Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,076 Topics
  • 24,136 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3076 Topics

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lesliegolfTrending Lyricist I
asked in Amazon Alexa and Sonos

My Alexa Sonos just gave me a flash briefing!

Color me surprised. I always in a snarky way ask for a briefing and this time I got one! With external audio and everything. A day earlier than planned even. Alas. Things like Sleepsounds, etc. audio from other apps is not working for me. But. Sat there surprised and happy that without a software update I was finally getting a flash briefing. Now if I can get sleep sounds. Yay!

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kirk hearne
6 years ago
Dave.T
Dave.TContributor II
asked in Amazon Alexa and Sonos

Sonos One silently refuses to play music?

Have a weird situation: My Sonos One has been working great with Alexa, but all of a sudden it interacts with me fine, but when I ask it to play music, it confirms what it's going to play, [b]but I never hear anything[/b]. The Alexa app shows everything as normal, and of course I can use the Sonos app directly to push music to the speaker but for some reason Alexa isn't cooperating with the Sonos One. Again, if I talk to the unit, it responds and acts exactly as I would expect and other Amazon Echo units in the house work just fine. Any suggestions, ideas, thoughts on what might be happening?

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6 years ago
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dasymProminent Collaborator II
asked in Amazon Alexa and Sonos

Sonos One and Alexa location

If I ask for the weather on my Echos and Dots, I get it for my UK location. If I ask for it on my Sonos Ones I get it for Seatle, and the Alexa app won't let me save a changed location for the Sonos Ones. This is what Amazon support say: "From your email I understood that your Alexa device is giving you the wrong weather information. I can definitely help you with this. "If you're unable to edit the device location on your Sonos speaker with Alexa, is because this device hasn't been completely released on United Kingdom" Any idea when Sonos will get this working on their devices?

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6 years ago
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twukEnthusiast I
posted in Amazon Alexa and Sonos

Playbar (And surrounds) no longer lower volume when invoking Alexa

When the integration was first released, my playbar in the lounge would lower volume when my echo dot heard the wake word. It still works this was in another room, but has stopped working in the lounge. I've tried disabling the Sonos skill and re-enabling, to no avail. Has anything changed in the way this should work? Has anyone else experienced similar?

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bockersjv
6 years ago
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Peter SchirmerContributor I
asked in Amazon Alexa and Sonos

Sones One and Apple Home Kit / elgato eve

Hi all, is there a possibility to connect Sonos One / Alexa with Apple Home or even with the Elgato Eve controls? Thanks for help. Peter

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6 years ago
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jennifer937Contributor I
asked in Amazon Alexa and Sonos

Can I stream Spotify through Sonos by commanding Alexa?

I have 3 x sonos1 and usually stream music from Spotify. I have just ordered the Amazon Dot. My understanding is that Sonos with talk and connect with Alexa - but I will not be able to stream music from Spotify through Sonos by commanding Alexa as Sonos does not yet support this function... Have I understood correctly? Example: I wont be able to say "Alexa, play Elton John from Spotify" as Spotify cant be controlled by Alexa to wirelessly play through Sonos at the moment, but this update is coming at some point... I hope I've made my question clear! haha.

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UKMedia
6 years ago
dave77
dave77Headliner I
posted in Amazon Alexa and Sonos

Sonos Three and Sonos Five

Surely the Sonos Three and Sonos Five are inevitable, what does everyone else think. If so it's gonna annoy alot of Play:5 Gen2 owners!

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dave77
6 years ago
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neukenukContributor I
asked in Amazon Alexa and Sonos

Send sound output from Echo Dots direct to SONOS

Will you be able to work with Amazon that will allow output from Echo Dots to SONOS speakers directly. I currently have 2 dots, one is connected to the Lounge Play:5 via Aux, and one in the bedroom but I only have Play:1s there, but as you know it they don't have Aux inputs but it would be useful if the audio output could be configured to temporarily use DNLA to output Alexa requests.

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E
6 years ago
Only1jayray
Only1jayrayAvid Contributor I
asked in Amazon Alexa and Sonos

When is Spotify support coming to Alexa?

