Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,073 Topics
  • 24,125 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3073 Topics

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laurenellContributor I
asked in Amazon Alexa and Sonos

Sonos One will not connect with Amazon Prime

I can't get the Songs One to play amazon music (all other amazon devices play it fine) - I've gone through the routine several times - reinstall, reset etc. Every time Sonos One tells me that I could sign up for a trial account of amazon unlimited ( I already subscribe) - so finally I said yes and it's working - I have no idea who Sonos One or Amazon... thinks I am..

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L
6 years ago
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diannenContributor I
posted in Amazon Alexa and Sonos

Sonos and Alexa - My Library

Excited to receive notification that I can now play Sonos from Alexa. After updating Sonos and Adding the skill to Alexa - Alexa 'can not find any music in My Music Library' I have also linked my Speakers with are all PLAY3. What have I missed

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jgatie
6 years ago
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ScoobychiefContributor III
asked in Amazon Alexa and Sonos

Alexa not playing either radio or amazon music unlimited question please answer someone

i have a trail for amazon music unlimited and sat night it was working fine, sunday morning i asked alexa to play radio and she replied here is something you might like but no music or radio playing. also asked for various artist and tracks and still no music playing.. anybody know why this is happening on a new sonos one. if their is a remedy please reply with full discription of how its done please absolute newbie to all this. its driving me mad, although music is working fine from other devices, just amazon unlimited music, but it was working, my subscription doesnt finish until 27nov..

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jgatie
6 years ago
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DCSippTrending Lyricist I
asked in Amazon Alexa and Sonos

Microphone sensitivity

My new Sonos one is exactly where my dot used to sit. The Sonos doesn’t hear my calls as well as the dot did and the chime volume is low. I’ve looked for adjustments but haven’t seen any. What can we do to adjust sensitivity?

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S
6 years ago
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stevegrContributor I
asked in Amazon Alexa and Sonos

Online devices greyed out in Alexa Voice setup

Alexa app - Your Voice setup - cannot select devices. They show as online (both as the '5.1' group and the two Sonos Ones individually) but they are greyed out and I cannot select the device to continue the process. Anybody run into this and solve it?

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Master T
6 years ago
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f0zContributor I
asked in Amazon Alexa and Sonos

Echo Dot and Sonos Play 1

I have successfully (I think) paired the echo dot with Sonos - added the skill and Sonos appears in list of devices. However when I try to play via Alex nothing happens - example if I say "alexa play tunein on bedroom" - alex repeats the command but no sound comes out. Apologies if this is already asked but does anyone have any advice or troubleshooting steps to resolve the issue ?

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UKMedia
6 years ago
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David ChanceContributor I
asked in Amazon Alexa and Sonos

Will Alexa Timers and Alarms go off if I have something playing from Sonos app?

I know on my Dots if I'm playing music or a Tune-in station and have a timer set, the timer will sound even if the music is still on. I'm just being sure this will work on the Sonos One if I have something playing direct from the Sonos app, say music from my NAS? Also wondering if I have the same level of control over the volume of timers and alarms as I do with a regular Dot, such as separate volume control for them? Thanks for reading.

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O
6 years ago
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ouman28Contributor I
asked in Amazon Alexa and Sonos

Alexa and Sonos - "Drop In" Features

I know other 3rd Party hardware devices (i.e. EchoBee 4) that have Alexa built in do not offer all of the same features as a true Amazon/Alexa Device. Does the Sonos-Alexa have the "Drop In" feature, where Alexa acts like a home intercom system?

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I
6 years ago
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Alan_63Trending Lyricist I
asked in Amazon Alexa and Sonos

Alexa and Sonos using Tune In

When I use a voice command to play Radio 4 though Tune In Radio the sound comes through the Alexa speaker. How do I get it to come through the Sonos speakers by default?

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MikeV
6 years ago
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SandyJContributor I
asked in Amazon Alexa and Sonos

Sonos One

I have set up my Sonos One. I have 5 Sonos 1's, a playbar, subwoofer, and sonos 5. I have 2 sonos one's, playbar and woofer grouped in the family room for surround sound. I ask Sonos one to play classical music in the Master Bedroom and Alexa responds, Playing classical music in the master bedroom, however, it is playing everywhere!

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jgatie
6 years ago
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Herb71Contributor I
posted in Amazon Alexa and Sonos

How to Mute Amazon Echo Dot

I have connect my echo dot to Sonos (2 x play 1). The music plays through the 2 speakers and I can control from alexa, however the music continues to play also through the echo dot, but slightly out of phase giving an echo (no pun intended). If I mute the speaker on the dot, I cant hear alexa? How do I stop music playing through the dot, when playing though the Sonos speakers? I am sure there is a setting somewhere, but I can't find it.

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B
6 years ago
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daldersonContributor I
asked in Amazon Alexa and Sonos

Using echo dot to stream iphone on sonos one

I'm about to take my Sonos One back as it's not working how I want, unless anyone can help connect an echo dot to a sonos one. I mostly use my Echo to turn on lights and wake me up. This is great. I also want a better speaker to play music/podcasts on. When I come home half way through a song/podcast I don't want to have to find it again on an app and play on Sonos. With my echo I could just say 'connect iphone' and, because it's bluetooth it connects. But the Sonos One can't just stream what's playing on the phone. I still have my Echo dot, and it really just needs a speaker (old one died a month ago) to beef up the sound. I thought Sonos One would be the same, but in one unit, but without the iPhone streaming, it really isn't. The sound on the speaker is great, but...it's proving to be a pain to play fluidly through devices. Does anyone know if I can use the Echo to just play via my Sonos One, like a speak you'd just connect via 3.5mm jack, but over Wi-Fi instead? This is a faff I

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P
6 years ago
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Alan_63Trending Lyricist I
asked in Amazon Alexa and Sonos

Voice control volume Sonos/Alexa

When I ask Alexa to adjust volume while music is playing through Sonos it does not always work. When I then ask Alexa a Question the Alexa volume has been adjusted instead.

