Voice control and smart home

I have lost Alexa on my Play One.  I have factory reset the speaker and reconnected it.  I’ve also done everything under in the Sonos support topic about deregistrating and reregistrating an Alexa device.  When completing the setup, I can hear Alexa confirm setup with, “Hello!”.  However, the mic led will not turn on.  There is a tone each time I turn the mic on and off but it will not respond to any commands.  Everything looks fine, just no mic LED or response.Your diagnostic confirmation number is: 1384143241.   What’s the next step, Sonos? Thanks- John

I just set up a Sonos One with Alexa and the sound is noticeably better than the Amazon Echo. On the Sonos One though, each and every time I call "Alexa" it plays some kind of acknowledgement tone. When I call my Echo or Dot, thankfully there is no such tone. Is there anyway to disable it?

Does anyone know if a paired Sonos One speaker system now has both microphones working for Alexa? By default it was only the left speaker that was listening before (shown by the microphone light being on) but now the light is on on both speakers. I am wondering if there has been an update?

I have an activity that turns on Sonos Playbase and a Sonos One.The volume controls both, but mute only works on Playbase, which is connected via optical to the TV. Any thoughts on muting?  Goal: Mute both or multiple devices from the Harmony Mute button.

Asking for a feature request to have Sonos volume control by Alexa be able to say a volume number and set it to that instead of the 0-10.  The right spot for listening is too loud at say 20 and too low at 10.  Just be nice to say Alexa set to volume to 18 or 25. 

I’ve just got a Sonos Amp (my first device), and I’m trying to add it to Google Home. I’ve tried by adding it through the Google Home app, and by adding the Google Assistant through the Sonos. Both end up with the same problem - they open the Sonos website to login and when I do it says “Not available in your country.” Even though I am in the UK and:I have set my Sonos profile to United Kingdom My Google account is set to United Kingdom I do not have any other Google accounts on my phone I am logged into the same Premium YouTube Music account on Sonos and Google My IP address comes up as United Kingdom when checking online I’ve restarted my router, phone, uninstall Assistant etc.I’ve been through all the threads and tips I can find, and I can’t find any more advice on how to fix it. Please can someone help? It really just seems like the Sonos website mistakenly thinks I’m in a country that I’m not.

My Sonos One is connected and works fine (I can play TuneIn stations, Alexa answers all questions I ask, etc.) but when I ask to play something from Spotify it says “The device is offline”.I tried to deregister and re-register, delete ans re-install the Alexa app and the Sonos app on my phone, but nothing changed.Another voice command that doesn’t work is when I’m playing music (doesn’t matter if it’s from TuneIn or Spotify) is the “Stop” command. My Sonos chimes but the music doesn’t stop.  

What is the command to get Google assistant to play music from Sonos Music library.I know I can play via the app, but is it not possible to use voice commands?

I have a Beam, a One and a One SL grouped together in my lounge. The charging base for my Move is also on my lounge but it gently lives in my bathroom. Whenever I use Google assistant to control my hue lights, it will respond on my Move if it's on charge in the lounge, but if it's in the bathroom the response comes from my phone, even if the phone is in another room which is annoying. Although Assistant is enabled on the Beam and the appropriate One; it just doesn't seem to work. If the phone or the Move isn't in range, I get nothing, no response. I assumed it was because it didn't work in groups but theres no logic to that. 

I'm trying to help out a neighbor who purchased some Pyle bluetooth in ceiling speakers.  He wants the ability to listen to his TV and play music (via phone app) on them.  Additionally, he will add more speakers up stairs and wants to pipe the music to those as well.  Does Sonos have such a device?   Can multiple Sonos devices be linked together to provide music all over the house?

I have added Sonos Beam to my TV in the Kitchen this week and set up Alexas and I can ask Alexa questions etc etc , but when I ask for music example ‘Play BBC Radio 2’ it responds saying ‘Playing BBC Radio 2 from BBC sounds’ but nothing plays , Same request ‘Play Virgin Radio’ responds ‘Saying playing Virgin Radio from TuneIn Radio’ but nothing comes out of the speaker. -Also Amazon Music does not work, when asking ‘Play 90’s music’ response i get is ‘first enable the skill for the Sonos beam in the Alexa App and then discover devices’  this I think is the problem and what devices is it trying to discover ?   I also have the same Beam in my TV room for the last year and this works perfectly with all of the above commands  as does several Alexa Echos .  

This. Application is slow it’s terrible for Alexa commands and refuses to answer and listen just like my older children sometimes it works after you yelled at three times it’s horrible I hope you’re doing something to fix it 

I have a bunch of Sonos speakers (obviously) and just bought an Echo Show.While I can control the Sonos system in all rooms, there seems to be no way to show what’s playing on the Echo Show.What I’d expect is, that:if the Echo Show is in the same room as my speakers - it shows what’s playing on these there is a setting, where I can show what’s playing on <any> room on the Echo Show (like it does on the iOS or Android app).But I can’t seem to find any setting for this… Can this be true? (I somewhat feel like back in the 90s)Any hint?

