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How do you turn off the Alexa acknowledgement tone (not the wake tone) on the Move.

  • 11 July 2020
  • 3 replies
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I have figured out how to turn off the Alexa “wake” tone, but now I have a tone that plays after Alexa responds to a request.  I have not been able to find anywhere in either the S2 app or the Alexa app.  Does anyone know how that is controlled?

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Best answer by UKMedia 12 July 2020, 08:45

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3 replies

Userlevel 7
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Hi

I suspect that have Follow-On mode selected against your device in the Alexa App, - please check in Device Settings - this will trigger a tone at the end of the follow on period.  It’s possible to turn this ‘End of Request’ tone off on Amazon devices but not yet on Sonos - you will need to decide to accept the tone or turn Follow-On mode off.

Thanks.  The real intent of that setting though is to allow a follow-up question without using the wake word.  When I turn that setting off, it does get rid of that acknowledgement tone, but it also prevents me from using the follow up feature.  

Userlevel 7
Badge +20

Thanks.  The real intent of that setting though is to allow a follow-up question without using the wake word.  When I turn that setting off, it does get rid of that acknowledgement tone, but it also prevents me from using the follow up feature.  

Agreed :(