We all know that the integration of smart assistants in Sonos is botched, but hopefully someone can explain my most recent problem.
everytime I ask Alexa on my Sonos Ones or my Sonos move to play something she replies correctly with “playing xxx from Spotify” and then nothing. If I ask again it works. I’ve tried resetting the voice assistant and tried different music providers with no change. It’s really strange, whatever happens to the first command I wonder?
Anyone else experiencing this?
Best answer by UKMedia
Ah. I missed that hyperlink. Did you mean this advice:
The ONLY way to resolve this issue is to reboot your network in this order:
- Any wired Network devices or switches;
- Any other wired devices;
- All other Wi-Fi devices (Turning Wi-Fi off and on again on each device would also work)
If so, when you say “reboot” do you mean to power down the items in that order then power them up in that order or reboot them one by one with the other items of kit still powered on?
Either approach will work, although the latter option is the most practical in my opinion. Personally, I recommend reserving the IP addresses in your router first, as these devices need to be rebooted again for the new addresses to take effect.