Voice control and smart home

will surround one's  mics will be disabled?

Hi,I bought a Sonos Beam soundbar for my TV and am happy with it.  But I also want to add the soundbar to my Google Home Speaker Group.  I have seen threads on this support group saying this is not possible and I certainly have not been able to do it.  I just wonder that since the threads are the best part of a year old, has there been any progress in fixing this problem?  Without this being resolved I will not be purchasing any Sonos add-ons.  My Bang and Olufsen speakers are part of my Google Home Speaker Group.Thanks. G St

I have brought a Sonos One in order to substitute my other smart speaker. After I have installed successfully the device with the Google assistant I have found out that the speaker does not respond to most of the commands    I have checked under my Google Assistant activity and I saw that most of the commands are not understand and are logged as Unknown voice command Is this a known issue? Is this something Sonos is workings on?      

I have a new Sonos One running Google Assistant. Every time I want to play Spotify or any other service I have in the Sonos app, I have to go into the Google Home app, select the Sonos and “reconnect account”. Ok Google commands work without doing this, answers questions, turns lights on and off etc. It’s just playing music or any other service that is in the Sonos app that I need to do this. How do I make the Sonos app stay connected in the Google app? 

I have a variety of Sonos groups set up in the Sonos platform. I can use the Google assistant to control the music in any one room but I’m looking for a way to use Google assistant to control more than one room at a time via the Sonos groups.If you figured out a way to do this, I’d love to hear.

I’ve seen a lot of conversations in this forum about TV control voice commands through a Beam or Arc not working properly, but most seem to indicate intermittent success or that one or the other command won’t work (i.e. can tell Alexa to turn the TV on and that works, but off doesn’t, or vice-versa). I just installed a new Arc (upgrading from a Playbar) and it’s setup and functioning perfectly, including the Alexa integration.  However, I cannot get the Sonos Arc to control my TV at all.  I have a Samsung Frame, model # QN55LS03RAFXZA.  I have the Sonos Arc connected to my TV’s HDMI/ARC port and I have HDMI-CEC/Anynet+ turned on.  However, whenever I attempt to turn the TV on or off by voice (“Alexa, turn on the TV”), Alexa responds with “Sorry I didn’t find a device with the name TV.”  I tried other variations...Alexa, power up the tv...Alexa, power on the tv...etc.  And I was online with Support for 30 minutes with no success either.What confuses me is that when I issue that verbal c

Hi, my wife bought me a set of Sonos Ones to integrate with our Google Home environment to replace some of their speakers with something with better quality. I’m trying to use them in a multiroom setup and placed one in the Living Room and one in the Den (used the room names from Sonos).When I installed Google Assistant it works fine on one, but the other one just says “Sorry, there was a glitch” EVERY SINGLE TIME I TALK TO IT.I tried uninstalling and reinstalling the assistant, assigning the speakers to my wife’s google account, deleting and readding the speaker multiple times, and a bunch of other stuff.Can someone help? This is INFURIATING why a $30 speaker works flawlessly and my $400 set of speakers with advertised Google compatibility flat out doesn’t. 

mi problema es cuando le pido a Alexa música en Spotify me confirma la orden pero luego me dice perdón este dispositivo no está en línea y no pone ningún audio cómo puedo arreglarlo ya desinstale e instale todas las aplicaciones y no logró encontrar el resultado cuando recién compre la bocina si se podía poner música desde la voz

I just purchased the Sonos One device. Aside from it not being very user friendly to sync with my Alexa app, it also doesn’t have the capability of customizing its own wake word. So, I have to be aware of how loud I say “ALEXA”. Otherwise, my Alexa device in the kitchen hears me.  This should be a moderately easy software update and it is definitely a trending concern for your customers.  It’s obviously important to us. So, I hope that it is important to you. 

Until 2 days ago I did not experience this problem. When I ask Google Assistant to play something on Spotify I first get a conformation it will play it. Followed directly by a message that it cannot play because my Spotify Premium account is not configured correctly. It’s not ‘same same’ in the Sonos app as it in in Assistant according to the error message.The thing is… it is as far as I know. On Sonos we have 4 accounts (mine, wife, kids), the last one used is mine. And on Assistant it is mine.I’ve disconnected and reconnected Assistant, Spotify on the Assistant and Spotify on Sonos. But I keep getting this message.I can still voice control the playlist I put on manually with the app. It will pause and resume the music for example.I saw an older topic also mention this, but that it just ‘fixed itself’.

When will voice assistants be available in Colombia? 

