2 Play Ones and loving them so far! I have been able to tell Alexa to stop playing the music, but do I always have to go back to the Sonos app to get sound through my TV again? I have the Playbar, Sub, and 2 Ones.

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UKMedia
6 years ago
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omar shahineContributor I
asked in Amazon Alexa and Sonos
Using Sonos One with multiple Spotify accounts

I can't figure out what determines which Spotify account is used when telling the Sonos One to play music on Spotify? Is it what was last used in the Sonos App? For that controller or something else? Or is it what the default service is set as in Alexa?

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UKMedia
6 years ago
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shadybeeTrending Lyricist I
posted in Amazon Alexa and Sonos
Sonos One feedback

So... Apart from not being able to get flash briefings, set an alarm or a timer, unable to change the wake word from "Alexa" and having to say "Alexa" five times for it to respond (I think she is sleepy), and apart from the fact it thinks I am in Seattle when I ask what the weather is like.... I kinda like it so far... Give the programmers some overtime... And fire the person who decided that putting the activity LED on the top of the device was a good idea. :o) *** Alarms not working as Date and Time not set in Alexa App.. All OK now***

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6 years ago
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DanRContributor I
asked in Amazon Alexa and Sonos
One/Alex + NAS library + Spotify + TuneIn - How?

Our existing Play1, Play5, and Bridge happily play our music library from an NAS drive attached to our airport wifi box and router. Spotify and TuneIn work too. Now we've added a One with Alexa for the kitchen to use voice control to switch between our three "sources" of music, but cannot figure out how to add the NAS as an input. We've been through the setup, updated all versions of the Sonos App updated the Sonos software, installed the Alexa app and been through the setup steps. Is this just not possible? Each version of the sonos app (mac, iOS) stores the path/credential info for our NAS. I'm no engineer, but couldn't that be stored in my Sonos account (which the One/Alexa is already linked to) so the One/Alexa could look it up and play our music library from it? Thanks!

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6 years ago
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TheGadgeContributor I
asked in Amazon Alexa and Sonos
Repeatedly enabling skill does nothing....????

I've got 6 echos.. with any of them I can't enable the skill.. Well, I say that.. I've clicked enable, logged into Sonos and logged into Amazon and authorised, and bam.. Nothing.. just the alexa app opens at homepage. I then go into devices or skills... No sonos devices, no sonos skill! I've clicked voice services in sonos app and I end up in this constant LOOP of enabling it's ridiculous!! I've run discovery by voice and app, nothing. All firmware bang up to date as of even today's update. Could someone please save my sanity to just play some fekkin music through alexa!

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UKMedia
6 years ago
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MahargContributor I
asked in Amazon Alexa and Sonos
Alexa Amazon Music Sonos problem

I have Amazon Dot connected to my Sonos Playbar and pair of Play 1's. I have an Amazon music account. Normally I can ask Alexa to play, for example, Roxy Music on Living Room and it will play through my Sonos. Today if I ask the same Alexa says it cannot find music by Roxy Music. If I ask it to play Roxy Music without saying on Living Room it will play through the Dot with no problem!.. Odd thing is that if I ask Alexa to play Radio 1 on living room then it works fine? Everything was working perfectly yesterday... Any ideas?? Thanks in advance

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UKMedia
6 years ago
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thelaziesContributor I
asked in Amazon Alexa and Sonos
Controlling Sonos/Spotify through Smartthings w/ Alexa

So I have finally everything set up the way I want it, walk in the house and say ONE command to Alexa, and everything turns on (Smart plugs, My Routine in Smartthings that turns on music in the living room through my Sonos + hue lights and I set up a group in Alexa to also turn on my smart plugs (patio lights, xmas tree, other non-hue lights) + scenes for the hue lights. So, everything is good but I want to know if there is anyway where I can set a specific song to play in this scene/group/routine situation I have going on??? I have seen quite a few things discussed here about how Smartthings has basically killed the integration it used to have with Sonos but I've also seen people recently saying they DO have there Sonos integrated with Smartthings so I just wanted to ask the question. I apologize in advance if I'm not using the right terms or am just being stupid but I'm stumped at this point. If someone could please tell me how I can control my music/sonos in more ways th

19891
UKMedia
6 years ago
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Clinical PrecisionProminent Collaborator I
asked in Amazon Alexa and Sonos
Room disappeared

