Answered

Alexa volume out of sync when using volume limit

  • 14 March 2021
  • 1 reply
  • 24 views

I have Sonos One with Alexa set up, and see this issue:

  1. In Sonos App, go to Settings - System - <your speaker> - Volume Limit - set to 35%
  2. Say “Alexa, set volume to 2”. Alexa sets volume to 2, all good here.
  3. Say “Alexa, what’s the volume?”Alexa says: “Device is at volume 4”.

Can this inconsistency be fixed please?

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Best answer by Corry P 15 March 2021, 13:15

Hi @Tomas1 

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

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Hi @Tomas1 

Welcome to the Sonos Community!

Thank you for your post - we are aware of this issue and are currently investigating it. At present, we have no information to share about how long this will take to resolve.

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