Voice control and smart home

I have over 20 Sonos speakers in my home. They are all compatible with the new Sonos S2 app. When I try to create an automations in HomeKit such as arriving home, It always causes the scene to fail. When I remove the audio from the scene, it works fine.I want to have my music to play to my speakers. I have selected the speakers to play and have selected the music in Apple Music and have checked it and adjusted the volume to where I want it to play. The artwork is shown when I get back to the Scene I am creating.  Can you give me suggestions on how to have this work if there is a way to make it work. If not, then please ask your technical team to consider adding this to a future update. Thank you very much. 

Just set up a Sonos one with Alexa and whenever she talks there’s a lot of static in the voice. I’m not noticing it when playing music as much if at all. 

I see people have been logging this complaint regularly for months i have been using my Playbar and two Sonos Ones for over 3 years and love them 3 days ago Alexa switched to a whisper and just won’t change. Nothing was changed here worrying 

Hi, Greetings,i m using Beam it’s a great product, but not able to access Alexa or any other voice asstt. ,Do anyone have the same problem with solution or alternative…!!pls provide info with details. thanks 

Buongiorno volevo unire in un gruppo unico di riproduzione due speaker sonos one e un echo input e credevo di poterlo fare con un gruppo alexa ma non me lo fa fareC’è un altro modo? Se avessi avuto un altro dispositivo tipo echo dot sarei riuscito? Hello I try to join two speakers “sonos one” and one “echo input” in a single playback group I hope that this it’s possible with one alexa group but not work.Is there another way? If I had another device like “echo dot” would I be successful? 

Hi, I am trying to connect Sonos play 5 with my Google nest mini, Nut while adding voice assitance with google assistant>add to sonos, in Sonos app i can find Sonos Beam in the Sonos app but i can not find my sonos Play 5 which i want to connect to Google mini. What could be the reason , Please help Thanks

How to I tell Harmony Hub to change Port to the Input (Audio In). I would like to define an activity „Listening to CD“, which starts Amp, Sonos Port and CD Player (connected to Port) and switch Port´s source to the CD Player? 

Greetings,I have the pre airplay system till the update came out.I can run the Sonos wirelessly through my eero system fine.When I try to play through airplay, it not found.I’ve tried adding to Apple Homekit, and you guessed it, not found, but add through the manufactures app. Is that the key? What is the sequence to accomplish that?

I'd like to know why my Sonos devices only play the requested song when I request a specific song with a voice command and via You Tube Music, but when I make the exact same request on my Google Nest or Polk Assist speaker they play the requested song and then continue with other various songs that Google thinks I might like.  I would expect the same Google behavior across various Google devices.  

If I ask Sonos Move “Alexa what is the weather” it works fine along with whatever other questions I have.But if I ask it to play my Favorites…  It will say “Playing your favorites”  then silence.   It seems to locate my favorites because it says it…. but plays nothing.  It was working before, but started acting up so i had to reset it and reconfigure it all over agian. No I can’t get it to play my favorites.  Note: this is the playlist I have for Alexa.. when asking an Alexa device it works fine.  Any Ideas?

I say something like "ok Google, play Radio 4" and it responds saying "Playing Radio 4 on TuneIn" or I say "ok Google, play Bruce Springsteen" and it responds saying "alright, playing the Spotify playlist called This is Bruce Springsteen" but then does not start playing in either case. I check the system by saying something like "ok Google what time is it?" And it always responds to that correctly. Very occasionally it works and starts playing the music but more often than not it doesn't. I have tried:Disconnecting and reconnecting my Spotify accountDisconnecting and resetting up Google Assistant on the SonosSetting my default device to play from in Google Home as the Sonos OneChecking my default music service in Google Home is Spotify

Hi. We have 2 Sonos One with Alexa, one "kitchen", one "living room" Living room is the older unit. When I ask living room to play BBC radio 2, she goes through the routine, but the station doesnt play, but when i do the same on Kitchen, the station does play. Both speakers are on wifi, less than 20 feet from the wifi hub and our current wifi speed is 40mbps. Can any one help please?

