Voice control and smart home

Alexa - what a piece of junk. I'm serious. :@ I ask it to play a group (Cream today) and it will either play one, or if I'm lucky two songs then stop. Or if it does move to a third song it plays rap. Rap for God's sake. The last thing I want to listen to is rap crap. I asked it to play sixties music today. Two songs and silence. It has become very obvious to me that the people who program this device do not know what they are doing. A lot of money for a piece of garbage. Merry Christmas to my wife.... not.

I've been living with the Sonos One since release date 10/24/17. I am very pleased with Sonos One/Alexa marriage. Before the Sonos One with Alexa I was using a Google Home device with Chrome Cast Audio to play music through my Sonos Play 5's in stereo pair with Sonos Sub. I also used Google Home to control my lights which brings me to the point of this conversation. Using the Sonos One with Alexa for IoT devices such as the Philips Hue works in harmony with Google Home! I can control my lights with one or the other and it doesn't matter with which device the original command was given. That said I wonder if when Google Home assistant is made available to the Sonos One will we have to choose a default (i.e. Alexa or Google Home). I hope they might work together as Google Play Music has it's offerings as does Amazon Prime Music. However, my gut tells me that even with multiple AIA's available only one at a time will be allowed as active. We can only hope. What are your th

Hi Sonos Community! From being perfectly functioning, yesterday my One stereo pair just started becoming extremely buggy: 1. Alexa stopped working just stopped working completely responding "sorry something went wrong" to any command related to music services 2. I get the "1001" error code when trying to start a song manually in the app. Sometimes it works but can barely play a full song (just become silent after a while). Commands like "Alexa, discover my devices" works perfectly. Extremely frustrating as it is New Years eve tomorrow and we will have a bunch of friends coming over. Would appreciate any help here!

Hello, I have a now a few sonos products. This is my set set up: Living Room: Play 3 2 times Sub Playbar Kitchen One Bedroom Play 1 Bathroom: Play 1 Now if i use alexa it will not pair my groups and if i say for example volume 2 only the Sonos One will change its volume. How can i do this and other tips and tricks the use of spotify is not as easy she will not play anything i say. Kind Regards, Roy

I have 4 x play 1's and Sonos ONE these are all located in different parts of the house. on the Alexa app I have created a group called everywhere and added all the speakers to that group. If I ask Alexa to play xyz everywhere it says it cant find a device or group called everywhere to create a group go to the settings in your Alexa app. When I go to the app the group is already there and created, I have tried deleting the group and reforming it but still get the same message. What I am trying to do is simply create a grouping of speakers and get Alexa to my Spotify playlist through that group. Is this possible ?

I have 2 Ones in a stereo pair Alexa is working on both but independently sometimes shouting Alexa the left speaker responds other times its the right, it can sometimes be I am standing next to the left speaker but its the right that wakes up or visa versa more often than not neither respond. My question is should I have Alexa working on both my Ones if so are there plans to have them act as one i.e. both Ones listen for the wake word with Alexa replying out of both. Hope the above makes sense

Does anyone know if the "Alexa tell me a bedtime story" feature will work on the sonos one? I just set up 2 with my playbar as a surround sound. All other Alexa features seem to work but this one. It works up until it's time for the speaker to read the story. Anyone know if this is an issue? Thanks!!

I'm an Amazon Prime customer so I have access to their Prime Music service, though it's not the unlimited version; which I understand to mean that a subset of the music in Amazon's catalog is included for streaming but not everything. My question is ... when I enable Alexa on the Sonos One, by default, the device is authorized by my Amazon account. Does that mean when I tell it, for example, "Alexa, play Jimi Hendrix", the only songs it will select are those which are free per my Prime account? In other words, can I be confident that Alexa won't select an artist's songs not included in my account and charge me for playing them? My intent with enabling Alexa was to use it to play music from my personal library on my NAS, but learned on this community that this isn't an option (and I concur with the vast majority of comments that this a huge gap in the product's functionality). So if I'm going to bother using Alexa to play music, I don't want to find that Amazon has billed me fo

Is there a list of Echo commands that we can use now? It would be nice if ALL of the Amazon Echo Skill’s designer would make these lists and keep them current.

Hi, as an avid user of Alexa on my Sonos One, I was delighted to see that Amazon have now made Alexa available in Ireland. Any plans to make the integration available to Sonos users with Irish addresses sooon? I also notice I can no longer control my smart home devices via my Play One, is this a bug or related to the Amaazoonn change?

Does the pzizz app work w/ Sonos1 for anyone?

Is there a way to connect LYFX (and other apps like Lyft) to the Sonos One iris it music only for now?

