Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,916 Topics
  • 12,547 Replies
D
DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
  • 1
  • 9
Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
  • 0
  • 3
ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
  • 0
  • 14

1916 Topics

J
JokersHouse308Contributor I
posted in Advanced setups

My Sonos is finally connected!

I’ve had my Sonos set up for about a week now. I’ve watched numerous videos showing how to connect the speakers to my WiFi and how to use the app. Recently, I had Definitive Technology surround sound speakers with the Onkyo recover and app. Debated for awhile and made the move to Sonos. What a difference! However, those of you who had issues connecting (bridge mode, powering down speakers and getting frustrated, checking router, app not connecting), yes I’ve been there with these issues all week until now.  I currently have our cable router and we bought the AMPLIFI mesh WiFi unit. When our house was built, they installed all of the wiring in our downstairs closet. I never knew why they did that but I hated it. Although, I’m no expert at all of this so we kept it there. When I installed the Sonos, It would drop my connection from the app all the time. My wife knew I was going to go crazy after disconnecting my old unit with issues and now I can’t get this work properly. I called Sonos

2
S
2 years ago
K
KandmillerContributor I
asked in Advanced setups

Amp in ceiling speakers with SL surrounds

Recently built a house with in ceiling speakers that came with the Sonos Amp and I was so excited to pair them with my Arc, Sub, and 2 one SL surrounds however the arc can only support one pair of surrounds. Never did I even think this would become a limitation from Sonos. Anyone know if there are or could be future plans to allow multiple surrounds like the update that made two subs possible?  Sonos please!

4
G
2 years ago
H
hopperdropperContributor I
posted in Advanced setups

Sonos One & AirPods

For 2+ years I had no issues using Sonos speakers and AirPods off the same devices. All great. I typically play to Sonos using AirPlay rather than the Sonos app.In the last ~1 month, I am getting really annoying behavior where I can’t successfully switch from AirPods to Sonos - I get the spinning wheel of death on the speaker glyph in OSx/iOS. The variation is that it’ll connect, but when I close the AirPods case, it’ll drop the Sonos connection and I can’t re-establish it. When I check the Sonos app, it thinks the speaker is playing the stream but it is actually coming out of my laptop/phone speaker.  The fix is to reboot the speaker. Any ideas?

1
buzz
2 years ago
M
mart1984Contributor I
asked in Advanced setups

Sonos and Mesh wifi (BT Whole Home - UK)

Hi There,I've been having certain issues with my Sonos system for a while. Random disconnects, speakers not displaying in the app, unable to play songs/add songs to a queue from my phone whilst i'm moving around the house. My existing set up is a Virgin Media Super Hub 3, in router mode and WiFi disabled, connected to the main BT Mesh Node. There are 2 other secondary BT mesh nodes in other rooms in the house. My sonos speakers (Playbar + Play 1 surrounds, Play 3, and Play 5 Gen 1) all connect wirelessly.As such, i'm thinking about transitioning over to SonosNet to see if it can help sort the issues i face.Unfortunately, the router/primary mesh node is located in a place where it makes no sense to have a speaker. As such, i'm wondering whether anyone has successfully tried connecting a Sonos speaker to a secondary wifi node via ethernet, and whether that successfully creates the SonosNet Mesh and allows for a useable system. One of my secondary nodes is located next to my Play 5, so if

2
Corry P
2 years ago
M
MumpzContributor I
asked in Advanced setups

Buying machine screws

Building special mounting for the ARC SL… I need the rear machine screw size, pitch, etc for mounting.Thanks

1
G
2 years ago
S
scientiaContributor I
asked in Advanced setups

Sonos: Spotify Activity on Discord

Hi! Spotify activity is normally displayed on Discord, this also works when used with Spotify Connect &other devices (for example Google TV). However, when playing over Sonos no activity is shown. Is there something I am missing or is this some kind of bug?