PART 1: I have a Show 5 and Sonos One in my kitchen. I want the Show to be my Alexa device, but would like the One to be my speaker for music in the Kitchen. When playing music, I don't want to have to specify “kitchen” in my commands. I created a group called Kitchen, and added the Show and Sonos One to that group. The Sonos One is set as the speaker for this group the playback option is set to “Always.” Question… Did I set this up right? Should I turn the mic off on the Sonos One? If yes, is there a way to disable the mic so someone (i.e. one of my kids) doesn't press the button and turn on the One’s mic by mistake? PART 2: I have a Sonos Beam in the living room, which is next to the kitchen. It is connected to my TV via HDMI. Sometimes I want to be able to play the same music through both the Sonos One and the Beam. I created a group called Living Room, and then grouped Kitchen and Living Room into a

I have a Sonos Beam in my living room in a group with two Gen 1 Sonos One speakers and a Sonos Sub. I have had Alexa enabled since I initially setup this system. All had been working well but suddenly, Alexa will not stop or pause playing by voice command. I can say "Alexa, play NPR" and it will respond properly. I can say "Alex Louder" and "Alex Lower" and the volume will adjust. But when I say "Alexa Stop" (which is what I've been saying since day one) or "Alexa Pause" it will simply make the command chime and keep playing. Also, the Beam is working properly but in the Sonos app, I don't specifically see the Beam listed as a speaker. I think it might simply be labeled "Living Room?" I'm not sure if I should see the Beam specifically? I tried to remove Alexa and reactivate it but I got completely confused and I'm not sure what I accomplished. I'm now back to square one, with the same symptoms as described above. I

I purchased a new Sonos One 2nd gen last month, and I immediately noticed that the microphone was nowhere as sensitive as the gen 1 version. For Alexa to respond, I have to be quite near the Sonos One, and I've had to raise the volume of my voice to be heard. I relocated from Europe earlier this year and was waiting for all my Sonos gear to arrive with my furnitures. Those have now arrived and I set it all up over the past few days. So I have Sonos One devices in all bedrooms, all but one are 1st gen, the 2nd gen being in my bedroom. When I say "Alexa, turn on the light", it's typically Alexa in another room that will respond. "Alexa set a timer for 5 minutes" and you can hear it being setup in another bedroom. Now I don't know if it's an issue with this particular gen2 that is faulty, or that somehow the gen2 has a less sensitive microphone. But it's pretty much unusable as an Alexa device. If I say "Alexa!" with a rather low

I have over 20 Sonos speakers in my home. They are all compatible with the new Sonos S2 app. When I try to create an automations in HomeKit such as arriving home, It always causes the scene to fail. When I remove the audio from the scene, it works fine.I want to have my music to play to my speakers. I have selected the speakers to play and have selected the music in Apple Music and have checked it and adjusted the volume to where I want it to play. The artwork is shown when I get back to the Scene I am creating.  Can you give me suggestions on how to have this work if there is a way to make it work. If not, then please ask your technical team to consider adding this to a future update. Thank you very much. 

Just set up a Sonos one with Alexa and whenever she talks there’s a lot of static in the voice. I’m not noticing it when playing music as much if at all. 

I see people have been logging this complaint regularly for months i have been using my Playbar and two Sonos Ones for over 3 years and love them 3 days ago Alexa switched to a whisper and just won’t change. Nothing was changed here worrying 

Hi, Greetings,i m using Beam it’s a great product, but not able to access Alexa or any other voice asstt. ,Do anyone have the same problem with solution or alternative…!!pls provide info with details. thanks 

Buongiorno volevo unire in un gruppo unico di riproduzione due speaker sonos one e un echo input e credevo di poterlo fare con un gruppo alexa ma non me lo fa fareC’è un altro modo? Se avessi avuto un altro dispositivo tipo echo dot sarei riuscito? Hello I try to join two speakers “sonos one” and one “echo input” in a single playback group I hope that this it’s possible with one alexa group but not work.Is there another way? If I had another device like “echo dot” would I be successful? 

Hi, I am trying to connect Sonos play 5 with my Google nest mini, Nut while adding voice assitance with google assistant>add to sonos, in Sonos app i can find Sonos Beam in the Sonos app but i can not find my sonos Play 5 which i want to connect to Google mini. What could be the reason , Please help Thanks

How to I tell Harmony Hub to change Port to the Input (Audio In). I would like to define an activity „Listening to CD“, which starts Amp, Sonos Port and CD Player (connected to Port) and switch Port´s source to the CD Player? 

Greetings,I have the pre airplay system till the update came out.I can run the Sonos wirelessly through my eero system fine.When I try to play through airplay, it not found.I’ve tried adding to Apple Homekit, and you guessed it, not found, but add through the manufactures app. Is that the key? What is the sequence to accomplish that?

I'd like to know why my Sonos devices only play the requested song when I request a specific song with a voice command and via You Tube Music, but when I make the exact same request on my Google Nest or Polk Assist speaker they play the requested song and then continue with other various songs that Google thinks I might like.  I would expect the same Google behavior across various Google devices.