How to connect to BGW210 ATT router

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I am having issue connecting my Sonos One to my new router wifi. Anyone can share how to fix the issue?

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Ken_GriffithsAnswer

Ensure the router WiFi 2.4Ghz band is using WPA2/3 security and is 802.11b/g/n compatible and see if that allows setup. Also try wiring the speaker to the router to begin with as it maybe having some difficulties getting updates.

When it’s been setup/updated see this link to add your WiFi credentials to the speaker and switch from wired to wireless mode:

https://support.sonos.com/s/article/3209

Also ensure your Sonos controller mobile device meets the following system requirements:

iOS 14 and higher
iPadOS 14 and higher
Android 8.0 and higher (Not supported on Chromebooks)
Fire OS 7 and higher

Ken_GriffithsAnswer

Ensure the router WiFi 2.4Ghz band is using WPA2/3 security and is 802.11b/g/n compatible and see if that allows setup. Also try wiring the speaker to the router to begin with as it maybe having some difficulties getting updates.

When it’s been setup/updated see this link to add your WiFi credentials to the speaker and switch from wired to wireless mode:

https://support.sonos.com/s/article/3209

Also ensure your Sonos controller mobile device meets the following system requirements:

iOS 14 and higher
iPadOS 14 and higher
Android 8.0 and higher (Not supported on Chromebooks)
Fire OS 7 and higher

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