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Issues Playing Music on Arc by Voice Command

  • November 29, 2020
  • 1 reply
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When ever I ask to play music on the Arc via Google Assistant I get the response "I cannot do that here, but you can ask me to play it on one of your other devices."

Out of several Sonos speakers that are GA enabled this is the only giving me this issue.

I have removed and added GA many times.  I have done a complete reset on the Arc at least 3 times.

The amount of issues with GA and Sonos speakers ever since going to S2 is getting beyond ridiculous now.  

I'm just frustrated with dealing with these issues. When I get one fixed, soon there is another bug.

 

Any ideas what to try next?

 

Best answer by Ravica3

Fixed!

I went into the Assistant setting in the GA app and found a list of duplicate entries for Living Room.  I unlinked all of them and added GA to the Arc AGAIN but this time it's working as should. (knock on wood).

 

 

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  • Ravica3
  • Author
  • Chromatic Producer I
  • Answer
  • November 29, 2020

Fixed!

I went into the Assistant setting in the GA app and found a list of duplicate entries for Living Room.  I unlinked all of them and added GA to the Arc AGAIN but this time it's working as should. (knock on wood).

 

 

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