Voice control and smart home

throughout the last couple of years I have had variable success with whether or not alexa turns off the tv. now its variable success whether or not alexa turns on the tv. switching hdmi to the non-arc port is what allowed alexa to turn off the tv. BUT that annowing sign saying your audio device is not in the arc hdmi port would intermittently show up despite pressing ok or just leaving it alone. Samsung TV. switching the hdmi port bact to the arc port now “confused” the tv and so variable whether or not alexa can turn on or turn off the tv… SONOS, please address and create appropriate update. what does the community think? thanks

I am using Alexa on an echo dot and it plays music through my Sonos One gen2. Is the echo device superfluous here? Which device is actually converting the digital music stream to analogue (I presume that the Sonos has the superior DAC). Thanks.

I have a Beam upstairs and an Arc downstairs. The Beam works fine with Alexa ( although have an Amazon fire stick close by the Beam, and I wonder if it’s that which is responding?! - this is connected to the tv, and so is the Beam). but with the Arc Alexa keeps replying - “first enable skill for Arc in Alexa app” .. which is already enabled but I’ve tried disabling it and re-enabling it, but then Alexa says it can’t find devices. I’ve been able to control the Arc via Sonos app, playing Amazon Music, but Alexa won’t work. Can anyone help with this? I’m very confused!

When trying to follow the Google Assistant setup guid and the small gif showing how th app should look, the “Add Google Assistant” button is not present in the app while it shows in the clip. When following the, I don't get past the guide page in the app telling me to install the app, login in and adding my Sonos and my Music services.My Sonos devices has been added in the Google Assistant app, and the music service as well without any issues. The Google App just reports that it cannot find my units. Does an updated point-by-point guide exist that actually matches the Sonos app(and maybe even also the Google Assistant app?

Have my ARC connected to my LG CX.The assistant will sometimes activate during movies and random TV without me saying “hey google”.No words or sounds come close to “hey google” or “okay google” when the assistant activates.Anyone noticed this or have any suggestions?Thanks.

Has anyone else had issues setting up Alexa on their Era 100? I have a One with Alexa enabled but when I try to add Alexa to my 100 I get a “There was a problem adding Alexa” error after clicking the “Sign in to Amazon” button. I have logged out of and back into the Amazon Alexa app, and disabled/re-enabled the Sonos skill in that app. 

Hi all, hoping for some help. Just set up a Roam and authorised the google assistant etc. However, when I try to use the voice function to play a radio station, I.e. Radio 2, TALKsport I get the message “sorry I can’t find what you asked for”. Probably an easy fix so hoping this can be sorted fairly quickly. Thanks

Bought a Sonos One and connected it to my old 2x Sonos plays.I did this to set up Alexa routines for my daughter.While I have been able to get music to play out the speakers from a routine,I cannot get it to do an Announcement through any of the speakers from a routine.When I press play on the routine it says “Now playing you routine” but no sound is played.I have reset the speaker, removed the Alexa app, re installed it re connected it to the Sonos app but it still did not work.There is a post on the Sonos community talking about this from a couple of months ago but it seems like it is working for some and not others.I was hoping someone here might have some thoughts on getting this to work.

Alexa on Beam v1 is broken after the 15.2 update.  Fed up. Every update destroys my system. How about you?

I’ve connected Alexa and Alexa speaks through my Beam. Yet when I ask Alexa to play my music it says I need to connect. 

Two days ago my long-standing Google Assistant “Good morning” routine on the Sonos One started telling me that it couldn’t do “that” unless personal results was enabled in Google Assistant for this speaker. I tested and found that it’s referring to the “tell me my reminders” command in the routine. The Google Home app doesn’t offer the “personal results” setting for Sonos speakers, but there is an “enable personal results” setting under Google Assistant settings in the Sonos app, and it was correctly set to enable. But apparently it has stopped working. I checked another non-Sonos speaker that has Google Assistant, and it’s also affected by the same new bug - it has the “personal results” setting enabled, and it no longer works. The “personal results” setting continues to work correctly for Google Home speakers. Google has obviously made a change that kills personal results for all non-Google speakers, either deliberately or as an accidental bug.

I have two Sonos speakers with Alexa (beam and one gen2).I've created a routine with an announcement to be played on all the speakers at a certain time, but it is not working. also testing the routine is not making any announcement. If a do a manual announcement it is working correctly. I have seen other threads about this problem but I haven’t find a solution.