I have previously posted on this community and in the thick of it last year in the beta forum, that Sonos choosing a rival as a partner was a pretty dumb choice. http://www.businessinsider.com/apples-homepod-is-the-death-knell-for-sonos-2018-1

I'm considering buying either an Amazon Alexa product or a Google Home product, but can't quite decide. I'll probably go with either an Echo Dot or a Google Home mini, as we're pretty invested in Sonos. We don't need a new music system, but a way to control what we have by voice is appealing. I know the Echo Dot will work with Sonos now, and presumably the Google Home Mini will work with Sonos in the near future (or am I wrong?). We're an Android ecosystem family, we use Google Calendars, Chromecast etc. But, the music streaming service we do use is Amazon music, just to complicate things! I'd like opinions on which is the best smart home product to buy. How do they actually control Sonos? My ideal scenario is that we can control our Sonos system using Google Home mini, but tell it to stream songs from Amazon music, as we currently do with the Sonos app. Is that likely to be possible whenever Sonos actually works with Google Home mini? I'm willing to wait for that, but if that's not

Have had my Play 1 only a couple months. Interested in current sale of Sonos One bundle but first want to know how does the Sonos One work with my existing Play1? Will the Sonos One control the Play 1? Or, will Play 1 controlled with app and Sonos One with Alexa? Thanks for the help.

I recently read a Which review of the Sonos One (https://www.which.co.uk/reviews/wireless-and-bluetooth-speakers/sonos-one/review), which was damning. I was quite surprised as the forums and other reviews I have seen are quite positive. For those that have both, I would like to know what is your overall impression of the Sonos One sounds quality vs. the Amazon Echo 2nd Gen? To quote Which: "Should I buy this speaker? No." "[It's] mediocre. Music sounds very processed, rough and harsh rather than natural, with a heavy bass that is not well blended with the rest of the sound." "Amazon's own Eco Second Generation sounds significantly better at a far cheaper price."

I have a home full of SONOS speakers and had been waiting (very patiently) for SONOS to partner with someone to allow for virtual assistant control over those speakers. I'm typically an Apple guy, but I was still thrilled when SONOS had announced plans to enable support for Alexa. I bought a pair of SONOS One's as soon as they launched, but have been struggling ever since just to get Alexa to control my other SONOS speakers. After reading dozens of articles and posts, waiting (still patiently) for various software updates, and spending hours trouble-shooting the issue, I'm no better off than I was before the launch of the SONOS One. Where do I stand now? Despite having created a new group for "multi-room music" in the "Smart Home" section of the Alexa app, I'm still dealing with the following: Me: Alexa, play [SONG NAME] on [NEW GROUP NAME]. Alexa: I can't play music on the group yet. To play on your speaker, use the device name or setup multi-room music in the Alexa app.

My music just keeps cutting out as though the internet connection is dropping out or something but it’s a strong signal

I currently have 5 rooms in my flat, each with an Alexa dot connected to a powered speaker. I get multi-room audio such as "Alexa play Jazz in the kitchen". What additional features do I get if I invest in Sonos? I don't see the difference, please help me understand the buzz! Thanks

I'm in Canada and I was able to enable Alexa by changing my country to USA. However, the Alexa app doesn't let me link my Spotify premium account to it. In Music Service settings, selecting Spotify option is disabled and I can't even make Spotify as my default music library. Is it because of the location? How can I link Spotify to Alexa in Canada?

I'm setting up a whole home system and looking to use Amazon Alexa app to control my Sonos system. But I'm not seeing that the Sonos Connects are controllable thru the Alexa app. Can someone please confirm that I will be able to control my in ceiling speakers with Alexa thru the Connect or Connect:Amp? I currently own some Play:1s and have updated to be able to control this thru Alexa. Does anyone have any suggestions on how they setup their multiroom home audio system using architectural speakers? For instance, I'm looking for suggestions on a 5.1 surround A/V Receiver that will wake through a Sonos Connect. Thank you!

Does anybody have any info as to when Sonos will update the software on the Sonos One to allow conversations with other people using Alexa on Amazon equipment. Used to do this regularly using an Amazon Echo and miss the feature now I’m using a Sonos One.

Sonos One with Alexa currently does not support voice calling or calling to other Alexa enabled devices. Does anyone know of this will be enabled via an update in the future or is it a limitation of the hardware? With the mics and speakers this could be a great set up for conference calls.

My setup in the kitchen is I have a pair of Sonos One's in stereo sitting ontop of a welsh dresser at the back of the kitchen. Overall using Alexa works great on these as I can see from their lights that both initially fire up, but then one Sonos One takes over and processes the command. I've had no issues with doing most commands but my problems is this; Asking Alexa to set a timer I ask Alexa to set a timer for 5 minutes. I then ask Alexa how long left on the timer, and it depends totally as to where I'm standing as to which speaker picks up, but sometimes I get the response "No timers set" (from the One that didn't process the command) and sometimes 4.30 remaining (which is correct response). Its a bit of a pain but involves me trying one speaker and then the other till i get the response. The easiest fix would be to turn the microphone off on one speaker, so that all my timers are processed through one speaker only, but I can't seem to find that setting. Anyone else h

So, I set it up and all worked great. Now though, there is no response when I say Alexa. I have tried diffent commands but it’s like the mic isn’t working. The Sonos still works with the app. I can’t work out how to factory reset the thing? Does anyone know how?