Voice control and smart home

I have installed the beam, enabled the alexa skill and the beam is there as speakers on the alexa app, but when I try to add alexa as a voice assistant in the sonos app it says "there was a problem adding alexa". Any suggestions?    One of the main reasons I bought this was because its smart as it came with alexa so it's a bit annoying to just have a dumb Bluetooth sound bar staring at me

Hi, help please.  Last week I purchased a Sonos 1 and although I have succeeded in getting Alexa working I am having one problem. I listen to BBC Radio 2 a lot and although I can get this Sonos 1 to play BBC Radion 2 using the app whenever I ask “Alexa play BBC Radio 2 in Bedroom” instead of playing BBC Radio 2 I finish up listening to BBC Radion 2 Cymru!  How can I get this speaker to play BBC Radio 2 using Alexa?

I have three Sonos devices in my current setup, all connected to Google Assistant (GA). Two are Google One: gen 2's and I'm seeing some interesting behavior on one called "Master Bath." To be clear: GA works most of the time on each of them In each case, GA is fully responsive through the target speaker, but says the device itself is "not available right now." "Master Bath" is a unique name on the network Master Bath is visible to the Google Home app and to the Sonos app when this happens There is no outage currently reported at https://status.sonos.com/ Several times, I have started music (e.g. Ok, Google, play Led Zeppelin or stream MSNBC, etc.). Then, when I say, "Ok, Google, stop," it replies, "It looks like Master Bath is not available right now." Other times, it has been quiet (I stop the playing through the Sonos app in order to get it to stop), and I say, "Ok, Google, play Jack White," and it might also reply "It looks like Master Bath is not available right now." And

I'm new here so I apologize for everything in advance. I'd like make my "family room" which consists of 2 play 5's (2 gen), playbar and sub, the default music player for Alexa (echo plus).  However, when I try to set it as the preferred speaker it has the message "incompatible speakers". If I tell Alexa to play music thru family room it works perfectly- would just like to not have to say where each time. Any suggestions would really be appreciated. Thanks    

Hi, what's the reason why Alexa isn't working in Belgium? I'm ok with using Alexa in English until there's support for Dutch. I would say the limitation is the language setting, not the country/location. Just enable Alexa for English in Belgium and I'll settle with that until Dutch is supported. I can read there's a workaround by actually registering the products in UK/US ... so this is kind of pushing people to register products in the wrong way to have features enabled. Can't follow the logic in this.

Alexa repeats the station but nothing happens. Same command to my google home brings desired result?

Hi!   I frequently come home and a family member or nanny has started playing something wonderful on our echo, probably because it's easiest to say what to play and no one remembers to append, “in the <room name>" to have it play on our Sonos.   I would love to tell Alexa to transfer music or transfer “what's playing” to the <room name>, but that command doesn't seem to be understood.    Is there a way to transfer what's playing via the Alexa app or a different voice command?   Also, is there a way to set a default playback device other than the echo on an echo?   Thanks! Jared

The preferred speaker function in the Alexa app no longer works after the latest Sonos update. It has always worked perfectly. I have disabled and reabled the Sonos function in the Alexa app and that didn’t work.

I haven’t setup any assistants.  Is Sonos listening and sending my bedroom talk to a transcription service?

I have a Sonos Beam and a Ring doorbell. I have installed the Alexa skill so that when the bell rings, an announcement comes over an echo device I have but not the Beam. I am guessing that the Beam does not support that particular skill, or am I being unduly pessimistic?

Hi all,   Im pretty new to the Sonos family. When I use Google Home and say “Play music Metallica on Sonos” my living room sonos speaker turns on and playing that. But I have more speakers in the house. How do I get Google Home to play on all speakers or a set of group as default, such as all speakers in the ground floor. I tried things like “Play music Metallica on Sonos all speakers” etc but no luck. Is this even possible?

I have some google home speakers and when i say "ok Google, play (song name)"  it plays this song and automatically plays its Radio. This is not happening at Sonos Beam. I ask a music, it only plays this music and stop. How can i enable autoplay? (autoplay is enabled at spotify)

I set up the Sonos One two weeks ago and it connected fine to our existing Sonos system. Alexa voice was also working well. The Sonos One was unplugged for several days, and when I started it back up, Alexa did not respond, It appears that the voice services in the Sonos and Alexa apps on my Android phone are active. The system plays music just fine via the Sonos app. Any ideas on what might be wrong? Thank you in advance... SDK

I have a fire TV (which I use as my family room Alexa) on Input 2 of my TV. My sonos is connected to the fire TV and works fine when on input 2. When I am watching cable (Input 1) and ask Alexa a question I get no sound at all but Alexa is responding. Is there any way to fix this?

Why doesn’t my Sonos speaker appear the same way my HomePods and my Apple TV do in the control center? This means that I can only AirPlay to the Sonos speaker from other devices. Is this by design or is it a Sonos limitation?    

