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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4784 Topics
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slcheffContributor I
asked in Amazon Alexa and Sonos
Alexa keeps interrupting Sonos

Every time we ask Alexa a question, it interrupts music playing on every Sonos speaker in the house while Alexa listens and then responds to the question. This is incredibly annoying. Is there a way to prevent all of the speakers from temporarily turning off when we use Alexa? Thanks.

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7 years ago
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loopylyleContributor I
posted in Amazon Alexa and Sonos
Playing Pandora station on Sonos via Alexa echo dot does not use linked account

When I play a Pandora station via my Alexa echo dot it seems to not be using the Pandora account I have linked in the Alexa app. In the Sonos app the current song screen does not have the usual Pandora thumbs up/down icons, and the dots menu does not have the usual entries like bookmark song, new station from this track, etc. The music mix is also not what I'm used to as my past thumbs up/down prefs are not being used. This is really a deal breaker for me as a enjoy Pandora stations for the prefs I've logged over time. Giving that up to avoid some clicks on my phone's Sonos app is not worth it. Either this is a bug, limitation of the integration, or I'm missing some part of Alexa setup. Anyone else have this issue or know how to resolve? Thanks!

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7 years ago
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lynnekevContributor I
asked in Amazon Alexa and Sonos
Sonos One not enabling voice control

I have recently purchased a Sonos One to go with my existing Sonos speakers and was hoping to add voice control. However, after connecting the speaker, the app claims voice control is not available in my country. I am in the UK and my account country is set as UK, can anyone suggest why the app is refusing to recognise this?

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UKMedia
7 years ago
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Bcky44Contributor I
asked in Amazon Alexa and Sonos
Alexa not working, even with latest update

Alexa was having trouble understanding commands (like pause, stop, or play) suddenly, and even after the most recent update, it's still not working. I'm wondering if anyone else has had this issue, or knows a fix. It seems I can only control music on the Sonos app now, and not at all through voice commands.

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7 years ago
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KJDContributor III
asked in Amazon Alexa and Sonos
Alexa and tunein

I ask Alexa to play a radio station from tune in, it then says "capital radio from tunein, playing on bedroom , SORRY bedroom is offline". I have read every forum tried so hard just cant do this bit and get her to just play a station. She will tell me the weather, so why cant I get her to connect to the radio. I can play a station if I set it on my phone, just cant get her to find it on her own. ALL help appreciated.

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UKMedia
7 years ago
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Dan HTRContributor II
asked in Amazon Alexa and Sonos
How is voice control managed when running multiple Sonos Ones in the same room?

I’m curious, if you have multiple Ones in the same room (either as stereo pair or both standalone), do they all listen for Alexa commands? Or do you select just one to manage the voice control? How well does this work? I know having multiple echos and Echo dots can be a bit clunky as they will both listen and then decide after activation which one will process the request.

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7 years ago
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Ian_SProdigy III
posted in Amazon Alexa and Sonos
My Alexa and Sonos feedback

So, I know these threads tend to generate some heated debate, but this is my view and my feedback to Sonos. I also know very well what a Beta programme is, and have worked for a major OS vendor and know exactly what good or harm such public betas can do for a product. I don't think you can call this a beta product. It's more an open Alpha test which IMO is very risky. I get that this whole market is evolving rapidly, and is getting very competitive, so missing out on being there is in itself a risk, but sometimes being open and honest about the problems that are not yours can do wonders for public perception. I've had Sonos since 2009 and now have a mix of Connects, and Play speakers for different rooms. Most of my listening is via local library, but I do find myself using streaming more and more, with Qobuz being my favourite service. So straight away, I'm at a bit of a disadvantage. I do have limited Amazon music access as any CD's I've bought are mostly available through tha

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UKMedia
7 years ago
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KySonosListener
posted in Amazon Alexa and Sonos
Alexa volume control

Alexa says she doesn't have the function to control my volume.

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7 years ago
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redstoneContributor I
asked in Amazon Alexa and Sonos
Sonos Play ones not discoverable in Alexa App

New to Sonos. Gone through searches on this subject. Tried many. I own 2 play ones. Located in kitchen and family room. Sound and play great with sonos app. Can use voice command with Alexa to play in both rooms and can manually switch each on and off with Sonos app. Unfortunately the devices are not discoverable in Alexa so I can’t voice command room choices.

