Voice control and smart home

My old reminders work perfectly speaking to me. All the new ones I make appear correctly in the Alexa app but just "bing" instead of talking. I suspect this is since I updated the Sonos version . I'm  loathe to reset up the device in case the working ones won't after I try and re jnstall. Any ideas.Cheers

Just set up new Sonos One with Google assistant. The Sonos controller works and I can stream radio/music through the Sonos One. If I speak to the Sonos, the music goes quiet so the microphone hears me saying 'ok google', however I get no response from Google. If I speak with my Google Assistant mobile device active, then Google response does come from the Sonos. Any ideas Guys? Thanks DD

Hello all, I tried to find my answer in other posts but none seemed recent enough to answer my questions fully. I am redesigning my room right now which currently has 2 Sonos Ones. I am adding a TV and an Amazon Fire TV Stick. I’m wondering if I will be able to put the audio from my Fire TV Stick through my Sonos One. Also, and much less importantly, would I be able to control my Fire TV using voice commands through my Sonos?  Any help is much appreciated! Happy New Year!

When I obtained my Alexa-Enabled SONOS Move speaker in 2019 I set up a routine for Alexa to say a greeting, give the weather, and play NPR News.   It initially worked great. Then, after an upgrade by SONOS or Amazon, it played the “Audio actions in routines are currently not supported on this device” message, but then went ahead and performed the routine. Now following further upgrades the Move speaker only plays the “not supported” message and no routine. The routine plays just fine on my iPhone using the Alexa app so I presume the routine is good. Because I have so much Sonos hardware in my home I am running the S1 Sonos Controller on my devices. Does anybody have any suggestions or solutions to this little problem? Thanks much for any input!

Hi. I’ve set up my Sonos beam and 2 x Sonos ones in my lounge and connected up as surround sound to my TV. I’ve synced Spotify and everything was working great. If I asked Alexa to play Spotify the TV audio would turn off and Spotify would play. Unfortunately I’ve changed something and now Alexa won’t play Spotify. I have to go into Spotify and select the room I want it to play. Any suggestions? oh and happy new year!!!!! 

Has anyone else been able to resolve the issue with Alexa acknowledging a song request and saying “playing” on Spotify, but then just not playing.Also recent issues with Spotify just not working or dropping out (direct instructions from App, not Alexa).   Attempts to resolve by disabling and enabling Alexa and Spotify not sorted issues. Any thoughts appreciated!

Hi there, after the new year Alexa stopped working. I followed the steps on the support page but Alexa is still not responding. Someone has another suggestion? I also rebooted the Sonos and my router.  Tom

I changed router and had to set Sonos speaker up again.After set-up I said Alexa play 98.1 the bull.She said playing 97.1 the bull but no music??

I have a Sonos Arc and just bought a HomePod mini and want to be able to control the Arc through Hey Siri commands like Hey Siri turn the volume down on arc. I have added the arc to the home app but it says controls unavailable, when I ask Siri to change the volume it says there was a problem. I have removed the arc and re added it a couple times and still no luck. Any help would be appreciated. 

Can I make  tunein my default radio service on Google home.  Now if I ask to play BBC it defaults to I-Heart Radio.   I have to specify BBC channel, on tunein, on Sonos, in room.   I might as well just do it manually

I have tried to add Google Assistant to my Sonos One’s, but it gets stuck trying to link the account in the mobile ios app.  I used to be able to set it up easily, but it is no longer the case.  I switched to Alexa for a time, but I would now like to go back to using google on my Sonos speakers. It appears the Sonos app will no longer directly communicate with the Google assistant app when trying to set up the voice assistant.  It will link over to the app store to open the app, but never affects any change to the google assistant app when you open it.  Meanwhile, the sonos app gets stuck in an endless loop waiting for authorization and finally times out and gives an error message: “There was a problem adding Google Assistant” with an option to “Try again”.  I can link the Sonos speakers directly in the Google Assistant app, but Sonos does not seem to recognize it.  I have tried every combination of work arounds I can think of, linking and unlinking, but it currently will not add.  I r

How do I set up Alexa on a Sonos in hk. Alexa isn’t on the Hong Kong App Store and it’s not an option in the Sonos app - the app only offers music options not voice.  Thanks 

I recently changed routers which required me to re-set up the Sonos speakers with Google Assistant. When I go to the Sonos app and select Add a Voice Assistant, the first thing it does it force me to do a system update.  It finds an update and requires me to update.  I keep getting an update problem - error 30.  This is related to an unsported speaker on the system that we are still controlling with the one Sonos S1 app. How do I get sonos to ignore this speaker as part of the update so that I can add Google Assistant? Thanks!

Hi,I just set up my Sonos One, adding YouTube music and Google assistant.It doesn’t work right at, it’s very annoying.I say “hey google, play X by Y”Is then plays some stupid random song I never asked for. If I look what has happened it has found some playlist (not one of mine) called “Mix X’ and started to play the first (of hundreds) on that playlist!!Example;I say “hey google, play blue monday by new order”And i hear small town boy by bronski beat!!!!!!!!!!!!! wtf!!If I look in the Sonos app, I see it’s decided to play some random playlist called “Mix Blue Monday” of which smalltown boy is first track.Btw, after I have ask it (as above)“sure, playing blue monday on your tube music”, then plays fade to grey by visage,