A strange thing happened last night. Put my two kids to bed and one started music on her Play1 (they like to fall asleep to music). This was done in the normal manner using the app. Music played as expected. The other daughter then asked for some Xmas tunes, so searched and started playing a Xmas album from our music library, again in the normal way using the app. The Xmas music was a bit loud so tried to turn it down using the iPad physical buttons. The volume indicator in the Sonos app moved as expected but no change was actually made to the volume of the music coming from the speaker. I tried a few times with no effect. The app then locked up and was not responding to anything at all. The Xmas music then stopped on its own. I decided to close the app down (double click home button and swipe up as usual on iPad) and try again. When I reopened the app the room had completely disappeared from room list. It was also not listed on My Sonos system in settings. This had no effect on my oth

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UKMedia
6 years ago
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joebagContributor I
asked in Amazon Alexa and Sonos
Sonos One Alexa not as good as Echo

Sonos One Alexa does not work as well as Echo Dot -- does not respond as quickly and sometimes not as accurate -- anyone see this behavior?

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UKMedia
6 years ago
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Stubbsy747Contributor II
asked in Amazon Alexa and Sonos
Frustrating start to Sonos skill for Alexa on the new Sonos One

Have got my new Sonos One but set up was super challenging and I cannot get the Sonos Alexa Skill to work. I can get Alexa to "play jazz in the kitchen" but cannot get her to "Play Adele". If I search for Adele through Amazon Music on Sonos Controller all works perfectly but if I ask Alex to "play Adele" she tells me "Your Amazon Music Marketplace is not configured correctly for this device"......GRRRRR super frustrating!!!

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UKMedia
6 years ago
Peyton
PeytonContributor I
asked in Amazon Alexa and Sonos
Stop / Mute Command not working with Alexa

When I say "Alexa, mute [room name]," the volume goes down for about 2 seconds, then switches back to full volume. Same result if I say "Alexa, stop [room name]." It won't maintain the command more than a fleeting moment. Is my syntax wrong? Anyone have a solution?

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UKMedia
6 years ago
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NV8593Contributor I
asked in Amazon Alexa and Sonos
Sonos Play 1 + Echo Dot (bluetooth)

I have recently purchased a Sonos Play 1 and I was wondering how to bluetooth enable it? If I buy an Echo dot and pair it with my Play 1, when I play movies on my laptop will it come out of the Echo dot speakers or my Sonos speakers? i.e. can I use the Echo dot's bluetooth to piggyback onto my Sonos and make it bluetooth enabled? Thanks

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UKMedia
6 years ago
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ianmAvid Contributor I
posted in Amazon Alexa and Sonos
Seriously disappointed with play 1

Just wanted to say how disappointed i am with the play 1 and so called alexa integration. After all the hype about this new "smart" speaker and how its going to change the game, i bought one on release day even though i have a number of speakers already. Now, i consider the play 1 as poor, no, the play 1 is good, alexa is poor. No napster integration. No playing of local media files. No facility to call other alexa users. No alarms. No reminders. News flashes dont work. Alexa chirps when watching tv too many times. Alexa can tell me what the weather is like though, just in case i cant turn my head and look out of the window. Really poor show from sonos here and what makes it worse is the lack of support giving hard dates when integration for more services is going to occur.

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UKMedia
6 years ago
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jman2017Contributor I
asked in Amazon Alexa and Sonos
integration of non sonos speakers

hello, i have a surround system from a pioneer speaker and a bose soundtouch30 i love but want to fill the rest of the rooms up with sonos...is tehre way to intergreat so when i say alexa play a song they will all turn on in sync even the non sonos???

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UKMedia
6 years ago
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RyanMoore_1Contributor I
asked in Amazon Alexa and Sonos
Standard VS. Boost Setup with Alexa (and SmartThings)

So I have my Sonos network setup as standard with all Sonos devices on my wifi network. It's integrated well with SmartThings and Alexa controls. But I've been thinking about switching to the BOOST network to free up some wifi slowness. I can't find anything saying whether a BOOST setup will or will not work with Alexa and/or SmartThings. Can anyone clarify this? Thanks!

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fireheadman
6 years ago
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duckyducky2Contributor I
asked in Amazon Alexa and Sonos
How to pair Sonos One with iPhone through bluetooth

After I set up Alexa through my iPhone, how can I pair it with my phone, so I can play music on my phone through Sonos One?

