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I have Alexa whisper mode on but it responds loudly. I have tested it on Era 100 and One. It works on One but not Era 100.

Hi @Sol 123 

Welcome to the Sonos Community!

I believe the issue you describe is related to, and will be fixed along with, the issue discussed here:

There are no steps you can presently take to get it working - this will take some work on ours' and Amazon’s side of things.

I hope this helps.