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UKMedia
7 years ago
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eatmorelobstersContributor I
asked in Amazon Alexa and Sonos
Sonos One not updating to 8.2.3

My sonos one will not update to find 8.2.3 update - i would like ot get this alexa issue fixed.

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Chris
7 years ago
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MdroidContributor I
asked in Amazon Alexa and Sonos
Sonos One November 2017 Support Google Assistant

Will my existing Sonos one have support to Google assistant in next year or near future? Or do I have to purchase a new Sonos one get Google assistant. My current sonos one with Alexa really is pathetic and I’m really looking forward to have Sonos one with Google assistant. I hope I don’t have to buy a brand-new Sonos one with Google assistant. Could you please confirm if the new hardware purchase with Google assistant going to waste my money.

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UKMedia
7 years ago
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maurice.opreyContributor I
asked in Amazon Alexa and Sonos
Incorrect time zone

When asked “Alexa what time is it?” my newly installed Sonos smart one replies incorrectly for the UK I.e. 8 hours ago whereas all of my other amazon Alexa devices reply with the correct UK time. How do I change that?

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7 years ago
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RoyhgbContributor I
asked in Amazon Alexa and Sonos
Alexa, sonos one and Amazon prime music

I have existing sonos play 1 and play 3 and have just bought a sonos one. I previously used Napster but understand this is not compatible with Alexa. I also have amazon prime but rarely use it. Trying to use it now but I request a track I know is available on prime and Alexa says "Here's a sample of.... and plays about 20 seconds of the track.

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jgatie
7 years ago
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CanterburyMattContributor I
asked in Amazon Alexa and Sonos
Alexa volume Steps too large

I would like to know if others feel the same way about Alexa’s volume steps being too large. In my living room I have a Playbar and two Play Ones so the Volume is louder than just having a single speaker. When I ask Alexa to change from volume one to two, the difference is too great! I have to keep reaching for the app to find a level in between manually. It would be much better to either introduce a scale of 1-100, but I understand that would be harder to achieve for Sonos as it’s an Alexa scale used on all their products. Instead, how about a mode (similar to night mode which handles compression) where you can have half power? For my everyday needs I currently don’t go past volume 4 anyway, but if half power was introduced then it would mean this would become 8 which would give me an extra step in between.

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Chris
7 years ago
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rowlingsAvid Contributor I
asked in Amazon Alexa and Sonos
Voice Services

Voice Services for Alexa not available in our country Philippines. When Can this be available so that I could fully use my Sonos One with Alexa

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7 years ago
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scottjkContributor I
posted in Amazon Alexa and Sonos
Google Mini on a PLAY:1 or Playbar?

I'm purchasing a PLAY:1 and a Playbar and I know the Playbar only has an optical input. Can I plug my Amazon Dot or Google Mini (with aux/auxiliary stereo jack) into the PLAY:1? If so, will it also play music through the Playbar? Thanks in advance for the help.

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Airgetlam
7 years ago
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GommyContributor I
asked in Amazon Alexa and Sonos
When connect to radio by Alexa keeps dropping out

When using my One I ask Alexa to play BBC Radio 2 and it plays it using Tunein radio, it keeps dropping out. if I listen using My Sonos it does not, why?

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7 years ago
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Roger_18Contributor I
posted in Amazon Alexa and Sonos
Alexa. Alexa. Alexa? Alexa.. ALEXA. ALEXA?!!

Convincing the Sonos One to respond to the wake word is intermittent at best, utterly useless at worst. On some rare occasions, it’ll pick it up first time. Great! But other times I’m stood there repeating Alexa over and over again. I’ve just said Alexa twenty times. Nothing. My echo dot in the kitchen responds first time, every time. So, is the One broke? Will it ever function as advertised? Will it be updated to function properly or shall I just give up hope as Sonos have given up making decent products??

