Voice control and smart home

Bonjour, Je n'arrive pas à lancer de la musique depuis l'assistant Google.Soit il me répond "je ne comprends pas" (alors que je parle clairement) ou "pour lire du contenu multimédia, utilisez des commandes vocales telles que....."Mes applications Sonos et Google Home sont bien associés au même compte Spotify premium. J'ai dissocié le compte et associé à nouveau mais cela ne fonctionne toujours pas.Comment m'y prendre ? J'utilise l'assistant Google depuis mon Samsung Galaxy S8+.Un grand merci d'avance ! 

I have 15 Sonos speakers including two Beams. I initially got the Beams due to Alexa integration. However, I have now given up. I have deactivated the voice assistants on my Sonos/Alexa devices (Beams and Sonos Ones), and have installed Echo Dots next to the speakers.I have have two major issues. First, Alexa’s voice volume renders Alexa useless for interaction because she speaks too softly to hear.  There have been numerous threads about this over the past few years, yet the issue remains. A recent post here indicates that your engineers were unaware. LOL. They must be new hires since it has been an issue since day one.Second, so many Alexa capabilities are not enabled, such as communications.So my recommendation to those who like Sonos and use Alexa is to use separate devices, because Alexa / Sonos integration really is poor.

I have followed all the set up, enabled and disabled etc but nothing! I done have a microphone light so don’t know if it is on. When I add Alexa it talks about an Echo but the Sl does not need one. I am on day three now and losing the love. Please help an idiot.

This has been a problem since the BBC stations left TuneIn and I’ve seen lots of posts on it but I just wondered if Sonos have sorted out the voice integration with the BBC Sounds app. When I ask to play a BBC radio station on the Sonos One I get the announcement and the BBC Sounds jingle but no radio sound. It works via AirPlay, but not being able to activate it via voice for months now is really annoying. 

Some more background I am using youtube premium account and I use the same account on a harmon cardon citation device with google assistant and my personal phone. Youtube premium support up to 10 devices and so I configured google assistant on the sonos move.  harmon cardon citation device is about 20 feet away from the sonos move and separated by 10 walls. The point being there is no interference. I ask the same questions to google on sonos move and it doesn't know the answers! however the harmon cardon citation device can *google* and get me the answers!  Even small things like “play instrumental jazz music” does not work on sonos move. The error I get back from sonos is “Sorry I can’t find what you asked for”  “Play soft rock music on youtube music” the response I get back from sonos is “Sorry I can’t find what you asked for”  All of this does work on the harmon kardon citation devices!! This is ming boggling to me I verified my youtube account credentials on the app, ensured google

Hej!Har en Google Home mini och diverse Sonos. Jag försöker lägga till Google assistant i Sonos appen men går ej. Jag gör följande : Sonos appen Inställningar → Tjänster → Röst / Lägg till tjänst Google Assistant → lägg till Google assistant  “Ett ögonblick  Det kan ta några minuter."“Google Assistant är redo att användas med Sonos" Men tjänsten dyker aldrig upp i sonos appen under Tjänster / Röst.  Jag kan lägga till Sonos inne från Google assistant /Google Home. Så jag får upp rummen etc. Kan styra Spotify från Google home mini och streama till Sonos.Men kan inte styra Sonos native från Google home mini och tjänsten dyker alltså inte upp under tjänster i Sonos appen. Någon som vet vad som är fel? Tack på förhand!//Fredrik    

Does Sonos one integrate with Nest Hello? As in, does the Sonos One speaker sound a chime when someone presses the smart doorbell at home? Searched around, could not find anything conclusive. This should absolutely be a supported api/feature of the integration and I am looking to get more clarity ASAP on planning some smart home purchases. Any advise is appreciated!

Hi,Prior to two days ago our Sonos system was working fine, now whenever we ask Alexa to play “Fun Kids radio”, it plays Fun Kids Junior.We can play Fun Kids through the Sonos app but not if we ask Alexa.Before it started doing this we didn't even know there was a Fun Kids Junior.Has anybody any suggestions as to how to correct this?Thanks

When will multiroom be available with Sonos speakers (with Alexa built in) and Amazon Echos?

Hi!   New owner introduced to the Sonos family as of this weekend, picked up a pair of One SL’s to be used in the garage. Previously I’ve been an all HomePod guy.    So here is my issue, and let me know if this is simply just not a feature of non-Apple speakers via AirPlay. With my HomePods, I have each designated to specific rooms - and to play I hit the AirPlay button, scroll to select desired room, browse music and play. By this method, all sound is completely separated from my phone, IE: if I wanted to pull up YouTube the sound will go through my phone and the music will be uninterrupted on the speakers. Also, adjusting my phones volume with the buttons will do just that, adjust my phones volume and not the speaker volume. I figured this would be exactly how it would work on a non-Apple speaker when connected to HomeKit. To my dismay, my ‘Garage’ room completely disappeared from the AirPlay toggle once I removed my HomePod from that room and added the two Sonos One’s. The only way

will surround one's  mics will be disabled?

Hi,I bought a Sonos Beam soundbar for my TV and am happy with it.  But I also want to add the soundbar to my Google Home Speaker Group.  I have seen threads on this support group saying this is not possible and I certainly have not been able to do it.  I just wonder that since the threads are the best part of a year old, has there been any progress in fixing this problem?  Without this being resolved I will not be purchasing any Sonos add-ons.  My Bang and Olufsen speakers are part of my Google Home Speaker Group.Thanks. G St

I have brought a Sonos One in order to substitute my other smart speaker. After I have installed successfully the device with the Google assistant I have found out that the speaker does not respond to most of the commands    I have checked under my Google Assistant activity and I saw that most of the commands are not understand and are logged as Unknown voice command Is this a known issue? Is this something Sonos is workings on?      

