Sonos Move

  • 30 November 2020
  • 1 reply

Cannot get Sonos move to connect to Google assistant 

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1 reply

Userlevel 5
Badge +16

Hi @tcarock.

Thanks for reaching out and welcome to the community!

I’d be more than glad to assist you with this concern.

To better understand, can you tell us more about what’s happening.

Are you getting any errors when adding Google Assistant voice service to Sonos or no devices are found during discovery?


Kindly reproduce the issue, then submit a diagnostic report through the Sonos app shortly after the issue occurs, and reply with the confirmation number. I'd start by reviewing your system as well as the status of the devices, it will help in identifying what's possibly causing the issue.


This article will guide you through setting up the Google Assistant on your voice-enabled Sonos product. 


I’m looking forward to assisting you further from here.

If you may have any other questions or run into any issues,  please do not hesitate to reach out,  we are always here to help.