5
Airgetlam
2 years ago
D
DFG1000Contributor I
asked in Advanced setups

Require TV to control volume and mute functions, not Playbar

This is my first post on the forum, and I’m hoping a problem can be solved.I have a Playbar I bought in November 2019 connected to a Sony 77-inch TV I bought in August 2020. These are co-located and connected with the optical fibre cable. Everything operates perfectly except for the remote control aspect. Both the TV and the Playbar have their latest firmware builds.The TV and all its functions respond perfectly to the remote control over at least an 80 degree angle on each side of centre of the TV, i.e., almost the full hemisphere of control, whereas the Playbar volume and mute functions respond only to about 45 degrees on each side of centre, half of the hemisphere. In my family room, because of its design, the TV and Playbar are in their “best” positions, and I’m wishing to be able to use the full ± 80 degrees angle with the remote because of seating arrangements.On the TV sound settings, I have selected “external sound system” instead of “internal speakers”.  Unfortunately, in this

2
D
2 years ago
N
Nearly CluelessAvid Contributor I
asked in Advanced setups

What is the best viable solution to address interference?

We live in a 5,000 square feet, multi level home. We have 24 Sonos speakers and use a Comcast Infinity Gateway router. Also on the system are security cameras, and two each of iPads, computers and iPhones.I’ve talked with customer service a half dozen times and the most recent call resulted in the conclusion that I have interference both within the house from other devices - and from the neighbors’ Comcast WiFi systems. The system is unstable at all times. Trying to assemble a collection of speakers (not already in a group) is rarely viable. I’ve connected four speakers to the four available Ethernet ports located throughout the house, and one speaker is connected at the router. I have four boosts that seem to provide no benefit. I am considering Google Mesh or Ethernet power line adapters, but am open to any recommendations. Please offer any advice. Thanks.    

5
N
2 years ago
R
RockCarverContributor I
asked in Advanced setups

dolby digital plus through ps5

Playing the UHD blu-ray of ZS Justice league on my PS5, I can get multi-Chanel Dolby digital  via my TV’s Arc to Sonos Arc, but not Atmos. My TV is capable of Dolby digital plus pass through and I can get Atmos via my nVidea Shield for Apple TV app etc. and it will show Dolby Atmos in my Sonos app. However, I can’t seem to pass through Dolby digital plus from my PS5 to my Sonos Arc via the TV. I only have an Arc on the TV, not an eArc. Is this a limitation of the PS5 or am I missing something in the settings of the PS5? I’ve changed all the usual settings such as AV amp, Dolby instead of PCM and bitstream on the playback settings for the blu-ray menu. I seem capable of getting Dolby digital 5.1 displayed in the Sonos app but, is there a way to get Atmos that I’m missing given this setup?

2
R
2 years ago
C
craigskiHeadliner I
asked in Advanced setups

Sonos as PC Speakers - optimum setup

Currently I have a pair of Sonos P1 and additional PC speakers connected via 3.5mm to a PC in Office.I have been thinking of ways I can replace these with maybe a Beam or new Beam and combine them in some way. I can then re use the P1’s in another room.My PC monitors/screens are connected via Display Port, and looking in manual they have a Display Port out, for connecting additional monitors/screens. I don’t use this port currently.My thoughts are I could use a passive Display Port to HDMI cable and connect the Display Port out to HDMI to a Sonos Beam.Has anyone done anything similar and had a working system with no sound delay due to processing etc?Is there a better to use Sonos Beam for PC speakers, key is no delay in sound. 

1
Xander P
2 years ago
J
JAEberhartContributor I
asked in Advanced setups

Crazy? Sonos Port working as an access point?

I feel like I’m way off base here.My Mac remained connected to the internet despite wifi turned off, the mesh access point being unplugged from an 8-port switch.A dumb way to troubleshoot, but I’ve been getting 5mbs down on my Mac and lots of other network issues. I go and basically unplug everything one by one until finally my Mac lost internet. The Sonos Port *seems* to have been acting as a terrible network access point for my devices on the 8-port switch.There is no way that’s possible right? Now that the port power is unplugged, my network is going strong again. The only things plugged in to my switch are 2 Sonos Ones, 1 Sonos Port, printer, Mac. The printer is not connected to wifi, neither is the Mac, at least it is turned off in the UI.

1
ratty
2 years ago
S
Soundscape21Contributor I
asked in Advanced setups

Sonos Roam USB-C to USB-C Cable with Apple 20W Power Adapter OK?

Do I have to use the USB-A to USB-C cable provided with the Sonos Roam? I'd prefer to use a USB-C to USB-C cable connected to an Apple 20W USB-C Power Adapter. Will this configuration harm the Roam in anyway?

