I am having issue connecting my Sonos One to my new router wifi. Anyone can share how to fix the issue?
Answered
How to connect to BGW210 ATT router
Best answer by Ken_Griffiths
Ensure the router WiFi 2.4Ghz band is using WPA2/3 security and is 802.11b/g/n compatible and see if that allows setup. Also try wiring the speaker to the router to begin with as it maybe having some difficulties getting updates.
When it’s been setup/updated see this link to add your WiFi credentials to the speaker and switch from wired to wireless mode:
https://support.sonos.com/s/article/3209
Also ensure your Sonos controller mobile device meets the following system requirements:
- iOS 14 and higher
- iPadOS 14 and higher
- Android 8.0 and higher (Not supported on Chromebooks)
- Fire OS 7 and higher
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Ensure the router WiFi 2.4Ghz band is using WPA2/3 security and is 802.11b/g/n compatible and see if that allows setup. Also try wiring the speaker to the router to begin with as it maybe having some difficulties getting updates.
When it’s been setup/updated see this link to add your WiFi credentials to the speaker and switch from wired to wireless mode:
https://support.sonos.com/s/article/3209
Also ensure your Sonos controller mobile device meets the following system requirements:
- iOS 14 and higher
- iPadOS 14 and higher
- Android 8.0 and higher (Not supported on Chromebooks)
- Fire OS 7 and higher
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