Voice control and smart home

I have to say I have been along time Sonos proponent and supporter. I have owned my sonos amps since 2006 long before we had touchscreen or speaker options. I have always touted their support and reliability. Calling the One an Alexa device is horrible advertising and beyond misleading. The One can't do half the stuff my alexa's can do. I have have another third party speaker with alexa built in that does more than sonos. I understand it's a "beta" product officially but you are selling this Beta at $200 a pop and advertising features that just aren't there. Seems to me the logical solution would to have been to partner with amazon and someone mount a dot at the top of the speaker and have internal line in connection to the sonos speaker. Here is my list of needs from top to bottom. 1. Get basic alexa support (news, sports, skills etc) how you don't have this first and foremost is shocking 2. Get Amazon to open up and accept this as an alexa device (not being able to add t

When I ask Alexa to play music it does it through the echo dot perfectly, however when I ask the same question but to play in my living room (name of my Sonos speaker) it says I have no music in my library? The problem is yes I have no music in my library, but I want it to steam music via Prime Music! So frustrating... The only way I can get the echo dot to stream music via Prime music is to say "play blah blah from Prime Music in my living room" which is long and tedious. And yes I have set my default music service to Prime Music! Where I am going wrong? Any help is much appreciated!

If I start music from Alexa in my Sonos 1 and ask to add kitchen or living room it will start but it starts a new, different station, on each speaker set. I’ve tried grouping them in the Alexa app too. Any suggestions? Diagnosis 8034377.

Hi I just purchased an Echo Dot. I have named the sonos devices in my house as per the guidelines and can control them in all rooms except the playbar in the kitchen. When I say "Alexa" the music goes quiet in the kitchen (and presumably all rooms at present) so it is communicating correctly with the playbar, I can even ask it to stop the music. But if I say "play Radio 2 in the kitchen" alexa says "playing BBC Radio 2 from TuneIn On Kitchen" but nothing happens. Same with playing any music from the Amazon Prime service. It did actually work the first day I had the device, not sure what happened as everything is as it was before.

I’ve been able to successfully use Alexa (4 dots) to control Sonos (7 speakers) using sw v 8 since it’s release - it’s been flawless. The wheels came off yesterday when I installed 8.1. Today’s 8.1.1 hasn’t fixed it. Now stuck with single track playback from albums, refusal to play different rooms, etc. Tech Support supposedly looking at it :-( I’m wondering if I have an IP address issue, ie do the dots remember the IP address at speaker discovery or do they purely use the speaker name when handing the Alexa voice command across from the Amazon cloud to the Sonos cloud? The speakers have historically been on DHCP and have likely changed ip address at or around the time of the update and wonder if this is contributing to the issue? I’ve since allocated static up addresses to ensure a static/stable configuration. Related to this I notice references in these threads to “forgetting” speakers in the Alexa App /Amazon. I’d like to do this so I can ensure Alexa isnt holding onto old up

I recently set up a Sonos bridge and have a single player (Play 3) set up properly. I have used the Play 3 without the bridge and Alexa worked fine. Not certain if this is an issue with the bridge or "Alexa". I can give Alexa a command and she says she is playing it but the Play 3 does not play. Anyone using a bridge with the echo dot? Any suggestions would be appreciated. Thank you.....Steve

Hi, I very recently bought a sonos one and love it and the sound quality. Eventually will be getting the playbar. I use Apple Music and when I ask Alexa to move to the next song she keeps saying no music or something and only works with amazon music. How do I get Alexa to skip tracks and search my library for songs so I don't have to keep browsing through my phone / tablet? Many thanks. K

I've finished setting up my Sonos One in the Foyer location, but it doesn't work other than as a Play:1 or an Echo with no ability to play music unless I use the Sonos App. Steps: :"Alexa, what's the weather?" Actual/Expected: Successfully provides weather. Alexa, play Blondie in the Foyer. Actual: "I couldn't find anything called Foyer. To check device or group name go to settings in the Alexa app" Expected: Plays Blondie in the Sonos-defined Foyer. Also tried unsuccessfully with Sonos-defined Living Room and Master Bedroom which were long standing Sonos locations. Steps: "Alexa, ask Sonos to play Blondie" Actual: "Shuffling songs by Blondie on Ruth's Sonos One". No music plays, but it is clear Alexa knew where it should play it. Expected: Music plays on Sonos One which is assigned to the Foyer location in Sonos. Steps: "Alexa, play Blondie" Actual: "Shuffling songs by Blondie". No music plays. Expected: Music plays Steps: "Alexa, next song." Actual: I can chang

Many people have talked about ducking and the use of line in, so I won't go into detail. Discussed here: https://en.community.sonos.com/amazon-alexa-and-sonos-229102/amazon-dot-and-play-5-line-in-going-quiet-when-replying-from-alexa-6791469/#post16150889 However, the ducking has other unintended consequences. As a household with multiple Alexas and multiple Sonos zones: 1) Any utterance to Alexa anywhere in the home ducks Sonos playback 2) Sonos playback is ducked even if it was not originated via Alexa While I enjoyed the integration, the "cross-talk" interference makes the current implementation unusable. I hope the GA version sorts this out.

