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Answered

Sonos unit mutes when speaking to different unit

  • March 12, 2021
  • 3 replies
  • 61 views

I have a Sonos Beam in my bedroom and a Sonos One in my office.  If I am listening to music in my office and my wife asks Alexa something on the Sonos Beam, my Sonos One mutes.  How can I fix this?  This doesn’t seem normal.

Best answer by GuitarSuperstar

Perhaps this article might help: https://www.the-ambient.com/how-to/sonos-speakers-amazon-echo-ducking-volume-mute-issue-1211

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3 replies


  • Author
  • Contributor I
  • March 12, 2021

I’ll give that a try.  Looks promising.


  • Author
  • Contributor I
  • March 15, 2021

That did the trick, thanks.