I think I have found the solution that I am looking for, but wanted to run this by others. I know from reading that there seems to be various ways to use the Echo Link (no amp version) My proposed use is rather simple. I want to take the optical output of the Echo Link and run it unit the optical in of my Sonos Playbar. This will allow me to drive music through the rest of the house that is composed of Echo product, and my living room Sonos system at the same time.  Any reason why this should not work?  Thank you for your time. 

I can’t find a post that is unocked or less than 10 months old about this. I am about to expand my smart speaker collection and so far only use Sonos in one room. I’d ideally get more Sonos speakers, but I really like having my music playing across my house. I know MRM is available on other third-part speaker systems but would rather stick with Sonos if this feature will be available soon. Are there any workarounds to get Sonos to work with MRM?

Hi All, I purchased a Sonos Beam ~45 days ago.  I set it up with 65” TCL425.  Everything worked great until about a week ago.  I can’t get the Alexa to switch the sound to the TV unless I power cycle the TV.  The voice command I was using was “Alexa, transfer to TV” and it use work.  When I try to do it now it says “hmm  I can’t transfer to that input, for a list of supported inputs please visit the list of supported devices”   I completely reset the Sonos Beam & TCL.  Still doesn’t work.  Any ideas?

Hi - Facing some clunky command issues with Google Assistant.I have a Beam in the living room and a One in my bedroom, both are set up with Google Assistant. Both devices are also set up with Google Home for simple automation.When directly saying a command to the devices i.e. “Hey Google, I’m home”….they will respond with “Welcome home” and proceed to broadcast the message on the other device “Broadcasting a message, I’m home”.  However, from the Google assistant app on iphone, the broadcasted message will be “Welcome home Alvo” and the other device will broadcast “Chime sound and then Alvo has arrived" I have 3 devices (Fan, TV and Beam) set up in Living Room, it used to work when I say “Turn Off Living Room” i.e. all 3 devices are turned off. Recently the command does not work anymore, I will get the error message “Sorry i'm not sure which living room you'll like to turn off”Questions: For point (1) why the inconsistency? For point 2) How do I get it to turn off the devices in Living

I have just purchased an Arc and set it up on its own S2 system , whilst leaving all my other speakers on my old S1 system.  I know have an issue with my harmony ultimate remote where it scans for the Sonos system and allows you to control it. The issue is that the harmony finds the old S1 system and not the new S2 system.  is it possible to rename the Sonos system so they appear as separate systems when the harmony searches for them, then I should be able to select my arc when setting up the harmony ?  

Allow assignment of another device(Sonos one) in the Arc HT setup to be a Google assistant.The arc is located in the living room.Most of the time, I need to use the Google assistant in my Sonos one which were configured as surround in the HT setup.Pls assist with feature upgrade to support assigning a diff speaker for Google assistant.Thx.

New Sonos/Beam user. In Alexa settings, I see two devicesSonos Player in Living Room Sonos Player Controlling TV in Living RoomWhat is the purpose for each?

Hi. My new Sonos Move will not connect to Google assistant. I use S2 and have iOS 14.3. Can someone please support to resolve the issue. Thank you so much. Br,Ravi

I have a Symfonisk from Ikea, i read that it supports google assistant. I was under the impression that it basically was a google home device, but starting to realize that’s not the case and you still need a google another device with google assistant/home to be able to control it with voice. First i thought that’s kind of misleading, because that’s not how i interpret anything that says it supports google assistant to work. Now what i can’t figure out is after i add the google assistant in the app, i don’t see google assistant in that section of the app, although below it i see my spotify which i added in the music services. It just has the + add a voice assistant there. However, i do see the device in my google home app. Is this normal?   

will start playing music fine with google assiatant but then will not reapond to anynother commands ie stop, skip  volune up whats goung on 

Would like to be able to use my shazam favorites and play lists  , by voice searching via alexa ect , ?

When i ask my Sonos to Play music in the room it works fine. But when i ask IT to play in a different room it says that the room/speaker is not available.What to do?

Find this a very unreliable system. Keeps breaking its connection with Alexa. I reset it works for a time and then loses connection. No problem with my broadband. Also ARC connection to LG TV stops working frequently despite trying 2 HDMI cables and checking connection. Sound is reasonable but wish I hadn't bought due to unreliability

Hi. I’ve seen this issue raised elsewhere as long ago as 2 years back but there has still been no satisfactory resolution. I have a Sonos One with the Alexa capability. Whenever I ask Alexa to play a track, it announces the track as the track actually begins to play. This happens whenever I use the voice command, “Alexa, play track-x”. I don’t have an Echo Dot or any other related/connected device. Why has this still not been sorted out? It’s really frustrating and should be easily fixed with a patch. Can you reply to my questions? Thanks!