Talk Sonos Products

Hi, I have a play:5 in the kitchen, a IKEA Symphonic in the hallway and one in the bedroom.In the living room I have a surround system with a Arc and 2 One SL.When I play music, it seems like I cannot use the surround system speaker (arc + 2 One)..Is that by default, just as they show up in a group as TV?Really sad if I cannot use the One speakers when playing music..

Hello Community. I need some help with what is hopefully a basic situation, but has confounded me for the past few weeks despite multiple searches and deep contemplation. I’m seeking know-how for the best way to connect an Apple TV 4K, a Samsung Frame TV 2022, a Sonos Amp wired to two in-ceiling speakers, and wirelessly connected to a Sonos Sub. Currently the Apple TV is connected to the Samsung One Connect Box via HDMI. Do I now need to connect the One Connect Box to the Sonos Amp? And if so, with what type of cable? I purchased a Sonos Optical Audio to HDMI adapter - is that what I use to connect the Box to the Amp, and then tune some settings in the Apple TV and/or the Frame TV? Thank you in advance for the help with this fun project!

SORRY - FOUND MY WAY TO THE RIGHT BROWSE AREA. But still haven’t found a way to search.  I used to be able to search for radio stations on TuneIn in Sonos. Haven’t used it for a while; now, there is no search bar. There are only different categories to browse, but they do not have all the TuneIn stations. I have Franceinfo in my favorite radio stations, but it is not to be found in any of the browse sections. If I removed, I wouldn’t be able to get it back. What gives?   

Hi there, I recently purchased a Sonos One for my girlfriend as she had a rubbish TV (without Bluetooth) and terrible sound. however, it is not working well as a solution as I have to connect the sonos to the Apple TV via BT, and it is not a permanent connection, meaning that I have to select it as the audio source on the Apple TV everytime and controlling the volume with the ATV remote only works once the airplay connection is established. how can I get a permanent/seemless experience without having to buy her a BT tv?

Hello everyone, so I have a question, we have Sonos amps setup around our house, and we recently got an Orbi mesh system to put throughout our house, and I’m wondering if there’s anyway I can setup the amps to work on the new network while still being able to do it via Ethernet instead of Wi-Fi, it’s currently setup to work via Ethernet but it only works when I’m connected to my main Wi-Fi, I was wondering if there way anyway i would be able to forward them or something, the Sonos amps are plugged into a switch and the switch is plugged into the main router 

I have a Tivo bolt, and LG TV, and the Sonos arc. In my old setup, I ran the HDMI cord from the bolt to the HDMI port 1 and then use an audio cord to run from the TV to my sound bar. How do you set it up with the arc? If I run the arc to HDMI port 2, it won't play the sound coming out of the tivo port. There doesn't appear to be a place for one of the optical audio cords…Thanks! 

Please add an optional compact view for the music services page. The page listing tracks from a service wastes so much space. The excessive padding is good for touch, but you can only see a small number of tracks before scrolling. Consider a very dense list as an optional view. Scrolling around looking for a track is not a good experience. 

Spent 2k on an arc, 2 surround and the bass and the lag is so bad i have to set it to pcm stereo. Wasre of money time and aggravation!

For a very long time now the Sonos playlists keep disappearing from the My Sonos page so I am unable to play them - when will this issue be fixed?

I’ve had my sonos gear for about a year and had virtually zero problems with the app. Until the last week or two when I’ve had constant issues. System not found, music services not found. A reboot of the phone usually fixes it. Phone is a Galaxy s21. A couple of things changed around that time:I replaced my One rears with Fives and moved the Ones into a bedroom. I got a new wifi 6 router and mesh extender.Today I tried wiring one of the Ones in the bedroom to the router but that doesn’t seem to have improved things. Is this an issue with the latest update or something else? I really don’t want to remove and re-add things because I have a ton of difficulty getting a Trueplay tuning I like.

Purchased a Yamaha turntable and silly me thought it would be just plug and play. It’s a tts303b and I need it to connect to my Sonia Arc which is connected to my LG Tv. Any help please?

So I got a second Roam to enjoy the stereo greatness. Both are online and connected, paired in stereo. Only 1 speaker will play music at a time. If I turn off the speaker that works the other one suddenly works again. When they are both on the working speaker is playing in stereo but the other is silent. I have reset the speakers twice now, reset the router a few times, Uninstaller and reinstalled the app. I am wits end and completely bummed put with all of this. I worked for a bit and was amazing.... now not so much