1
Airgetlam
2 years ago
P
purlContributor I
asked in Advanced setups

control Port from Apple Home with voice control via HomePod?

I have a Port connected via Ethernet, and a Apple HomePod (connected via WiFi) but can’t figure out if I can voice control the Port via the HomePod.. for example play a track from Amazon Music on Port using a voice command.My first problem is that … although I have added the Port to the Apple Home app, it stays greyed out and is non functional from within the app. Is this the root of the problem?  

0
P
2 years ago
J
jsurfsContributor I
asked in Advanced setups

max speakers allowed?

Hi all. I can’t find this answer.I have 30 independent SONOS speakers, some old play 1, some new sonos one. I want to add more but as-is, i can never select “everywhere” and have all speakers just play. It takes an hour to cycle and never really plays them all. I have to play a couple at a time then add more as I go. is there a max amount of speakers allowed on one system?

4
Ken_Griffiths
2 years ago
5
5t3v3Contributor I
asked in Advanced setups

multiple Sonos systems in one home with one app

I have an Arc + Amp + Sub setup for my home theater and just added two pairs of Ones on my back deck for music.  I would like to be able to use them independently and listen to music on the Ones while others are watching video on the Arc system.If I try to play music through the ones (from, e.g., YouTube music) while someone is watching video on the theater system, the app tells me I must disconnect the TV in order to listen to the music.  Is there a way to set up the two systems so that they can be used at the same time with different sources?  It seems like this should be possible since the home theater system works fine without using the app.  

2
5
2 years ago
C
Carsten MadsenContributor I
asked in Advanced setups

Connecting arc via ethernet cable

I have had a few problems relating to my wifi and thus I invested in having an ethernetcable installed next to my arc to be able to connect via this cable, since the arc, sub and sorround speakers are furthest away from my router.However when connecting via cable directly to arc, nothing seems to be changing. If I try to deactivate wifi in the setup menu, the system however states, that I have to install an ethernetcable (which I already did).How can I see whether the speaker is using cable connection or wifi? And do I have to deactivate wifi in the speaker setup menu?

4
ratty
2 years ago
A
aaabartonnContributor I
asked in Advanced setups

Low audio and feedback when playing Vinyl

I have bought the Pro Ject T1 Phono SB (preamp) Turntable from Sonos, to play all my vinyl on my Sonos Play:1 stereo pair in my room. I have several other Sonos products around the house, including a Sonos Connect. I have connected the Turntable to the Connect via phono, i get some audio out of my Sonos Play: 1’s but lots of feedback, very low volume and a good 20 second pin drop delay and. My Sonos settings on the Connect are as follows:Source Level 2 (tried them all volume increases as level increase but feedback also increases) Line-Out Level Variable No Volume LimitHope someone can help me out here :)

2
G
2 years ago
T
TV TatasContributor I
asked in Advanced setups

ARC + Sub + 5

When will Sonos allow to add two Play 5 as Left and Right FRONT speakers to complement ARC?This would mean essentially using ARC as a Center FRONT speaker; along with Left and Right FRONT Play 5.The sound quality of ARC is not good enough for large open rooms.   

4
T
2 years ago
S
schn0511Contributor I
asked in Advanced setups

2 Sonos systems on one Sonos Account

I currently have two Sonos 1 speakers in our backyard, one on the deck, one on the patio (fully covered) that play together after they were linked in the Amazon Alexa App to play the same music rather than creating a stereo pair within the Sonos app.  This works flawlessly. We are in the process of finishing our basement where we intend to have a sonos amp power the left and right rear in ceiling architectural speakers and utilize a sonos arc as a front left, center, front right and a sonos Sub. Is it possible to run this surround sound system in the basement separate from the two speakers in the backyard, utilizing the same network and same sonos account (i.e. can i create a separate system for this area). I’m assuming that the sub and arc will need to be paired through the network to the amp.  Really just trying to prepare or adjust my plan depending on what is actually possible.  Ultimately, if I’m in the backyard, I want to be able to ask Alexa to play music and if I turn the TV on

3
Airgetlam
2 years ago
K
Kambot9000Contributor II
asked in Advanced setups

Precise Location / UWB Chip in Sonos One?

