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Move

  • 26 November 2020
  • 2 replies
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The microphone feature is not working on my new move.  Any idea how to fix?

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Best answer by UKMedia 26 November 2020, 19:36

We'll need more information to help you. Have you enabled the Sonos skill in the Alexa App? Is the Mic light on, just touch the mic symbol on the top of the Move to toggle it on and off? In the Sonos App/settings/services & voice/Amazon Alexa is your Move shown as Enabled?

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We'll need more information to help you. Have you enabled the Sonos skill in the Alexa App? Is the Mic light on, just touch the mic symbol on the top of the Move to toggle it on and off? In the Sonos App/settings/services & voice/Amazon Alexa is your Move shown as Enabled?

Needed to enable Alexa in the Sonos app for the Move.  That worked.  Thanks for your help!!

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