Im wandering if anyone can help.
I have Alexa fully setup on my beam and ive got Apple Music added as a service in the alexa app (it shows a green ‘linked’ under settings). Its set as the default for both music and stations. Obviously, Apple Music has been added as a service in the sonos app as well.
Normally things work fine and i can say “Alexa play xyz” and it will beginning playing from Apple Music. However, very regularly and out of the blue it will just start playing from Amazon music or one of my other music services thats been added in the alexa app. I double check and Apple music is still set as default and whats weird is if i say specifically “play xyz on Apple music” then it will work.
Normally some combo of unlinking Apple music in Alexa and re-adding solves the issue but its happened today and nothing will resolve the problem. Also, its definitely not the case that im listening to obscure songs that Alexa cant find easily. Asking Alexa to play the number one album will still use a different service unless i specifically say to use apple music.
So frustrating. Please help.