Hi SonosI would like to ask you if you could add option to all speakers which have Alexa and google assistant included independent volume option for us.Well for example Beam when I watching TV and want to turn lights of the response from Alexa is too quiet and when I will try to move the volume up on the buttons on beam it will adjust total volume on my TV as well what is not what I really want. The same on Sonos One and I believe on all voice assistant speakers.We really need in app an option to adjust Voice assistant what will not have an impact on TV volume or music volume at all. There should be setting for general volume too like it is now but independent for BOTH voice assistants please.Is there any chance you can add this feature in app please as it is really terrible experience to have it like it is now to be honest.Thank you for reply.All the best.Juraj 

Bonjour, Je n'arrive pas à lancer de la musique depuis l'assistant Google.Soit il me répond "je ne comprends pas" (alors que je parle clairement) ou "pour lire du contenu multimédia, utilisez des commandes vocales telles que....."Mes applications Sonos et Google Home sont bien associés au même compte Spotify premium. J'ai dissocié le compte et associé à nouveau mais cela ne fonctionne toujours pas.Comment m'y prendre ? J'utilise l'assistant Google depuis mon Samsung Galaxy S8+.Un grand merci d'avance ! 

I have 15 Sonos speakers including two Beams. I initially got the Beams due to Alexa integration. However, I have now given up. I have deactivated the voice assistants on my Sonos/Alexa devices (Beams and Sonos Ones), and have installed Echo Dots next to the speakers.I have have two major issues. First, Alexa’s voice volume renders Alexa useless for interaction because she speaks too softly to hear.  There have been numerous threads about this over the past few years, yet the issue remains. A recent post here indicates that your engineers were unaware. LOL. They must be new hires since it has been an issue since day one.Second, so many Alexa capabilities are not enabled, such as communications.So my recommendation to those who like Sonos and use Alexa is to use separate devices, because Alexa / Sonos integration really is poor.

I have followed all the set up, enabled and disabled etc but nothing! I done have a microphone light so don’t know if it is on. When I add Alexa it talks about an Echo but the Sl does not need one. I am on day three now and losing the love. Please help an idiot.

This has been a problem since the BBC stations left TuneIn and I’ve seen lots of posts on it but I just wondered if Sonos have sorted out the voice integration with the BBC Sounds app. When I ask to play a BBC radio station on the Sonos One I get the announcement and the BBC Sounds jingle but no radio sound. It works via AirPlay, but not being able to activate it via voice for months now is really annoying. 

Some more background I am using youtube premium account and I use the same account on a harmon cardon citation device with google assistant and my personal phone. Youtube premium support up to 10 devices and so I configured google assistant on the sonos move.  harmon cardon citation device is about 20 feet away from the sonos move and separated by 10 walls. The point being there is no interference. I ask the same questions to google on sonos move and it doesn't know the answers! however the harmon cardon citation device can *google* and get me the answers!  Even small things like “play instrumental jazz music” does not work on sonos move. The error I get back from sonos is “Sorry I can’t find what you asked for”  “Play soft rock music on youtube music” the response I get back from sonos is “Sorry I can’t find what you asked for”  All of this does work on the harmon kardon citation devices!! This is ming boggling to me I verified my youtube account credentials on the app, ensured google

Hej!Har en Google Home mini och diverse Sonos. Jag försöker lägga till Google assistant i Sonos appen men går ej. Jag gör följande : Sonos appen Inställningar → Tjänster → Röst / Lägg till tjänst Google Assistant → lägg till Google assistant  “Ett ögonblick  Det kan ta några minuter."“Google Assistant är redo att användas med Sonos" Men tjänsten dyker aldrig upp i sonos appen under Tjänster / Röst.  Jag kan lägga till Sonos inne från Google assistant /Google Home. Så jag får upp rummen etc. Kan styra Spotify från Google home mini och streama till Sonos.Men kan inte styra Sonos native från Google home mini och tjänsten dyker alltså inte upp under tjänster i Sonos appen. Någon som vet vad som är fel? Tack på förhand!//Fredrik    

Does Sonos one integrate with Nest Hello? As in, does the Sonos One speaker sound a chime when someone presses the smart doorbell at home? Searched around, could not find anything conclusive. This should absolutely be a supported api/feature of the integration and I am looking to get more clarity ASAP on planning some smart home purchases. Any advise is appreciated!

Hi,Prior to two days ago our Sonos system was working fine, now whenever we ask Alexa to play “Fun Kids radio”, it plays Fun Kids Junior.We can play Fun Kids through the Sonos app but not if we ask Alexa.Before it started doing this we didn't even know there was a Fun Kids Junior.Has anybody any suggestions as to how to correct this?Thanks

When will multiroom be available with Sonos speakers (with Alexa built in) and Amazon Echos?

Hi!   New owner introduced to the Sonos family as of this weekend, picked up a pair of One SL’s to be used in the garage. Previously I’ve been an all HomePod guy.    So here is my issue, and let me know if this is simply just not a feature of non-Apple speakers via AirPlay. With my HomePods, I have each designated to specific rooms - and to play I hit the AirPlay button, scroll to select desired room, browse music and play. By this method, all sound is completely separated from my phone, IE: if I wanted to pull up YouTube the sound will go through my phone and the music will be uninterrupted on the speakers. Also, adjusting my phones volume with the buttons will do just that, adjust my phones volume and not the speaker volume. I figured this would be exactly how it would work on a non-Apple speaker when connected to HomeKit. To my dismay, my ‘Garage’ room completely disappeared from the AirPlay toggle once I removed my HomePod from that room and added the two Sonos One’s. The only way