Voice control and smart home

I have just purchased an Arc and set it up on its own S2 system , whilst leaving all my other speakers on my old S1 system.  I know have an issue with my harmony ultimate remote where it scans for the Sonos system and allows you to control it. The issue is that the harmony finds the old S1 system and not the new S2 system.  is it possible to rename the Sonos system so they appear as separate systems when the harmony searches for them, then I should be able to select my arc when setting up the harmony ?  

Allow assignment of another device(Sonos one) in the Arc HT setup to be a Google assistant.The arc is located in the living room.Most of the time, I need to use the Google assistant in my Sonos one which were configured as surround in the HT setup.Pls assist with feature upgrade to support assigning a diff speaker for Google assistant.Thx.

New Sonos/Beam user. In Alexa settings, I see two devicesSonos Player in Living Room Sonos Player Controlling TV in Living RoomWhat is the purpose for each?

Hi. My new Sonos Move will not connect to Google assistant. I use S2 and have iOS 14.3. Can someone please support to resolve the issue. Thank you so much. Br,Ravi

I have a Symfonisk from Ikea, i read that it supports google assistant. I was under the impression that it basically was a google home device, but starting to realize that’s not the case and you still need a google another device with google assistant/home to be able to control it with voice. First i thought that’s kind of misleading, because that’s not how i interpret anything that says it supports google assistant to work. Now what i can’t figure out is after i add the google assistant in the app, i don’t see google assistant in that section of the app, although below it i see my spotify which i added in the music services. It just has the + add a voice assistant there. However, i do see the device in my google home app. Is this normal?   

will start playing music fine with google assiatant but then will not reapond to anynother commands ie stop, skip  volune up whats goung on 

Would like to be able to use my shazam favorites and play lists  , by voice searching via alexa ect , ?

When i ask my Sonos to Play music in the room it works fine. But when i ask IT to play in a different room it says that the room/speaker is not available.What to do?

Find this a very unreliable system. Keeps breaking its connection with Alexa. I reset it works for a time and then loses connection. No problem with my broadband. Also ARC connection to LG TV stops working frequently despite trying 2 HDMI cables and checking connection. Sound is reasonable but wish I hadn't bought due to unreliability

Hi. I’ve seen this issue raised elsewhere as long ago as 2 years back but there has still been no satisfactory resolution. I have a Sonos One with the Alexa capability. Whenever I ask Alexa to play a track, it announces the track as the track actually begins to play. This happens whenever I use the voice command, “Alexa, play track-x”. I don’t have an Echo Dot or any other related/connected device. Why has this still not been sorted out? It’s really frustrating and should be easily fixed with a patch. Can you reply to my questions? Thanks!

I would like to direct my Alexa to play a spotify playlist on a certain wired home speaker. Sonos will do it with my sonos app. I want to use Alexa. Any help? 

Hi’ I seem to be having an issue to get my sono speakers back the way they where, I’m trying to control the volume with google home to have all the speaker turn the volume up all together and also down. for what ever reason it will only control one speaker at a time. Any help to resolve this would be appreciated. I did try different settings but seen to be at lose on how to set this. I can control the volume of all the speaker at one time with the app but not with Google it did work at one time but has stop.Thanks in advancelou

I am pleased to see the Alexa integration now supporting routines on Sonos devices. I have an Alexa “Good Morning” routine that plays my Flash News Briefing and when complete turns on the Radio and Lights in the Bathroom. If this routine is triggered on an Echo Dot it works well, if the routine is triggered on the Sonos device it plays the Flash News Briefing but does not turn on the Radio or the Lights. When the Sonos device plays the Flash News Briefing I never get the “this completes your Flash News Briefing” message that I get from the Echo device.Appreciate any thoughts or suggestions… spent way too much time on this already :) 

Dear community,I have updated two speaker names in the Sonos app. I want to use them as surrounds together with a Beam. However the names in the Google home app have not been automatically updated. Do you know how to push the Sonos names to google app or force an update?Thanks, Robert 

Recently sold my Sonos system without realising I needed to do a factory reset on them.  I had the old Sonos 1& the Sonos Play. I had linked them to my Amazon Alexa. Now I cannot play music through Alexa since it is still linked to my Sonos. Help!!

After an initial successful setup with two Sonos Ones, I have recently expanded my Sonos setup using a Beam and two Play:1. This has led to me moving the Ones to other rooms. I’ve renamed them, and re-tuned. Frequently, going into the app, they’ve reverted to their old ‘room names’. I can re-name them back again, and checking on all my mobile devices this applies successfully. Next day, the changes are undone again. So far, tried asking Alexa to rediscover devices, and have deleted Apple Home app. Any ideas?