Hi there —Does the precise location of the Sonos unit get saved after set-up and during use of my speaker? Like exactly where it sits in my room relative to my phone that’s controlling it? If so, is this able to be exposed as a Sonos Developer who is prototyping an app?  My phone is UWB enabled. I’m just curious if the location of the speaker is able to be referenced for advanced development usecases.  Thanks everyone!kam   

4
K
2 years ago
M
MurrayCContributor I
posted in Advanced setups

Removing 1 of 2 subs

I have 2 x  Sonos Subs (Gen 3) connected to my home theatre system in my Living Room - Arc + OneSL (L) + One SL(R)I have purchased 2 more OneSL for another room and want to separate one of the Subs from my existing system to pair with the new speakers.  How do I remove just 1 of the Subs as the tab in Settings just nominates ‘Remove Subs’

4
M
2 years ago
B
bwc_Contributor I
posted in Advanced setups

TV audio with Beam *and* headphones

I bought a Beam for my parents' TV two years ago, because they were having trouble understanding dialog though their TV speakers. It has absolutely improved the situation. But they still wanted to get wireless headphones to improve their ability to hear some of the time. I bought them a 2-headset pair of Sennheiser HDR 120 headphones. What I did not verify ahead of time was that there was an analog audio out option on their TV. There is not. I looked into various splitters, but gave up after being overwhelmed by all the no-name options with poor descriptions of they could/could not do. Therefore the headphone boxes were never opened.I came to this forum today for something else, and saw someone mention an AmazonBasics HDMI audio extractor, which brought me back to my quest. Unfortunately I did not find a solution searching this forum.My #1 concern is that we do not lose CEC control of the Beam, because that's the only way to remote control it (without the Sonos app, at least) - it appe

4
B
2 years ago
R
rcfbz95Contributor I
asked in Advanced setups

S1 app for Windows and 'legacy' Sonos Dock

When Sonos first notified me, a couple of years ago, that they would be bricking the Sonos Dock in a future update, I immediately took my entire Sonos system offline, and  re-connected it to a spare router that does not have internet access.   This has allowed me to continue using the following:Sonos Connect Amp Sonos Play 5 (2 stereo paired) Sonos Play 3 (2 stereo paired) Sonos Play 1 (2 stereo paired) Sonos Dock (I attached my internet connected Sonos app free iPhone - to access online streaming accounts )All of my other lossless music collection is accessible via the USB port of my spare router.I’m still using a Sonos 4.1 controller, and as long as I’ve remained isolated from a live internet connection (via the non-connected router), I’ve had no forced update issues.Does anyone who might be using a similar workaround know whether or not the S1 Sonos Controller for Windows still supports the Sonos dock?  Or was the ‘bricking’ update already built into that version of the controller?

18
R
2 years ago
C
cjbutterworthAvid Contributor I
asked in Advanced setups

Moved from SonosNet to WiFi

Hey,So I've just moved my system off SonosNet onto WiFi on the basis that we've just installed a new Ubiquiti system so should be more robust?Anyway, our older Sonos (Play:3 stereo pair, and 2x single Play:1s) are having a hard time staying in sync with the wider system.Any insights to be had from this diagnostic report: 1909451360? Cheers!

3
el rubio
2 years ago
M
MbhforumContributor I
posted in Advanced setups

Family Room 5:1 and Kitchen Setup

Building a new house (layout below). and need to make some decisions.  75-85” TV will go in family room and I was planning on getting a Arc, sub and ceiling speakers will be placed behind sofa for surround sound.  I know I will need an Amp for this.  I also want to place kitchen ceiling speakers so when I am in the kitchen, I can play the tv sound without having it blast through the entire open floor plan.  These speakers will play music occasionally but won’t need to play audio from the tv most of the time.  I will also have speakers in the patio for music.  That will be a third amp I will need. This seems like a very expensive setup and I’m not an audiophile but with building a new house, I do want flexibility and don’t want to have regrets.  Here are my questions:  For Family Room, shall I consider the Arc or in wall front architectural  speakers? I assume I’ll need a separate Amp for the kitchen ceiling speakers since it’s will be a different zone?   How easy will it be to turn off

3
G
2 years ago
Terms & ConditionsCookie settings