Hi,

I cannot change the alexa acount in sonos one speaker. The alexa system at home recognise the speaker an can manage it, but when I ask to the sonos speaker itself it doesnt recognise the house services as the speaker itself keep on working with a different account.

I have tried to remove and reinstall everithing, alexa apps, related music apps, skills,...and I have removed the the sonos amazon device registry also, but everytime I  try to change the sonos alexa voice service (through the sonos app) to the account I use at home it automaticaly comes back to the former alexa acount.

thanks a lot for any help that will be very welcome.