Alexa is working the sonos amp just fine. I can’t get the S2 app to see the Sonos amp any longer. Alexa is working with it.  I have unplugged and rebooted. I can get S2 to work but then it gives me issues with Alexa. So confused obviously it’s on my network and working but the S2 app can’t find it any longer.  Anyone experience this??? Looking to expand on my amp and get more, but this problem is making me rethink this direction.Help.

I'm listening to my TV through Beam. I use Alexa to switch to play some music via Tidal. I cant seem to figure out how to get back to audio from the TV. I've tried “Alexa stop music,” and “Alexa play TV sound” and various iterations of this. What am I doing wrong? Is there an Alexa command for this? Thanks!

I have added my sonos speaker to my google home group and it will cast music to all speakers. However the sonos sound is ahead of the other speakers in the group (annoyingly so). I have tried using the sync slider in the app but it does not make a difference. How can I fix this? 

Hi Sonos Community, So my early experience with Sonos & Amazon Alexa are far from impressive; she doesn’t listen, when she does its often having to repeat myself, she will sometimes when music is off, she will start playing randomly the music she was last playing…  Now while i appreciate the sound improvement of the Sonos, the integration with Alexa is far from impressive. . .  On scan of forums, the usual gripes by other users, so is this ‘experience’ i am getting as good as it gets?   AND while i have yet to do the deregistration of the service, i’d challenge why deregistering a service via an app is going to fix these ‘intermittent’ issues . . . happy to try, but i’d be pleasantly surprised if this is the issue. . .  my bigger concern is how well Sonos & Alexa actually get on . .. at the current rate of success, it will be going back which would be real shame as all but Alexa works well..  PS - i am doing nothing more than requesting radio via bbc service (uk); but i can’t b

I feel like I've tried every fix that's recommended, but no luck. When trying to add Google assistant to my Sonos App, the process seems to work perfectly, but after the process is complete, it does not work and it doesn't show up under Voice Services in my Sonos App. Even after it says it was successful. Additionally, the Sonos Playbase does show up in the Google Home app, just not in the Sonos App. Bottom line, Google Assistant doesn't work. Everytime it says it's successful, but never shows up under Voice services (in Sonos App) when I click "Done" from my Android phone. How do I fix this?   Ps. I've tried changing room names, removing music services, starting from scratch, etc.

Hi there just set up google assistant on my sonos 5.1 and two other sonos ones. Setup was smooth, but after installation, it gives the following reply whenever I ask Hey google to play music/ spotify etc. My google music services is the same spotify account as my sonos default. same for the sonos device setting. I can skip track, pause, stop music once I've launched spotify from my phone etc. Hope someone can help 🙂

I have successfully set up routines to turn off lights etc when I leave the house via the Google assistant on my sonos one but I cannot seem to find a way to add turn OFF the music as part of the routine. Currently I activate the routine which turns off the lights and have to give a separate command to turn off the music. Is it possible to integrate both commands as a routine? 

I have 15 Sonos products, Amazon Echo dot and Google nest mini. I have a total of 66 smart home devices from radiator valves to light bulbs and power sockets to speakers.I have found Alexa increasingly annoying and becoming more and more picky about how you achieve things. She will respond to “Alexa set the dining room lights to 50%” by saying “please try again using % for brightness and degress for temperature” which just frustrates the hell out of us.We have found google nest mini to be a LOT more accommodating in how you ask it to do things. “Hey google, can you set the lights to be brighter” for example.Now I recently purchased 4x Sonos One and 1x Beam. The plan was to move wholesale to Google Assistant for a more ‘humanised’ interface. I installed the Beam, added a couple of Play:1s as rears (previously operating as a stereo pair in my kitchen) and enabled Google assistant, ran trueplay…. everything was going really well. The beam responded well and everything seemed to work as ho

Hola comunidad  les cuento lo que quiero hacer. Tengo domótica en mi casa uso Google assistant para controlar todo recientemente adquirí una sonos beam, les cuento agregué a mí esposa al grupo hogar de Google home pero a la hora de ella pedir música al asistente dice que no se puede ya que la cuenta de Spotify es la mía que forma puedo hacer de que el asistente mediante el sonos ponga Spotify pero con su cuenta. Gracias por su ayuda.