I have been waiting for voice control on Sonos for a while. Now we have it.. fantastic.... or maybe not? Still we wait for Spotify support. I don’t have pandora or amazon music. Although you can start Spotify from the app then use voice control to skip through tracks and control volume I just don’t see the point if you can’t start music with Alexa. I

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6 years ago
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ncmeijerContributor I
asked in Amazon Alexa and Sonos

Alexa and Spotify

Can you please give an update when Spotify will be available through the Alexa / Sonos setup. I’d like to get an alexa dot for my daughter’s birthday by way of controlling her Sonos speaker. “Soon” is not a very specific answer, would be grateful if you can elaborate on ETA please.

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6 years ago
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TonyfromBucksContributor I
asked in Amazon Alexa and Sonos

Timer from Alexa on Sonos One not working

Hi on my new SONOS one a few of the skills don't seem yet to work. The most basic ones that is broken is that of setting a timer. If I say "Alexa set a timer for one minute" then the SONOS one/Alexa recognises this (and indeed these words are recorded/transcribed on my Alexa app), but immediately after Alexa confirms with "One minute, starting now" I get an error "Sorry I'm having some trouble" and no timer sounds. Anyone else have this? Shame, its potentially one of the mos tuseful functions given we have the SONOS One in our kitchen

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6 years ago
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mikeyg23Contributor II
asked in Amazon Alexa and Sonos

Alexa and PC

Getting Sonos working with PCs

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UKMedia
6 years ago
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RobbieDContributor I
asked in Amazon Alexa and Sonos

Alexa with ZP120 / ZP100?

Hi, I have a ZP120 & ZP100's playing through ceiling mounted speakers. Can I buy an Amazon Echo to simiply add voice control to these? Are these older Sonos amps compatible with Alexa in the same way as newer Sonos products? (i.e. I don't want to have to connect via the line in on the ZP120/ZP100's to make it work.) I quite like the idea of ceiling mounting an Echo Dot to do this. Will Alexa automatically always speak through the speakers connected the the ZP120/ZP100, or would I have to issue a voice command to Alexa to connect (or play through) Sonos each time (as I have seen other people have to do when using an Echo with a bluetooth speaker)? I also have another question: I have noticed that when a friend is playing their Echo through a Bluetooth speaker, turning down the volume on the speaker turns down Alexa's voice, so that you can no longer here her! Does an Alexa / Sonos system have the same issue? Or can you turn the music volume down on the app, or Sonos volume

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Legnum Nick
6 years ago
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BigBrizoContributor I
asked in Amazon Alexa and Sonos

can anyone help with sonos one and alexa issue please

hi there, got the sonos one a few weeks ago and as much as i love it, today it has all of a sudden decided 'sorry i'm having trouble understanding right now, please try a little later' and has changed to the american voice, when i had it set up to the english voice. Tried disabling the skills, deleted the app, nothing thats worked in the past with minute problems seems to be working this time. What else is there to try?

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UKMedia
6 years ago
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poiriern1Contributor I
asked in Amazon Alexa and Sonos

Ask Alexa to Play Everywhere?

Is it possible to ask Alexa to play everywhere instead of specific rooms?

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M
6 years ago
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richmoldovanContributor I
asked in Amazon Alexa and Sonos

sonos one just installed on my PC, plays music fine, why wont alexa respond?

sonos one just installed on my PC, plays music fine, why wont alexa respond?

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6 years ago
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ConfusedwombleContributor I
asked in Amazon Alexa and Sonos

Alexa and Sonos One aren’t communicating.

I asked this in troubleshooting before realising there was a separate topic for this. We bought a sonos 1 at the weekend to add to our sonos system of 2 play 1s, 2 play 3s and a play 5. The speaker is labelled “kitchen”. It works as a sonos speaker through the sonos app, but we can’t make Alexa play any music. Alexa can answer questions about the weather etc, but doesn’t seem to be linked with sonos at all. We haven’t set up a music account that works through it yet (we have been using deezer), but that isn’t the issue. It won’t link with sonos at all. Eg- If we start music through the sonos app and ask Alexa to stop playing it says “I can change the playback mode only when music is playing”. Which it is. If we ask Alexa to play radio 1 it says “bbc radio 1 from tune in playing in kitchen”. But then “sorry, something went wrong”. And plays nothing. In Smart Home Alexa can see all the speakers. Tried activating and deactivating the sonos skill. But- under Settings

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6 years ago
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DarrenLinkEnthusiast I
asked in Amazon Alexa and Sonos