Is it possible to listen to music on your sonos speakers AND use your amazon echos as additional speakers at the same time?   I have 5 sonos speakers and 1 echo and am able to ask alexa to play music but it will play on either the 5 sonos speakers or the echo….i can’t seem to get it to play on ALL the speakers….it is an endless either or no matter what I do.  Any guidance would be so appreciated.  

Hi,I cannot change the alexa acount in sonos one speaker. The alexa system at home recognise the speaker an can manage it, but when I ask to the sonos speaker itself it doesnt recognise the house services as the speaker itself keep on working with a different account.I have tried to remove and reinstall everithing, alexa apps, related music apps, skills,...and I have removed the the sonos amazon device registry also, but everytime I  try to change the sonos alexa voice service (through the sonos app) to the account I use at home it automaticaly comes back to the former alexa acount.thanks a lot for any help that will be very welcome.  

Hi All. When asking the Arc to Play music via Spotify (Spotify set as standard) it says that Spotify is not set up in Sonos? But it is. It works perfect through the Sonos app. Diagnostic 1498108751  

I have Radiopup setup on Sonos but can’t access it using Alexa voice commands.  I have no problem playing Radiopup stations on Sonos using the app.  Any help will be appreciated 

Is there a way to conect the Viviant door camera to the sonos speakers and use them as a door bell. Their system does not connect to the doorbell. So being a wireless system I wanted to know if you thought of connecting your product to viviant or if you would think about working on that project. Thanks for all the years of great sounds… Keep up the good work!JW

Hello All,Moved into a new property with built in speakers in the ceiling. I’ve purchased a Sonos amp to run these and it’s working great. I now want to connect my Alexa devices to this amp (wirelessly). But Alexa doesn’t seem to discover the amp, I had no problem with this in the old property with an older gen Play:1.  Any help would be hugely appreciated.  United Kingdom Cheers, Patrick 

Hi, appreciate any help or ideas on this one.  Are there any known limits in regards to the Google or Alexa voice assistant commands available on a Sonos One?Sonos One with Google Voice Assistant cannot seem to handle many of the commands that a Google Home Mini sitting right next to it can.  Examples include home automation commands like “turn on my lights” or routines I would want to run by name.  Google Assistant on Sonos will inform me that “that device is not set up yet but can be on Google Home.  etc.” where again, a Google device has no issues.Known issues here or additional configurations that I can make?Thank you for any ideas.Sam 

Just received my SONOS beam and tried to set up the Google Assistant. Followed the steps in the SONOS app, but when i go to connect to either Google or Alexa, I get a ‘There was a problem adding Google Assistant’. I have tried everything I can think of - reset the device, deleted the app and re-installed - but nothing seems to work. I’ve successfully connected the device to my Google Home, so can play Spotify from it, but that is only through my Google mini. Any ideas please? 

Hi therei have a radio station that I have played previous, when I ask google to play it she says ‘Ok playing Classic hits’ radio station on tune in…then she says..’Sorry, I can’t find what you are looking for’.…Any suggestions please?Thank you

I notice that whenever I am playing music through SoundCloud, Alexa does not respond until I manually go into the Sonos app and pause the music. Does this happen with anyone else? I currently own the Sonos Move. 

I cannot request Alexa to start /stop a music service from iheart radio. I can manually select it from my phone. All other voice controls work. Eg timers, volume up / down and questions.I have reinstalled voice control several times with no fix.Any help work be greatly appreciated Leigh

Hi, does anyone know anything about the Violet SmartSwitch? I don’t see any mention of ‘Works with Sonos’ approval on their website.www.violet-ultra.co.uk  

Purchased my second sonos 1 in December, and noticed sometimes when music is playing, Alexa will not respond to me! The volume of the music is never too loud and the mic is enabled, if I stop playback via the Sonos app,  Alexa then begins to respond again. I do it and never had this issue with my other Sonos 1