Sonos Voice Control is excellent. It just works and does exactly what I need for my Apple Music account. I also listen to Qobuz, Spotify and BBC Sounds regularly - any idea if or when they might be added to Sonos Voice Control?

The alexa on my sonos can't play any music services, it says I have to link them and go back to sonos app, but they are linked. I've tried a million times. Any help would be great

Can’t add my Sonos to Apple homekit. Searched  all on the web and no solution works. Have tried everything i found. Is there any plan to solve this issue? Loosing my faith in Sonos soon if this not will be fixed imidiatly.

After update ,Alexa does not work and sonos will not play music through the app

Hi there,Both myself and my wife’s Apple Music is setup in the Sonos App under the same Sonos ID (Mine)If I use ‘Hey Sonos’ and issue a command, I have no issues.If my wife issues the same command she is totally ignored?Is this usual behaviour, or are we doing something wrong with our setup please?Should each user in the house login to the Sonos App with their own login credentials or share mine? Or is this irrelevant 😀 We are using the Full Home Cinema set-up with Arc, Sub, and two One SL’s. Any help would be greatly appreciated.thanksGary

I checked if Google assistant is possible to be install to my Sonos beams or not.and I confirmed that it is possible.However, my area(Japan) is still impossible to use Google assistant on my Sonos.Are there any schedule to apply google assistant to Japan?  

I want my Sonos One to be the default music speaker when I say a command like “play rock music” or when it’s already playing “play the next song” without having to mention which speaker. I don't have the option in the home app that's mentioned in other threads. 

I have GROUP called Main that includes my:1.TV ARC/L&R Play Ones/Sub in Family Room 2. Play One in KitchenWhen watching TV in Family Room with full TV audio playing I often say “Hey Sonos play on MAIN” while in earshot of the Kitchen Sonos 1. I’m finding that I must say “Hey Sonos switch to TV Mode” for the entire MAIN group to stop playing music and start playing the TV audio; for some reason it defaults to music on the “Play on Main” command. I finally discovered the “Switch to TV Mode” command here on the forum and thanks for that BUT: Is there a way to make my DEFAULT audio to always be TV (vs Music) when I say “Hey Sonos play on Main” when the TV is already playing and I want to include the entire “MAIN” group with that same TV audio? BTW turning the TV off/on again will default to TV audio on MAIN group and incidentally “hey sonos stop” in the kitchen first causes the TV to go on mute with unmuting NOT flowing to TV audio in the group/kitchen; both less than desired intents. 

Hi, I have a problem with AirPlay. The system works correctly with the Sonos app but when I want to send something via airplay, the iPhone says it can not and the Mac to change the permissions to "Anyone on the same network". But I already have those permissions like that.What can be the solution?

Since a couple of days, my Sonos Beam (Gen2) and/or Move keep saying they can’t ‘reach Philips Hue’, when I use voice commands via the Google Assistant. This used to work fine previously. The problem seems to be related to ‘scenes’, because a more simple command as ‘Turn of all the light’ still works. Maybe something went wrong with the most recent software update from last week, or so?Thanks in advance for all the input!Michel

PROBLEM: When I ask to Google Assistant to play some song uploaded on my free YouTube Music account or on my local NAS it can’t.STEP by STEP action:I have only one Google Account on my Android Device.First of all I set up Google Assistant to control Sonos throught my Google Account (on my Android Device).Then I connected my free YouTubeMusic account to Sonos App and I set YouTube Music as my preferred service on my Android Device.Then I uploaded some songs on my YoutubeMusic account. If I ask “Ok Google play porcelain of Moby on Sonos” it reply “Ok I’ll play porcelain of Moby from YoutubeMusic on Sonos…. I’m sorry the content is not available on Sonos”.I also tried to remove the YoutubeMusic Account from the Sonos App then I uploaded some songs on my NAS and paired Sonos App with NAS (I can see it on my Music Library on Sonos App). So I asked “Ok Google play porcelain of Moby on Sonos” then Google assistant reply “Ok I’ll play porcelain of Moby from YouTubeMusic on Sonos… I’m sorry I c

After using Alexa on my Arc the sound does not revert to TV - can anyone suggest a fix please? 

Hello,I need your help please:Can we use google assistant or any other system to record conversations in a room where a sonos is without notifying it? Can we use the sonos system combined with google assistant or any other one to listen to activities happening in a room?I am asking as I suspect my ex husband set this up to follow my conversations and listen to activities happening at my home. Thanks so much for your help!