Try Amazon Alexa With App Rather Than An Amazon Device

I read the other day that it was possible to try Alexa with Sonos through the Alex app without even having a dedicated Alexa device. I have installed the Sonos skill in the Alexa app and linked my Amazon account with Sonos. Unfortunately when I attempt to discover devices it just says "Discovery failed". Did I read misinformation about using the Alexa app as the listening device without even having an Amazon device? I'm thinking about getting an Amazon Echo dot as it's currently reduced from £50 to £35 as a black Friday deal. I wanted to get a feel for how it works with Sonos without splashing the cash. Many thanks

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6 years ago
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rahshankContributor I
asked in Amazon Alexa and Sonos

Alexa doesn’t actually play music after an affirmative response

When I ask Alexa to play music on my sonos one, she responds affirmatively but then nothing happens after that. Sample response - “Shuffling songs by Odesza in Office”. (Band = odesza, room = office). Tried this with a couple different bands also. This worked fine probably 4-5 days ago. Alexa responds to questions like “what’s the weather” and the sonos one works when I use the app. Anyone else seeing this?

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6 years ago
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sploweContributor I
asked in Amazon Alexa and Sonos

Alexa doesn't know about Sonos playlists??!!!

I bought Alexa specifically because I was told I would be able to use its voice control features with Sonos. I am now learning that I can't ask Alexa to play one of my Sonos playlists! Only change the volume or stop playing. Is this really true? If so, what a waste. How hard can it be for Alexa to know a few playlists? Even if I have to enter them into the app once manually for Alexa to recognize them, it doesn't sound like too great a technological feat.

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6 years ago
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Leo1664Avid Contributor I
asked in Amazon Alexa and Sonos

Has an update been released?

Just found Alexa on my echo Dot can now control Spotify on my Play:1 Has an update just been released to Alexa or Sonos as I don’t think I’ve seen any announcements and the Alexa skill still indicates Beta Has anyone else found this to be working and has anyone had any success getting room groups to work?

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nicka99
6 years ago
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Robert1351Contributor I
asked in Amazon Alexa and Sonos

Alexa reduces ability to use play/pause physical button?

Is anyone else finding that if a speaker has been turned on by Alexa then when the speaker is not on it can’t be restarted using the button on the top until it has been restarted using the Sonos app or Alexa? We use the play 1 in the kitchen for local radio and it’s handy to just turn it on and off when passing without going to talk to Alexa elsewhere or fumbling for a phone.

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Keith N
6 years ago
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vanstinatorContributor I
asked in Amazon Alexa and Sonos

Alexa Audio Directives

I'm a developer at a company who has an Alexa skill that supports Alexa's Audio Directive Interface for audio output via supported Echo devices. The device context that gets passed to a skill when a user is using it is quite generic and the _only_ way to know if a device supports audio playback is via the [i]supportedInterfaces [/i]object. If the object reports [i]AudioPlayer: {} [/i]that means it supports the [i]AudioDirectives [/i]and I can feed it an audio stream rather than give the user a graceful failure. The Sonos One is reporting to skills that it follow the Audio Directive Interface when it in fact ignores audio requests. If a user asks my skill to play something it appears to the end user that it works but no audio actually starts playing from the device. So I don't actually know what kind of device is interacting with my skill outside of the [i]supportedInterfaces [/i]object I have no way of gracefully failing in this scenario and telling the user that the current device

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V
6 years ago
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Nick BlandContributor I
posted in Amazon Alexa and Sonos

Alexa - can’t change track or artist

I have 2 x 5’s connected to Alexa. I can start the music ‘Alexa, turn on music in the office‘.. I can control the volume but can’t change the tracks. When I ask for a an artist or a track, nothing changes & the track playing continues. I am using amazon music btw. Separately, frequently Alexa can’t find ‘office’ as a group meaning that I need to revert back to a device to control the music - which is frustrating. I hope thtat you can help

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6 years ago
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PacoReal2183Contributor I
asked in Amazon Alexa and Sonos

Amazon Marketplace on Sonos

Hi! I'm having trouble trying to use my Alexa with Sonos. When I say "Alexa play Frank Sinatra in the Sonos Living" it give me the answer "Your Amazon Music Marketplace is not configured correctly for this device". In some cases when I say "Alexa play Frank Sinatra in the Sonos Living" it resumes the queue. Can you guys help me? Thanks,

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Smilja
6 years ago
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