I have a new Sonos One running Google Assistant. Every time I want to play Spotify or any other service I have in the Sonos app, I have to go into the Google Home app, select the Sonos and “reconnect account”. Ok Google commands work without doing this, answers questions, turns lights on and off etc. It’s just playing music or any other service that is in the Sonos app that I need to do this. How do I make the Sonos app stay connected in the Google app? 

I have a variety of Sonos groups set up in the Sonos platform. I can use the Google assistant to control the music in any one room but I’m looking for a way to use Google assistant to control more than one room at a time via the Sonos groups.If you figured out a way to do this, I’d love to hear.

I’ve seen a lot of conversations in this forum about TV control voice commands through a Beam or Arc not working properly, but most seem to indicate intermittent success or that one or the other command won’t work (i.e. can tell Alexa to turn the TV on and that works, but off doesn’t, or vice-versa). I just installed a new Arc (upgrading from a Playbar) and it’s setup and functioning perfectly, including the Alexa integration.  However, I cannot get the Sonos Arc to control my TV at all.  I have a Samsung Frame, model # QN55LS03RAFXZA.  I have the Sonos Arc connected to my TV’s HDMI/ARC port and I have HDMI-CEC/Anynet+ turned on.  However, whenever I attempt to turn the TV on or off by voice (“Alexa, turn on the TV”), Alexa responds with “Sorry I didn’t find a device with the name TV.”  I tried other variations...Alexa, power up the tv...Alexa, power on the tv...etc.  And I was online with Support for 30 minutes with no success either.What confuses me is that when I issue that verbal c

Hi, my wife bought me a set of Sonos Ones to integrate with our Google Home environment to replace some of their speakers with something with better quality. I’m trying to use them in a multiroom setup and placed one in the Living Room and one in the Den (used the room names from Sonos).When I installed Google Assistant it works fine on one, but the other one just says “Sorry, there was a glitch” EVERY SINGLE TIME I TALK TO IT.I tried uninstalling and reinstalling the assistant, assigning the speakers to my wife’s google account, deleting and readding the speaker multiple times, and a bunch of other stuff.Can someone help? This is INFURIATING why a $30 speaker works flawlessly and my $400 set of speakers with advertised Google compatibility flat out doesn’t. 

mi problema es cuando le pido a Alexa música en Spotify me confirma la orden pero luego me dice perdón este dispositivo no está en línea y no pone ningún audio cómo puedo arreglarlo ya desinstale e instale todas las aplicaciones y no logró encontrar el resultado cuando recién compre la bocina si se podía poner música desde la voz

I just purchased the Sonos One device. Aside from it not being very user friendly to sync with my Alexa app, it also doesn’t have the capability of customizing its own wake word. So, I have to be aware of how loud I say “ALEXA”. Otherwise, my Alexa device in the kitchen hears me.  This should be a moderately easy software update and it is definitely a trending concern for your customers.  It’s obviously important to us. So, I hope that it is important to you. 

Until 2 days ago I did not experience this problem. When I ask Google Assistant to play something on Spotify I first get a conformation it will play it. Followed directly by a message that it cannot play because my Spotify Premium account is not configured correctly. It’s not ‘same same’ in the Sonos app as it in in Assistant according to the error message.The thing is… it is as far as I know. On Sonos we have 4 accounts (mine, wife, kids), the last one used is mine. And on Assistant it is mine.I’ve disconnected and reconnected Assistant, Spotify on the Assistant and Spotify on Sonos. But I keep getting this message.I can still voice control the playlist I put on manually with the app. It will pause and resume the music for example.I saw an older topic also mention this, but that it just ‘fixed itself’.

When will voice assistants be available in Colombia? 

I think I have found the solution that I am looking for, but wanted to run this by others. I know from reading that there seems to be various ways to use the Echo Link (no amp version) My proposed use is rather simple. I want to take the optical output of the Echo Link and run it unit the optical in of my Sonos Playbar. This will allow me to drive music through the rest of the house that is composed of Echo product, and my living room Sonos system at the same time.  Any reason why this should not work?  Thank you for your time. 

I can’t find a post that is unocked or less than 10 months old about this. I am about to expand my smart speaker collection and so far only use Sonos in one room. I’d ideally get more Sonos speakers, but I really like having my music playing across my house. I know MRM is available on other third-part speaker systems but would rather stick with Sonos if this feature will be available soon. Are there any workarounds to get Sonos to work with MRM?

Hi All, I purchased a Sonos Beam ~45 days ago.  I set it up with 65” TCL425.  Everything worked great until about a week ago.  I can’t get the Alexa to switch the sound to the TV unless I power cycle the TV.  The voice command I was using was “Alexa, transfer to TV” and it use work.  When I try to do it now it says “hmm  I can’t transfer to that input, for a list of supported inputs please visit the list of supported devices”   I completely reset the Sonos Beam & TCL.  Still doesn’t work.  Any ideas?

Hi - Facing some clunky command issues with Google Assistant.I have a Beam in the living room and a One in my bedroom, both are set up with Google Assistant. Both devices are also set up with Google Home for simple automation.When directly saying a command to the devices i.e. “Hey Google, I’m home”….they will respond with “Welcome home” and proceed to broadcast the message on the other device “Broadcasting a message, I’m home”.  However, from the Google assistant app on iphone, the broadcasted message will be “Welcome home Alvo” and the other device will broadcast “Chime sound and then Alvo has arrived" I have 3 devices (Fan, TV and Beam) set up in Living Room, it used to work when I say “Turn Off Living Room” i.e. all 3 devices are turned off. Recently the command does not work anymore, I will get the error message “Sorry i'm not sure which living room you'll like to turn off”Questions: For point (1) why the inconsistency? For point 2) How do I get it to turn off the devices in Living