If I am playing music using Pandora, then ask Alexa to add something to a Shopping List, the music stops but never resumes. I have to then ask Alexa to start music again. Seems like music should simply get quieter as I'm talking to Alexa, and then resume previous volume after command is executed.

Hi I have a black and a white sonos and have now purchased 2 echo dot - but I am wondering how do I get the music from the echo to play through the speakers of my sonos - do I need another lead or is it done via the Alexa app? thanks

Is the Windows App capable of setting up a new Sonos One?

Does anybody know if free calling feature is supported in new Sonos One with built-in Alexa?

I received an email from Sonos today about a promo code for Alexa Echo Dot $25 off. Code isn't working...anybody else having that problem?

Hey guys does anyone have a spare discount code for the echo dot they could send me ? been in hospital all week quite unwell but I heard about the offer and emailed them three days ago to ask for a code they finally replied today to say it’s too late they can’t issue any more coats although they can be used by the 29th if anyone has a spare code I would be really grateful if they could PM me. thanks in anticipation

I bought two sonos ones to act as surrounds with my playbar in my living room. Besides a few small problems everything seemed to be working fine. Now the sonos ones will NOT execute music commands. When I ask Alexa to play a song, it acts like it is going to work and says that it is now playing in the living room but nothing happens. I have tried everything that I know to try and fix the issue. I have removed everything and readded everything again. I even changed the groups name thinking there may be a naming conflict. It is now named TV Room, but that didn't work either. Everything else works as far as Alexa goes, just NO MUSIC. This is really frustrating. Does anybody have any suggestions for me?

Hello. I bought 2 sonos one speakers in belgium. However, i live in the UK and when i brought them to the UK, it seems they do not work with Alexa. The message i get from the Sonos app is : not available in your country. it's a bit of a bummer, is there a way to let the speakers now that they are actually in the UK and that Alexa voice service is available here?

I enabled Alexa skill, found my sonos device, Amazon is appearing in settings on Alexa. When I command her to play something she starts and then tells me it's offline. How do I fix this?

just bought a sonos one alexa and whenever i say alexa whats in my music library she says there is currently no music.. i have seen the video online but thats not clear.. i do have a napster app on my laptop but still cant figure out how to do it. so if some could let me know just what to do i would be grateful.. also i have all my music stored on my c drive of laptop anyway i can get this in the sonos library and then just ask alexa to play them?. please help.

Hello forum vets, Yesterday I received, set up, and connected my Play:1 and 5 to my Amazon Echo and Sonos Alexa Skill. It works fine to control music commands to the Sonos (Alexa, skip X, play in Y room, etc.). However, I've been searching this and Amazon's forums for an answer/guidance to the following: Can I have music play from BOTH my Sonos speakers AND the Echo? I have a full-size echo which has a decent speaker in it, as well. I'd like to include it in my surround sound/whole home speaker experience. I understand it's not a speaker I could control through the Sonos app, but is there a way to "tether" it to one of the Sonos speakers/include it in a music playing device cluster via the Alexa app? Thanks in advance.

I'm experiencing a frustrating aspect of Alexa and Sonos integration whereby I have a number of speaker groups and using Alexa mutes all groups. So for instance last night I was upstairs listening to music on a single PLAY:1 (playback initiated via the Sonos app), and downstairs my children were getting homework help from Alexa in the kitchen. Each time they summoned Alexa playback upstairs was muted. Is this normal? Is there a setting to stop Alexa muting Sonos playback?

Just read an article of Sonos users getting a coupon for amazon DOT - I own 5 Sonos products and would love to try

Hi having got my Sonos ONE yesterday I have to say that I am very disappointed with lack of integration with Alexa and Sonos. I would simply like to know what the time frame is for pretty basic features that I would of expect to be included from day one. 1) Spotify, I know see the website had been updated to make it clear voice commands cant start Spotify and is being worked on, I would have expected this day one but what time frame are we looking at for this feature? 2) being able to group Sonos speakers with the group feature in Alexa app. Again a feature I would expect day one and yes I know I can group and ungroup manually in the Sonos apps, but whats the point when you pat for an integrated voice system? 3) News roundups These are my top three issues I have found. I love my Sonos in terms of sound quality and playing music in multi-rooms through the app,( the grouping has always been an issue by not allowing you to set pre-planned groups but that's another issue for

I have a Playbar and a MacMini. I was wondering if I could attach a Dot to the MacMini via USB and ask Alexa to play items from iTunes. Any advise on this please?

Hi there, so when I ask Alexa a question and she gets confused the sound stays muted on my tv setup with playbar, can’t get any command I say to Alexa to get sound back on, the only way to restore sound is to unplug her and then plug back in, this can’t be right any ideas, many thanks in advance.