Answered
Alexa won't enable SONOS skill
Alexa keeps looping the error messages that I need to link m speakers to my email. When I go to my Sonos account it says my sonos system is registered to my email. All my speakers are listed under my "Products". Help?
Best answer by UKMedia
Hi
Can you try this step on the PC version https://alexa.amazon.co.uk or https://alexa.amazon.com and let us know if that works, if the problem persists then please follow the steps I've listed in section 3 of the Answer to this post:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16210022
Can you try this step on the PC version https://alexa.amazon.co.uk or https://alexa.amazon.com and let us know if that works, if the problem persists then please follow the steps I've listed in section 3 of the Answer to this post:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16210022
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Hi
Can you try this step on the PC version https://alexa.amazon.co.uk or https://alexa.amazon.com and let us know if that works, if the problem persists then please follow the steps I've listed in section 3 of the Answer to this post:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16210022
Can you try this step on the PC version https://alexa.amazon.co.uk or https://alexa.amazon.com and let us know if that works, if the problem persists then please follow the steps I've listed in section 3 of the Answer to this post:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126/index1.html#post16210022
Thank you. I had another device logged into my amazon account. Signing out fixed the enable problem.
Great news 🙂
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