Voice control and smart home

I have Radiopup setup on Sonos but can’t access it using Alexa voice commands.  I have no problem playing Radiopup stations on Sonos using the app.  Any help will be appreciated 

Is there a way to conect the Viviant door camera to the sonos speakers and use them as a door bell. Their system does not connect to the doorbell. So being a wireless system I wanted to know if you thought of connecting your product to viviant or if you would think about working on that project. Thanks for all the years of great sounds… Keep up the good work!JW

Hello All,Moved into a new property with built in speakers in the ceiling. I’ve purchased a Sonos amp to run these and it’s working great. I now want to connect my Alexa devices to this amp (wirelessly). But Alexa doesn’t seem to discover the amp, I had no problem with this in the old property with an older gen Play:1.  Any help would be hugely appreciated.  United Kingdom Cheers, Patrick 

Hi, appreciate any help or ideas on this one.  Are there any known limits in regards to the Google or Alexa voice assistant commands available on a Sonos One?Sonos One with Google Voice Assistant cannot seem to handle many of the commands that a Google Home Mini sitting right next to it can.  Examples include home automation commands like “turn on my lights” or routines I would want to run by name.  Google Assistant on Sonos will inform me that “that device is not set up yet but can be on Google Home.  etc.” where again, a Google device has no issues.Known issues here or additional configurations that I can make?Thank you for any ideas.Sam 

Just received my SONOS beam and tried to set up the Google Assistant. Followed the steps in the SONOS app, but when i go to connect to either Google or Alexa, I get a ‘There was a problem adding Google Assistant’. I have tried everything I can think of - reset the device, deleted the app and re-installed - but nothing seems to work. I’ve successfully connected the device to my Google Home, so can play Spotify from it, but that is only through my Google mini. Any ideas please? 

Hi therei have a radio station that I have played previous, when I ask google to play it she says ‘Ok playing Classic hits’ radio station on tune in…then she says..’Sorry, I can’t find what you are looking for’.…Any suggestions please?Thank you

I notice that whenever I am playing music through SoundCloud, Alexa does not respond until I manually go into the Sonos app and pause the music. Does this happen with anyone else? I currently own the Sonos Move. 

I cannot request Alexa to start /stop a music service from iheart radio. I can manually select it from my phone. All other voice controls work. Eg timers, volume up / down and questions.I have reinstalled voice control several times with no fix.Any help work be greatly appreciated Leigh

Hi, does anyone know anything about the Violet SmartSwitch? I don’t see any mention of ‘Works with Sonos’ approval on their website.www.violet-ultra.co.uk  

Purchased my second sonos 1 in December, and noticed sometimes when music is playing, Alexa will not respond to me! The volume of the music is never too loud and the mic is enabled, if I stop playback via the Sonos app,  Alexa then begins to respond again. I do it and never had this issue with my other Sonos 1 

I have my Sonos Arc playing my music via Alexa but is there a way for the Sonos Subwoofer 3 (which is connected) also adding to the sound? The music only seems to come from the soundbar. thanksMichael

I have a Google Hub. Before adding the Sonos Beam, I could play Pandora from the hub, and the hub's display would show what was playing on Pandora and basic controls (for example, I could thumbs up/down). Now that I've added the Beam, the music plays from the Beam - which is perfect - but it no longer displays Pandora on the hub. I have to go into the Sonos app on my phone to see what's playing. But, if I say, "Hey Google... play Ella Fitzgerald radio on Pandora on kitchen display" (which is the hub), it displays Pandora on the hub, but the music also plays from the hub and not from the Beam.How can I play Pandora (or whatever, really) by voice control to my hub, have it display on the hub, but play on the Beam? The Beam is set as the default speaker for my hub.

