Voice control and smart home

Hello, I have a mixture of sonos and amazon echo devices in two different properties.  When I travel from one property (my main house) to the other (my holiday home), the experience on my alexa echo devices is seamless.  If I say alexa play music in both properties it connects to my amazon prime account and plays from amazon music which is set up as my voice service.  However with Sonos when I arrive at my other property and say play music or play radio station xxx nothing happens.  I have to disable the Sonos skill in the alexa app and then set it all up again and then it works.  But then when I return to my main house I have to disable the Sonos skill and set it all back up again.  This is a real pain.  Has anyone found a better way of doing this please?  I would be grateful for any advice you may have

Hello,I have just purchased a Sonos One Gen2, I am very satisfied with the sound quality.I am however disappointed with the voice recognition capability with google assistant. The speaker picks up the "OK Google" relatively well, but then it hardly ever understands what happens next other than if I'm close to the speaker or if the sound is very low.Can you tell me why the speaker is picking up OK Google but not more? Is there a way to check if there is a configuration problem?

I have a Sonos Move and I am using Google Assistant. Now that there is Voice Match, how do I get my Sonos to hear my voice to use my Spotify Account and get another voice for another Spotify Account? The way we log onto the Sonos is through one account right now but seem to only be able to use one Spotify account for both people.

Hi. I’m new to the group and I’m visually impaired.Only a recent problem but my Echo Dot will not play Absolute Radio to a group of sonos speakers. It will only play Absolute Smooth Radio.Was fine until a couple of weeks ago.Can anyone help please.

I have connect my Play:1 with Google assistant and am frequently using my Google Nest Hub to start songs, control playback and volume. But one thing never works, asking it to play another song."Play SONG 1 on Sonos" Works like a charm, but if am currently playing as song and say something like:"Play the song SONG 2"I get the following response:"okay, playing SONG 2 on [name of my Sonos speaker]. I'm sorry that mode isn't available right now" So obviously Google Home is recognising that I'm currently using the Spotify service on Sonos but something (on the Sonos side?) is stopping it. What?  

why i cant use google assistant in israel? on beam? why its matter what country?

Hello! I have a Sonos 1 in the kitchen where I use Google Assistant for music, news and Spotify playback. Music works fine and plays back without issue but we often have an issue where podcasts and specifically CBC World Report playback cuts off early, usually around the same point every day with the speaker stopping the stream mid-sentence after about 4 minutes and instantly announcing “That’s all for now.”All devices updates. No issues with wifi or internet. Any advice would be much appreciated! 

Hello All Due to the BBC radio issue with Google assistant I've had to change to Alexa. I now have an issue with Spotify "Your Daily Mix" playlists from the "Made for You" section (the one to six playlists created by Spotify based one what you've been listening to) - this worked a treat with GA but Alexa can't find them. It can find "Discover Weekly" ok though. Anyone know if it's me doing something wrong? Cheers, Andy.

Having a persistent issue (despite troubleshooting) with Spotify + Sonos. I started experiencing the issue wherein using a voice command to my Sonos One or Beam resulted in Alexa acknowledging the command correctly but then not playing the music (for example “play some jazz”, Alexa responds “Playing Jazz”, but then silence...). Interestingly, while this happens with Spotify (my default music source), when I ask for a radio station (which is streamed by iHeartRadio), it has always worked perfectly without a single exception. I followed the pinned article’s troubleshooting instructions last night (used Amazon web interface to deregister all speakers, removed voice assistant in Sonos app, then re-added it, etc), and this did solve the problem...but only temporarily. This morning only 12 hours later, I again asked to play music, and again Alexa responded as expected, but music did not start. This seems to be a persistent bug; anything that can be done / are others experiencing this? I don’

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup process does use two different apps, so don’t stress if you’re having trouble, we can help.If you are reading this thread, you will now be aware that integrating the two platforms requires several authentication steps which require you to move between applications and interfaces, providing login details and authorising services along the way.Simply put: It involves some moving back and forth, providing information as you go.The issues this post may help you resolve include but are not limited to:- "Your Spotify account does not support streaming on this device."- Radio stations not playing when you ask them to.- Asking for something to play- whether this is acknowledged or not- only to be met with silence.It is worth noting, however, that several of your desired functions may simply not be av

Has anyone gotten Sonos to work as the siren on their home alarm system? I have a Ring but it has a pretty weak siren and would like to get my Sonos to serve this function.  

