Problem linking to google

  • 26 August 2023
  • 1 reply


I’ve recently had to redo my home network from scratch which unfortunately included my Sonos Play:5. But it just doesn’t seem to work anymore, I’m following all instructions, factory reset all involved systems, updated all apps, Sonos works fine on the Sonos app but it refuses to link to the google assistant. 


Google home app → Devices → Set up a device → Pick Sonos → Link account, continue → 

[here I come to]

Continue → Allow google to control your sonos, Okay → 

[, blank page with a link saying “Return to app” that doesn’t load anything]

Anyone know how to fix this?


Thanks to anyone reading this.


Best answer by kardikek 26 August 2023, 17:38

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1 reply

Found a fix, something wrong with the samsung phone I was using. Tried exactly the same on an old ipad and it worked fine. Oh well.