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6 years ago
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KusasiContributor I
asked in Amazon Alexa and Sonos
Cannot use Alexa to play Spotify on Sonos at all

We've got 4 x Sonos Play:1s dotted throughout the house - usually all grouped together. We bought a couple of the Echo Dots under the recent offer, and have subsequently signed up for a trial Spotify account (having previously been using Deezer as our main streaming service). However, we can't get Spotify to play via Sonos at all (had a little success when we first bought the dots a couple of weeks ago but nothing regular and nothing at all now). So how can I do it? I've made sure that Spotify is the default music app, I've deregistered and reregistered the Sonos skill in the Alexa app to no avail. If I ask Alexa to play something without specifying the room she'll play it on the Echo with no issues (and tells me that she's playing from Spotify). But if I ask her to play something in a certain room (i.e. on a Sonos speaker) she just says 'Sorry - something went wrong'. Please tell me what I'm doing wrong! It's driving me crazy and we need to make a decision whether we carry

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6 years ago
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davidmonkContributor I
posted in Amazon Alexa and Sonos
Sonus One vs New Echo Plus

To start an Alexa/Sonus home system which should I purchase as the hub - the new Echo Plus or the Sonus One?

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6 years ago
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KojackContributor I
posted in Amazon Alexa and Sonos
Sonos Surround sound problem

I have a sono soundbar and 2 play ones in my front room setup to listen to surround sound movies, this works perfect.. But my sound bar and tv mains lead is behind the flat screan on a Wi-fi switch so this all turns off together witch means the rear play ones can’t be used at all for music because of the way Sonos is setup in this format the play ones need to connect to the soundbar to play any sound. Now my question is if I replace the play ones with the new play ones with Alexa built in would I beable to have them setup the same and would they play without the sound bar

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6 years ago
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JasonFContributor I
asked in Amazon Alexa and Sonos
Is there hope for integration with Google Play Music?

Originally I had envisioned that the integration of Alexa and Sonos would have Alexa handle the voice commands while Sonos would do the work integrating with your music services. Because Sonos is music service agnostic I had hope that they would support Google Play Music. But now, if I'm understanding, Alexa is handling the voice commands AND integration and the Sonos speaker is essentially just acting like a speaker. in other words, it would be up to Amazon to create the Google Play Music integration. I have much less confidence that Amazon will let Google play in their pool. Can anybody offer clarity on who is doing what and whether competitor services (specifically Google Play) are likely to be integrated?

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jgatie
6 years ago
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LynnHContributor II
asked in Amazon Alexa and Sonos
Using Alexa to open Amazon Prime music

I am in my husband's Amazon Prime 'household' (effectively the account members) and I can see and access both Amazon music and Prime music from the Sonos controller app. However Alexa will not give me access to either Amazon music or prime yet both are streaming sources. What am I doing wrong?

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6 years ago
DVanO
DVanOContributor I
asked in Amazon Alexa and Sonos
Does Sonos intend to allow Alexa to access my local/itunes library?

There's a lot of "not currently available" and "this is still a beta release" posted on this subject. But what I want to know is, WILL Alexa ultimately be able to access my LOCAL music library? I mean, is Sonos and Google actively working on this feature? Please throw us a bone...We're still out there you know -- That is, Sonos' original customers. Not everyone gets all their music from Spotify, Pandora etc. When we all first heard about the Alexa integration, we got excited with the thought of accessing our personal music libraries via voice commands. Understanding the technology challenges at hand, we just want to know if this is ultimately still a goal. Won't even hold you to it if the tech hurdles prove too great to overcome. Thank You!

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6 years ago
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wallygeevaContributor I
asked in Amazon Alexa and Sonos
Flash briefing plays only first source in my list

On my echo's, flash briefing cycles through BBC, NPR, NewYorkTimes,CNN,Daily202 and others. When I say "what is my flash briefing" or "what's new" to my Sonos, I get only the first item in my sequence...BBC. Then it thinks it is done. Does Sonos support of flash briefing allow more than one source? Or am I having a problem other Sonos One users aren't seeing?

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Keith N
6 years ago
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Kaspian23Contributor I
asked in Amazon Alexa and Sonos
Saying Alexa Twice

I realize Alexa is still "public beta," but I wanted to share my experience. When getting the Sonos One's attention after not using it for a while I find I have to say "Alexa" twice. Once I've given it a command, I only have to say "Alexa" once for it to respond. Several commands in a row are responded to immediately. Leaving the room and coming back some time later, I have to say "Alexa" twice to get its attention again. Is anyone else experiencing this?

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6 years ago
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justy dustyAvid Contributor I
posted in Amazon Alexa and Sonos
Can you use Alexa to set an alarm on sonos app

I use sonos to wake me up with the radio, can Alexa set an alarm on the sonos app for me? Not got Alexa yet so was just wondering.

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6 years ago
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