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Answered

Move

  • November 26, 2020
  • 2 replies
  • 181 views

The microphone feature is not working on my new move.  Any idea how to fix?

Best answer by UKMedia

We'll need more information to help you. Have you enabled the Sonos skill in the Alexa App? Is the Mic light on, just touch the mic symbol on the top of the Move to toggle it on and off? In the Sonos App/settings/services & voice/Amazon Alexa is your Move shown as Enabled?

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2 replies

UKMedia
  • Answer
  • November 26, 2020

We'll need more information to help you. Have you enabled the Sonos skill in the Alexa App? Is the Mic light on, just touch the mic symbol on the top of the Move to toggle it on and off? In the Sonos App/settings/services & voice/Amazon Alexa is your Move shown as Enabled?


  • Author
  • Contributor I
  • November 26, 2020

Needed to enable Alexa in the Sonos app for the Move.  That worked.  Thanks for your help!!