I renovated my house, And I have 3 big 70"+ TVs, two inside the house, and a Samsung Terrace outside by the pool. For the soccer world cup, any other sports event, or even movie night, I would like to have all TV playing the same video signal at the same time. As for audio, I purchased and will get installed soon Sonos speakers indoor and outdoor (Arc + 2 rear 1SL on the two indoor TVs +1 sub, just 2 outdoor speakers for outdoor TV), so I think I should be able to pick any TV as the main source and get Sonos to play that audio everywhere, but I guess I can leave each Sonos "home theater" play his own audio from the corresponding TV. In the figure below you see my house plan, with the red dots being the location of the 3 TVs. The The bigger dot is where I would like the "main" TV (or main location), in the sense that I would like either to mirror the signal from that main TV to the other 2 TVs, or I would like to use that as the main location in which I have my laptop sending a movie to

I am wondering if anyone has ever tried using both the in-wall and in-ceiling speakers for surround at the same time using an AMP. I am setting up a new room, and am looking into possible doing both to create a sort of rear surround bubble for my Arc + Sub. TruePlay supports those speakers so it could also do the tuning to adjust for having both.  I know we can’t do Atmos and that it would just be a 5.1.2 but curious to see how it would actually sound and work as a rear surround. Anyone ever try?

Every time I group another room I get scared that the volume level in the other room is going to be too loud. I think by default when grouping the volume in the additional room should be reduced to 5 or 10. There is no scenario ever when I add a room that it should immediately blast at a loud volume.

HelloI’ve recently bought a QN800A Neo QLED 8K HDR as its got eARC I decided to upgrade my Play bar to a Arc.  Its’ linked up to two Sonos 1’s and sounds amazing when using the apps through the TV.  It sounds great when gaming too, last night I was looking at reviews and one guy was on about ready player one as a great test of the Arc’s capabilities so I stuck the Blu-ray in my Xbox series X and realised through the app that it was only playing in multichannel ppm 7.1.  Then realised that you have to download the Dolby atoms app and set it up that way.  Sounded amazing blah blah… Turned the xbox on today to have a blast on Halo and the sound drops out intermittently, while it’s on it sounds fantastic but keeps dropping out.  I’ve got it all set up asTV settings:HDMI-eARC Mode (Auto)Digital output Audio Format (Passthrough)Dolby Atmos Compatibility (On) Xbox settings Display 4K UHD 120 HzSpeaker Audio HDMi Dolby Atmos for home theatre. (Additional options Allow passthrough) Any ideas ho

I just swapped out my playbase with an Arc.  It sounds great, but I am trying to get it to play Dolby Atmos content.  I have a 2017 LG OLED B7 TV that has an ARC output (not eARc).  I have found a few streaming sources with Dolby Atmos content, but it will only play through the TV speakers (when switches to internal speaker). Any help would be greatly appreciated.

Is there any benefit at all in accessing Apple Music via the Sonos app, when I can stream directly to my Sonos Speaker from Apple Music?

Hi All. Having played with the new deezer on the Sonia app what do people think about it. It seems to be missing one of the best bits it had before the most streamed albums any idea how we can get this back ?

Currently i have a sub, 2 play one’s and a playbar setup as my home cinema surround setWill it have any added value to replace the playbar with a ray…. Or would this be downgrading? Thanks upfront for your advice

The Sonos App displays an album in the wrong order.  iTunes displays the album in the correct order.  I have deleted the album and reinstalled into iTunes library with the same results.  Help appreciated.

Apologies if this has been answered before, but many of the threads I’ve found are questions regarding third-party amps or speakers.  I recently purchased an Arc. I’d like to connect my turntable (Audio-Technica AT-LP60X, with built in pre-amp) via the Port. Will this “work” with a Sonos Sub in the same room?Just trying to listen to some LP’s. Thanks in advance for any help. 

I was going to buy another two speakers today.  I put them in my cart and it indicated that I would get a 20% discount. I then realized that I qualified for a 15% upgrade discount.  I removed the two speakers from my cart, select two of my existing speakers to upgrade, and returned to add the two speakers I wanted to purchase to my cart. To my surprise I was only credited with a 15% discount, not a 15% discount on the price that had been discounted by 20%. I still wanted the speakers so I figured that I would be able to choose the 20% discount instead of the 15% upgrade discount.  No such luck!  There is now no way to remove the 15% discount and return to the 20% discount.  My attempt to save some money would actually cost me 5% and use up two of my upgrades. I will not be buying any Sonos speakers today.

Hi all.  I can't believe I'm the only one frustrated that I can't choose the timing of the timer programming that controls when playback stops.  1 hour or 2 hours....why not 1h40...?  especially for the evening.  A timer like on a telephone would be so much more flexible to use...Is that really too much to ask of SONOS...?  I really don't understand how this could have gone on for so long....I'm counting on the most seasoned to send the request back to the appropriate services.  THANK YOU in advance for all of us.

I recently bought a new Samsung QN95B smart TV. I have connected it to my S11 Sonos playbase with the optical cable. I am trying to get the volume on the playbase to work with the new Samsung remote. I’m having no luck. The playbase volume does not seem to work with the Samsung remote. I can only operate sonos volume via sonos app on my phone.  Any ideas on how to get Samsung remote to operate volume on sonos playbase?