I’m just starting buy buy philips hue products and wants to see if the Sonos will work well with Philip Hue Sync Box. I want to know first if I can connect it directly to the TV I’m going to use or do I need to have another device like Apple 4K to use it correctly? I own a lot of Sonos products and need to make sure I’m spending my money on something that works!

For 2 days now if we ask alexa for a specific song it plays and then it stops, before, after the originally requested track playback would continue buf not anymore. The twitter team is not able to help us resolve the situation. Does anyone have an idea how to fix this?? Thanks.

How can I get Alexa to play My Music Library (using the Bridge to my NAS drive) onto my Sonos speakers

Still trying to get my GA routines working again on my Sonos Ones, but I’m just encountering one error after another that makes it difficult to even pinpoint the specific problems. That’s very frustrating!   First of all the GA routines invoked on my Sonos speakers are now failing about 30% of the time in the last few weeks. It tends to come and go in bursts - if there’s one failure, there are lots more for a while, then things settle down. (Just to be clear, there are no failures on my Google Home speakers, no failures on the Echo Dot located right next to the Sonos speakers, and no failures if I switch to Alexa as the voice assistant on Sonos).   Whenever there is a failure, GA on Sonos locks up for more than a minute with the “active” LED on, then says something went wrong. Sometimes it’s worse - for example if I ask it to play my news briefing, the response is sometimes delayed for several minutes, during which time the active LED is not on, and GA on Sonos will not respond to any

Hi. I can’t get Alexa to work on my Sonos One speakers because I can’t enable the microphone. I have added the skill in the Alexa app but in the same app it says that the speakers are offline. I can’t toggle on and off the microphone on the speakers either.    When I first got them, it all set up fine but I stupidly moved one over Christmas to use at friend’s house. Big mistake. I’ve tried resetting completely but no luck.    Can anyone help?    Thanks

Whenever I have my house cleaned, inevitably the cleaning people have diligently dusted the tops of all my Sonos One & Beam speakers, thus disabling the microphone on one or more of them (despite repeated requests for them to not dust these). When I get home I start making Alexa requests but of course there's no answer. I have to run around the house & manually check each microphone button. I'd like to be able to DISABLE the microphone on/off button entirely from within the app settings, to prevent people from accidentally turning off the microphone. There's already a "Speaker Touch Controls" enable/disable setting - but alas, this doesn't seem to affect the microphone on/off button. Could this functionality please be added? Thanks!

Hello all   ive just purchased a Sonos beam and 2xones gen 2 speakers. I already have Alexa working away.    ive now setup the Sonos as surround system and it’s working great.    I decided to add Alexa to the Sonos.    it’s seems to add with no issues, everything is enabled and looks like it should work.    I get the initial Alexa voice warning and it states Alexa is working on the Sonos beam    the beam works with Alexa voice commands and also I can turn it on or off with a swipe of a finger  HERES THE PROBLEM GUYS   The 2 rear speakers don’t work at all with Alexa. They work perfectly with Sonos surround and the Sonos app but the little White microphone on the speakers doesn’t light up and can’t be swiped left or right. It’s permanently off and doesn’t respond.  in the Alexa app it’s enabled and can see the Sonos and I’ve added the Alexa via the Sonos app and all seems well apart from the rear speakers.    any help is really appreciated. I’m in IT as well so I’m no noddy here, they

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enabled Sonos speakers. We're constantly fine-tuning and adding new features, along with improving the integration as we work together to bring the ultimate music and sound solution to your homes with Alexa and Sonos. That means new features, improved performance, and everything in between.  This thread is a resource for people who might have questions that they're looking for answers to; a directory or megathread, so to speak.  To start with, our home page is here for Alexa on Sonos. It's kept up to date and shows some great information to answer your questions. We have our getting started thread with the basic setup and questions, and a similar guide here to follow to get yourself all set up with the Sonos Skill for Alexa.  Also, there's the how it works thread for anyone looking for more details.  Since launch, there have been many chan

Hi does anyone know if there is a way to turn off the sonos alexa bing sound after a command has been executed?   I have had to turn off alexa on my sonos beam in my bedroom as the post command bing is very loud and wakes everyone up.   thanks kevin

So I took SONOS up on their 30% off upgrade offer, bricked 4 devices and added two Beams and 4 more SONOS One 2nd Gen speakers.  I already had 2 SONOS One 1st Gen speakers.  Now Alexa won’t play Pandora upon request.  I ask, “Alexa, play Enya radio on Pandora” and I get the response “Enya radio on Pandora”.  But nothing happens.  I discovered if I state immediately after the response, “Alexa, play” then the music will actually start playing.  Yes, it’s a work around, but still annoying since the system worked perfectly before my expensive upgrade to the latest technology to make SONOS happy.  I’ve deleted the Pandora skill and re-added it … restarted everything … nothing helps.