So I'm a huge sonos fan, and recently upgraded to the Beam, which is my first sonos device with Google Assistant support.One thing that google has improved is reducing how chatty the google nest mini is when you turn off lights. You can see them turn off, so having it tell you that it turn them off is a bit over the top.I noticed the Beam does the old behavior of repeating back which lights are being turned off.I'd love to see the Beam updated to not do this.More Info:https://support.google.com/googlenest/thread/10509024

Hi, having just set up the Arc and a Gen 3 Sub, I thought I would add Google Assistant. Unfortunately, when I get to the point, where it asks you to login to my Sonos account, it just say that my email address or password is incorrect! I checked and double checked my Sonos account details, and I am inputting the correct details. I have also uninstalled and reinstalled Google Assistant, but it still says my account details are incorrect. Now what? TIA

 Hi, I have an echo dot linked to a Sonos speaker. Whenever I ask Alexa to play bbc radio 2 on the Sonos, it plays bbc radio 2 Wales. There is no problem when just asking Alexa to play radio 2 on itself, however.I have recently upgraded from a 1st gen to a 3rd gen dot, but the issue remains the same.Anybody else had this problem? If, so, what’s the fix?I have also asked this question in an Alexa forum.

So we regularly use Google assistant ambient sleep sound when going to bed. Everything works fine over all, but the only thing bumming us out is that the ambient sound is only playing from the Arc, is it possible to make it play it from all speakers?I’m guessing it only plays the sleep sound from the Arc like Google assistant voice does? Is it possible to allow Google assistant voice to play trough all speakers as well? 

Hi!If I buy a Sonos One Gen 2 and setup Alexa, will I be able to control any other alexa enabled devices, such as video doorbell or I will be able to control only this Sonos speaker? Neven

Hi - wonder if someone can give me a pointer.I’ve got 4 sonos units working on the new S2 system, all hooked up to Alexa and working fine.I thought I might be able to use my old Play:5 which is on a standalone S1 controller with a Google Nest Mini.  Whilst I’ve enabled Google Assistant on it Google Home doesn’t see it (all the others show up).  Searching for devices doesn’t help.Am I just trying to do something that isn’t possible?Thanks

Had the Sonos setup and working with Alexa fine last week. Moved it to a different building with different wifi. Setup new wifi, Alexa voice commands would acknowledge me, she would give time, weather, but when I ask to play music, it says “playing music from Apple music” but no music, same with iHeart Radio. If I go into the Sonos S2 app on my phone and play music from Apple music, it will play fine, Alexa voice command will turn volume up and down, but will not pause. I did a reset on the speaker and app both, but same issue. Help please!

I have a Beam and two One SL in a surround setup in my living room, and I’m considering adding a One for my kitchen which is in the other part of my apartment. My question is if I will be able to use Google Assistant in the One as well, or can Sonos only handle one microphone in a setup, even though the microphones are in different rooms?

We all know that the integration of smart assistants in Sonos is botched, but hopefully someone can explain my most recent problem.  everytime I ask Alexa on my Sonos Ones or my Sonos move to play something she replies correctly with “playing xxx from Spotify” and then nothing. If I ask again it works. I’ve tried resetting the voice assistant and tried different music providers with no change. It’s really strange, whatever happens to the first command I wonder?  Anyone else experiencing this?  

I have the ARC and 2 One(s), all in my Media Room.  I have Alexa on the ARC.  How do I add Google to my One?  When I try to do so, I just see “Alexa Enabled” and I don’t have any other options.  Is it possible to do what I want?

Arc keeps repeating « Mic is muted » then « the mic is back on »   I believe it’s the google assistant. I can’t figure out a pattern. It’s very annoying. Sometimes it’s 5 secs appart. Sometimes minutes. 

Buongiorno. Dopo aver cambiato le impostazioni di rete in casa, quando do un comando al sonos one 2gen con assistente vocale Alexa, il diffusore risponde che attivera la musica. Ma la musica non parte. Prima del cambiamento funzionava tutto bene. Ho fatto anche reset totale del sonos ma ancora non va

So a rarely use GA to find specific songs or artists but when I do I find that it works fine. Ok sometimes it might start playing an acoustic version instead but since the artist and song title is the same I can understand that. A friend of mine asked if I could recommend a Sonos One for the start of a multi-room system with GA integrated and I did recommend it. But no he’s not satisfied at all because he thinks that the response and action from GA on Sonos doesn’t work compared to his Google Home.In my world it should be the same since GA on Sonos just contacts the GA servers and get a response and action from them, using the same algoritms as any GA enabled speaker? Or am I wrong?Upon testing at my place I sometimes do find some differences between the respond and result from GA on Sonos One and GA on Google Home Mini but in general it’s the same and it more seems a bit randomized when there is differences. And the differences is sometimes beneficial for GA on Sonos and sometimes for