Answered

Sonos / Google Assistant doesn't listen after first interaction

  • 11 August 2023
  • 1 reply
  • 17 views
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After asking something from Google Assistant, Sonos or Google Assistant stops listening.

On Google devices I had the chance to have a follow up question or keep talking to google, like in a normal conversastion:

Simple example: 
- Hey Google, set a timer for 3 minutes.
- OK a timer was set for 3 minutes.
- Thanks!
​​​​​​​- I’m honored to serve!

Now on Sonos this never happens anymore, because Sonos stops listening after it set the timer.

Doest anyone know why is this?

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Best answer by Corry P 14 August 2023, 11:31

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1 reply

Corry P
Userlevel 7
Badge +18

Hi @ouideer 

Welcome to the Sonos Community!

We were unable to reproduce this issue in our own testing. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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