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A
6 years ago
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robocoContributor I
asked in Amazon Alexa and Sonos

Problems with Play:5 Line-In behind Echo Dot after recent Update / very low volume first 5 sec

Since the Alexa integration update my Play:5 hooked up via Line-In behind a Amazon Echo Dot plays with almost non hearable low volume. When music (spotify) starts playing the volume goes back to normal. It is therefore a very bad bug because most Echo commands don't come through. Example: I tell alexa to play a song. Now she is anwering but I cannot hear the answer. Anybody else has that problem?

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jgatie
6 years ago
technoplum
technoplumContributor I
posted in Amazon Alexa and Sonos

Sonos One and Alexa

Updated: All working fine, hurrah!. However, is there any way to change the wake word to Echo not Alexa with Sonos One?

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C
6 years ago
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percypiersContributor I
posted in Amazon Alexa and Sonos

No sound when Alexa plays songs

Why is there no sound when Alexa says it is playing a song (volume is clearly on by the way)?

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P
6 years ago
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danielkeaEnthusiast II
asked in Amazon Alexa and Sonos

Sonos One in bathroom?

Do we know if the sonos one is the same as the play 1 in that it can be installed in the bathroom? I currently have the play 1 wall mounted and wondered if I could replace this with a sonos one?

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K
6 years ago
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jimmyhifiContributor I
asked in Amazon Alexa and Sonos

Alexa talking too much

Love the Sonos One. However Alexa seems to be too talkative. When I say "Alexa play Santana Oye Como Va" Alexa says "Playing Santana Oya Como Va from Spotify on Bedroom" I DONT want her to say anything, just start playing my music. If this can't be changed it'll drive me nuts! Any Alexa be quiet and just play it tips??

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controlav
6 years ago
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JetCityNurseContributor I
asked in Amazon Alexa and Sonos

Play everything through 2 Sonos Ones?

Hi - I probably should have asked this before buying but I’m hoping the answer is a pretty simple yes. I purchased two Sonos Ones to place on a bar between kitchen and living room, and across the living room in front of the windows. Is there a way to have all sounds including Alexa, play through both speakers at all times? And two follow-up questions. 1) Do I group them or pair them. 2) Should I set up Alexa on both? Thanks in advance. Matt

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Ryan S
6 years ago
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Alan_63Trending Lyricist I
asked in Amazon Alexa and Sonos

Deezer and Sonos

Some time back Sonos offered Deezer subscription with a Play 1. Having continued the subscription I find it galling that the emphasis in getting voice control through Amazon Echo is given to the inferior Spotify service. I hope Sonos is working hard to get this functunality through the new Play 1 and Amazon Echo

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A
6 years ago
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mlsredContributor II
asked in Amazon Alexa and Sonos

Amazon Music Unlimited for Echo Monthly with Sono Voice Control

Hi All, Apologies if this has been asked already. I have 3 Sonos Speakers and 1 Echo Dot. I have tried to use the voice control skill but when I try to play certain music , via the dot to one of the Sonos speakers, using the voice control skill I get told I need to upgrade my Amazon music subscription. I already pay for the Amazon Music Unlimited for Echo Monthly. I was just trying to play a specific artists album and got told I needed to upgrade if I wanted to play that album. I contacted Amazon support and they suggested to fix the problem I should upgrade to the £7.99/month or £79/year plan for playing music on multiple devices. I just wanted to check that this was correct i.e to use the voice control/integration to play muck on Sonos speakers that you need to be on the £7.99/month Amazon music subscription rather that the single echo dot subscription? Thanks Michael

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S
6 years ago
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RonG291056Contributor I
asked in Amazon Alexa and Sonos

Amazon not configured properly?

Hi all Just tried to set up my Sonos One, but Alexa is telling me my Amazon Music service is not configured correctly. It all looks ok to me, and was working fine. Any ideas what I am doing wrong?

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R
6 years ago
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ian02054Contributor I
posted in Amazon Alexa and Sonos

Returned Sonos One after a day - not ready for prime time yet

Was very disappointed with the purchase, I opted for it at the first announcement, but guess the marketing was possibly misleading.. when it says "play and control YOUR music" I was expecting it to be able to control my own music library (that's where MY music is) the fact it can only really be used to choose music from a streaming service (which I don't use very often) was a big drawback, as well as the inability to create a stereo pair with my Play:1. it also seemed buggy, and difficult to play any playlists from my pandora account, and didn't recognize that I have a household setup, so wouldn't change to my wife's amazon prime library as oppose to the one in my name (the amazon app allows that, and the sonos app allows that, but not when the two are combined). so with those limitations, and the bugginess of the amazon alexa app on android, it had no real use case for me, so I took advantage of the 45 day free-return service. I was also unaware that the software was a BETA.. I

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2000Z3M
6 years ago
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MugsProminent Collaborator I
posted in Amazon Alexa and Sonos

I love the press and hold the Play/Pause button feature.

Press and hold the Play/Pause button on a player to group it with the last active room. This makes up for not being able to group rooms via Alexa.(Although I still hope it's added) If I walk into a room that isn't part of my group I just hold the Play/Pause button down and its added to the group. Don't have to find my phone or open the App. Works great! I use it a lot if I'm watching TV and walk into the kitchen to do something. Press the button and you're grouped.

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K
6 years ago
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forestershallContributor II
asked in Amazon Alexa and Sonos

iTunes

iTunes library

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Keith N
6 years ago
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