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7 years ago
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rowlingsAvid Contributor I
posted in Amazon Alexa and Sonos
Work Around on Alexa App download outside US

Hi, I have found a work around to download alexa app on my android using US VPN since I'm outside US. I have sign in on my Amazon account as part of using Alexa app and click on skill then search for sonos to link my Sonos One with Alexa App. I enabled sonos then go through discover devices for Alexa app to discover my Sonos One but unfortunately when I click ädd Device, an error occurred saying Discovery failed. When I check my sonos app, the voice services the message is still not available in my country. May I ask help if my set up requires a separate alexa device like echo dot to connect or discover my Sonos One or is there another work around to enable my sonos One with ALexa skill. I both tried discovering my devices using the US VPN as well as my local wifi, signing in, on my sonos account on both occasion when I click the skills under Alexa App for sonos . Hope somebody could help to break this last obstacle on getting my sonos one get alexa skill. thanks in advance.

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7 years ago
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charliefedContributor I
asked in Amazon Alexa and Sonos
New and changed "stations' on Pandora aren't recognized by Alexa when playing to Sonos

I was successful in getting Alexa to play a specific Pandora station on my Sonos speakers. Then I added some new stations and edited the names of a few others. Now Alexa does not recognize any of the new or edited stations. I tried waiting overnight thinking it would take time the changes to sync. I tried disconnection Alexa from Pandora and then reconnecting them. No luck. She still recognizes and plays older and unchanged stations and plans them on whatever Sonos speaker i dictate. Any suggestions?

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7 years ago
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WitchdrashContributor I
posted in Amazon Alexa and Sonos
Sonos One a massive disappointment

I can’t even begin to voice the level of disappointment I have with the Sonos One. It’s advertised as a Sonos speaker with Alexa in it, and I guess at a very high level that’s accurate but it’s riddled with issues. The microphone sensitivity is woeful, I’ve stood in front of it shouting Alexa only to hear my Echo Dot in the living room respond. It also seems to have more issues understanding what I’m saying than my Echo Dots, probably again linked to microphone sensitivity. It doesn’t show up as an Alexa enabled device severely limiting its functionality in a smart home eco system, it can’t be included in groups, doesn’t want to seem to play as a multi room speaker with my echos. I couldn’t recommend this unless you’re only interested in having it play music, but even if that’s all you wanted I struggle to see how a Sonos One in it’s current form could compete with the flexibility of a Play 1 and an Echo Dot. I have to admit I was hoping for a Sonos speaker paired with t

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Smilja
7 years ago
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SonosBrianContributor I
posted in Amazon Alexa and Sonos
Grouping of Sonos Speakers Not Working

I have numerous Sonos speakers throughout the house, all with individual names. I have also added them all to a group called "All Speakers". I can get Alexa to control any one speaker individually, but when I try to get her to play the same music on all speakers throughout the house by directing her to play on "All Speakers", she says she understands, but it doesn't work. It just ends up playing on one speaker. Oddly, when I then tell her to stop playing music, and then repeat the request to try playing on all speakers, she will end up playing two different songs on two different speakers.

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Chris
7 years ago
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AaricEContributor I
posted in Amazon Alexa and Sonos
Alexa and SiriusXM trouble

I say, "Alexa, play DeepTracks [name of station] on SiriusXM in Library [name of speakers]." Alexa makes a deep tone, and nothing plays.

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7 years ago
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upstatemike
posted in Amazon Alexa and Sonos
Is the Echo Spot Going To Be The New Dot?

For people who are wiring an Echo Dot into their Sonos Play5 or Connect Amp you might want to check out the new Echo Spot. I just replaced my Dot in the Dining Room, which feeds a pair of Play5 Gen1s, with an Echo Spot and immediately noticed a few cool things about this setup. First, like the Dot, you are dealing with full Alexa so you get all Alexa features including Drop-In, only now they are video calls. You also get a nice display for artwork and lyrics in a form factor that doesn't take up any more space than the Dot did and is nicer looking than the Echo Show. The display can also do useful things when you are not listening to music like alert you to upcoming events on your Google Calendar or display video of your front door camera. The screen also lets you set up and manage the Spot without needing to fish out a phone and fire up the Alexa app. And with this wired configuration you can still use the Sonos app with your Play5s or Connect Amp if you want to use your

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7 years ago
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arunram99Contributor I
posted in Amazon Alexa and Sonos
Sonos one Roadmap

Hello i see a lot of posts regarding the alexa integration and it limitations. Do you guys have a roadmap you can post? Just a little information on what to expect in the coming months and what NOT to expect would keep most users here very happy. it doesnt bode well for your customer service/reputation when so many people are asking the same questions and all we here are crickets Arun

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7 years ago
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