I used to be able to listen to Beat 106 Scotland via Alexa on my Sonos devices but now none of them work.  The service is enabled through Amazon Alexa.When in the Sonos app, I receive this errorUnable to play ‘listen.m3u’ - the song is not encoded correctly.I have tried adding the radio station through Tune In by adding the URL but it still doesn’t work.Hope someone can help or shed some light as to why it no longer works.

Hi there, I am trying to find out whether I can control my Sonos One speaker via GoogleHome in South Africa. Can anybody assist? Reagrds, Heinrich

Massive house makeover on the horizon, Sonos Arc looks like it ticks all of the boxes for the TV room along with the sub and a couple of 1SL’s up the rear, but my kitchen and garden need an audio solution to. Hmm, 4 1SL’s and a Sub should work in a 484 square feet kitchen diner space, right?I enter into the negotiation with the wife. “You want to spend £4000 on speakers” was her first question. Well yeah babes, course I do. She uses her 1SL all the time, moves it from room to room, even the garden in the summer so SONOS seems an obvious choice. Wireless, WiFi, fuss free, you get what you pay for in this day and age, yeah? Well, until I try to play music off my S10+ from YouTube and fail miserably. Why isn’t my 1SL in the list of devices I can cast to? This should be easy right?OK so I went around the bizarres with the sales team. I’m not speaking to anyone in the US, that’s for sure. I follow their advice about adding YouTube Music to my services, only to be met with the access denied

Hei,Jeg benytter Google Assistant på mine Sonos One som er paret til stereo.  På grunn av små barn i huset har jeg måtte flytte den ene høyttaleren. Og nå står den som tar i mot kommando til Google Assistant litt dumt til. Er det noen måte å endre det slik at venstre høytaler er den som tar i mot kommandoer til Google?  

I have the sonos move, and every time I travel with it (now 3 separate trips, 3 destinations) the alexa voice control doesn’t work for music. Commands which work at home that do not work while travelling:alexa stop alexa play alexa pause alexa play xxx song from apple music alexa play xxx song from spotifyThe “play music” commands report that they work, but the music never actually plays.Interestingly, volume up / volume down / set volume commands work. So do other alexa functions, asking questions, setting timers, and so on.

We want to use Sonos 24/7 in three of our rooms but only 8-6 in 10 others. Is there a way to program this automatically?

Have been trying to stream music simultaneously to a group of Amazon and Sonos Alexa enabled devices. I called Amazon and was told it was not possible. I called Sonos and was told it is possible.I uninstalled and reinstalled both apps. I can get the mixed devices in the same group, but not in the same multi-room music group.I had to set a preferred speaker in the group and it only streams there; not to my echo and dots. What am I doing wrong?

"audio actions and routines are not currently supported on this device" and then it does the audio routine; both on beam and one...

Hello I recently added Alexa to my iPhone. My sonos will do everything I aks it to do except play mu music. I have removed/added/removed the skills and rebooted my whole network and systems to no avail….Help me please I also have lighting applications on phone controlled by Alexa but my sonos does not seem to connect with the functoinnalities  

After several conversations with Sonos support, I have discovered my Echo Dot is causing interference with the Sonos Connect, which intermittently stops the music and produces error messages such as, “Encoding error...” or “SiriusXM no longer plays Ch. 76...” I had used the Echo Dot for a year without this problem, which began about a month ago. By now I’ve tried changing to the Wired configuration, and making sure the Channel of the 2.4G connection to my cable modem/router is different than the Sonos network channel. Alexa still works with the Sonos speakers. Anyone else have this problem?

I have tried many known command but all failed.Any idea?

Hello,I’m from Portugal. Cannot setup voice control on my sonos one because i live in Portugal. When will i be able to setup this amazing speaker with alexa?

We have a sonos one with alexa. Will this work in Australia?

I am new to Sonos and bought an Arc with two speakers for the TV in lounge. However, I am trying out the Sonos One and Sonos One SL in the kitchen and they are fabulous. My issue is that Alexa was working fine with the One but then I paired it with the SL and it has stopped working.The shop told me I could pair them and still use voice assistant. Help, please.